Ξενοδοχεία σε Chambourcy

The room was quite grotty and old with a fusty cigarette smell even with the window open. It made my chest feel tight. The room had mosquitos in and had squashed mosquitos over the wall. In my friends room there was a blood stain on the wall. The bed linen was an off yellow colour instead of white and the pillows were old and lumpy. The floor was dirty and I didn’t want to walk on it barefoot. The toilet didn’t flush properly it filled with water but there was not enough power to take the paper away. The shower was hot and powerful however the shower head didn’t sit properly. If you used it pointing towards you it would flood the bathroom floor so you had to hold the shower head or have it pointing towards the wall. The bathroom door was wet at rotten at the bottom where this kept happening. The bath towel provided had a rip in it. I didn’t want to use the fan provided as it was full of dust. I didn’t get a good nights sleep because all I could hear were doors opening and closing and people moving about on the floor above. The soundproofing is not sufficient. Someone knocked on my door and tried to enter at 2.45am and woke me up, which I found a little scary as a woman in a room on my own. The breakfast didn’t provide any cheese like the previous ibis budget I stayed in the night before. Would not return to this hotel unfortunately. Stayed in other ibis budget chains at the same price on my trip which were excellent.

Excellent location & excellent customer service by the lovely night duty manger last night Sat 24th September. Arrived late in the rain and he went out of his way to get us organised even getting himself wet showing us where the car park was. Very comfortable room and modern bathroom perfect for our overnight stay.

Spent one night here last weekend, the hotel is about 10 minutes walk from the Versailles Rive Gauche train station. We arrived earlier than the 3pm check in time, but were able to leave our luggage whilst we went for lunch which was handy. We were in room 41 on the second floor - the room was nicely decorated and a reasonable size, with a large and comfy bed and free tea and coffee making facilities. In the lobby there were also some pastries we could help ourselves to which was a thoughtful touch. There was no air con in the room, but there were 2 large fans and we could open the window which helped a bit as it was hot during our visit. On the next street (Rue de Satory) there was a good choice of restaurants and a couple of bars. We stayed on a Sunday night which meant some places were closed, but we had no problem getting a meal and a few drinks.

Located at less than 500 metres walking from the entrance of the Palace of Versailles, and with a nice selection of restaurants just around the corner, this hotel could not be better located. In addition to its central location, the hotel is also in a quiet street. The room I stayed in was fairly small, but more than enough for my needs. The bathroom was well arranged, be it that the opening to get in and out of the shower was a bit on the narrow side. The bed was very comfortable and ideal for resting after a day long of exploring the Versailles gardens. The only thing ”missing” in the room was an air-conditioning system, but this was compensated by a sturdy ventilator fan. Breakfast was as expected and well stocked with a good selection of fruit juices. The cherry on top of the cake, however, is the staff. People at the reception were all very friendly and helpful and make their guests feel right at home. They even lent me a cable to charge my phone after I lost mine. I definitely recommend this lovely little hotel, and will stay there again the next time I visit Versailles.

Ambient: 4/5: The hotel is located outside the city, quietly with views on the forest and the fields. So very pleasant. Only inconvenience, nothing is accessible by foot. Home: 4/5: Charming staff in general. The boards must be washed with a special washing device and unpleasant smell unfortunately, but beyond this detail it was very good. Quality/Price: 3/5: Maybe a little cheap, the litter was correct without any more (resort), the room was relatively small (not possible to eat face to face on the table), and the refrigerator was old and made a lot of noise. Conclusion: 15/20: In general, the service is correct, the room is clean, the bed is correct, and it is relatively well maintained. The hotel is very comfortable and very comfortable. Finally, we preferred to take it a little further than the small cake.

The hotel is very comfortable and comfortable. The breakfast is not very big but it is in line with the price, you have variety, fruit, eggs, cheese, jam, bread, bakery, ... As regards the location is very close to the walking stop, though it is true that it is a little away from the center. You must bear in mind buying tickets with access to line j. The normal doesn't come up there.

Big computer problem in the hotel when I arrived. Impossible for the reception staff to check any reservation. So they asked all customers who had booked online on another platform to pay the price of the room, for the time being, as a deposit. Now the only concern that may arise since the computer problem is, a priori, not resolved, is to recover this deposit because in the end I paid once on your platform and once at the hotel, moreover, full price!!!!!! The Accor group is a disgrace in terms of managing this problem and my heart goes out to the hotel staff who are totally abandoned by the Accor group. Shame on them !!!!!!

When arriving at the hotel we were very happy. Everything was as described, staff and security on Friday 23rd June. Where the most welcoming and accommodating, the cleaners are absolutely lovely and ensure you’re okay. One man, which regretfully I didn’t catch his name went above and beyond to ensure we were safe and helped us multiple times that evening with food deliveries and calling restaurants for us.We were so happy. Last night Friday the man at reception was so kind, gave me change for the vending machine and was all smiles and friendly. So it was quite a shock to me. That on our last night, it’s 2am I wasn’t too well from the food and I needed a drink so I popped down to reception where I went to the vending machine. Couldn’t see a tea on the menu, so I approached the man sitting at reception. I said “Bonjour, hello by any chance do you know if there’s anywhere I can get a tea, or by any chance could I please use a kettle” He responded with “what!?” So I kindly repeated “anywhere I can get a tea? Or borrow a kettle” He then responded, “it’s not my problem, I’m here” I said “oh alright? I was only asking” He then said “why you down here at 2am” and looked at his watch… I said “I came down to get a drink and going for a cigarette.” He said “go to your room” I said “I’m going for a cigarette, you can’t smoke in the hotel rooms” And then he started talking in French to the security waving his hands around, doing smoking motions and pointing outside. Security then walked directly at me, and started speaking at me in French. I honestly had no idea what was going on. He turned around and went back to his desk. I walked out for a walk and a cigarette. Returned and they were staring and talking in French. Quite honestly I felt intimidated, on edge and very angry. The cheek, I pay for my holiday, my room. My stay. There is no rules in place stating I cannot exit my room at a certain time. The night before and the Friday, I spent most my evening outside with security and at the reception with the lovey staff. This man I had not seen while staying here, and was quite abrupt, rude and condescending. I didn’t dare ask for his name, but he is an old-ish guy, grey hair. Honestly, he has let this hotel down massively and I don’t quite understand what I did so wrong. A nice simple response of “sorry I can’t help you; no kettles” or “a little busy, if it’s not in vending machine- it’s not available”. But he felt the need to imprison me and send me to my room. At first, I’d have recommended this hotel but because of this I DO NOT recommend staying here, customer service skills are AWFUL from these 2 members of your staff.

The apartment had a dirty mock, the pad was sticky, the pad was not completely empty, a lot of dust on the furniture (table feet, and chairs, TV), there was a missing pad, badly soundless apartment: The apartment was located in the garden floor, under the foot floor. A wheelchair could have been installed for more safety at this level. The aspirator was full, with moisi the residence is still quite newly accurate reception without any more a grilled ampoule that was changed in the day: Thanks to the maintenance agent

Réservation confirmée, mail de mise à disposition du logement, arrivée sur place 2 adultes et 2 enfants. Ont se présente à la réception et là la réceptionniste nous annonce que l'appartement n'est pas dispo. Elle nous propose 2 appartements sans communication et je lui dit, on fait comment avec nos enfants ? La réponse de la réceptionniste est, debrouiller sa ne me regarde pas. C'est pas mon problème... On commande une ”FERRARI ” et on vous livre une ”2 CV”. Un manque d'empathie monstrueux de cette personne. Comment faire avec 2 enfants, le soir à 19h00 ? Reprendre une nouvelle location... Mais bien sûr sans aucun geste commercial de leurs parts... Une signalisation de l'établis*****t sera déposée aux autorités compétentes en la matière. Franchement fuyez cette enseigne... Lamentable, à bannir...