Sukha Hotel

Service is excellent! We're foreigners and can't speak the language and the staff are really helpful in assisting us in all our needs, even adding us in wechat so we can reach out to them anytime. Location is superb as it is near the main tourist spots (Community Hall and library). Facilities are great as well with different activities for kids. 💜

I was there just one night on a business trip. I interacted with around 5 staff, everybody spoke zero English. I didn't expect anybody to speak fluent English. But just for simple communications or word-by-word responses - that would be ok enough. Like, I can't ask what floor I am on. (as the room number won't indicate where you are), what time does the breakfast start, and where is the breakfast? The internet can also only connect with the Chinese cellphone number and NO OTHER NATIONALITIES CELL PHONE can be used. It is ridiculous, as it is a well-known (super) expensive international brand. By having non-speaking English staff who can only use Chinese cell phones to register for the internet - it is clear that this property doesn't welcome foreigners at all. So if you don't speak Chinese and don't have a Chinese cell number - you better don't stay there - period.

very satisfied, this is the first time my wife couldn't find anything to complain in a hotel, so that is mean that this hotel is really good!

We booked 2 rooms, staff planned and gave us adjacent rooms with interconnecting door - very convenient. Entertainments staff are fantastic, many changed since last stay in 2020 but corporate training clearly ensures a consistent service. Location of this hotel is perfect, right on the beach, no need to cross and roads. Excellent spa pools and swimming pool, not excessively busy even though it was a major holiday period.

good choice!! best resort hotel and a lot of activities, facilities for kids!!

good！

在生日之時選擇了蘇卡，非常好的一次度假旅行！感謝酒店幫我升級了套房還送了蛋糕🍰！為我們預留的房間位置也很棒，可以直觀的看到日出🌅。 服務：兩晚住的很舒心，酒店也很暖心的為我準備了孕婦枕，非常感謝！酒店員工都很有禮貌，精神飽滿，見面會打招呼。酒店管家也貼心，連着兩晚都送了熱牛奶，喝在嘴裏甜在心裏😊接駁車接送也不需要等很久，提前跟管家説，管家都是秒回，接駁車基本上十來分鐘就到了。 早餐種類多樣，環境乾淨 下次還會再來！

蘇卡的位置沒得説，帶婆婆過母親節，婆婆和二寶玩兒的超開心，酒店早餐豐盛，午餐吃了曉麥穗海鮮蒸餃好吃😋，晚餐食堂經濟實惠，沒有五一那麼多人吃啥都不用排隊，總之一個月打卡兩次了，送給婆婆不一樣的母親節禮物

非常貼心的服務，從預訂到離店上車，真的是沒有一個崗位服務不周的，為蘇卡酒店的服務點贊，也給大boos一個暖心的大抱抱🤗本來是定三天的住宿，但是週五週六都預訂滿了，前兩天訂在了旁邊的酒店，講真，真的是沒有對比就沒有傷害，這裏我就忽略另一個酒店的不足了哈！ 最後，特別要提出感謝蘇卡酒店的兩名職員，一名是王會松，一名是王瑞婕，我在理想城街邊拍照時帽子遺失，打社區服務中心電話確定沒有送報丟失物品後，我就聯繫下榻酒店蘇卡，酒店一刻沒耽擱安排了王瑞婕去了監控室查找訊息，手機沒電了她就一直在監控室等了我兩個小時，等我回到酒店，前台小哥第一時候安排了王會送開着遊覽車去了監控室，一路邊詢邊找，監控室在一棟樓負一層彎彎繞繞導航都不好使的情況下，王會松順利將我帶到監控室，五分鐘就找到丟失的帽子，失而復得的喜悦讓我很感動，蘇卡酒店的服務能事無鉅細的把温暖照顧在每一個顧客所需之處，確實安心。這次的行程也伴隨着蘇卡酒店自頭至尾的結束了！圓滿且甘之若飴，謝謝你們的付出，相信在這樣的管理層領導的帶領下，員工的一絲不苟，酒店一定會蒸蒸日上生意興隆！