Ανώνυμος χρήστης
4 Φεβρουάριος 2024
Excellent level of service and amenities as you would expect for a 5 star hotel. We spent 4 nights here. Really great attitude from all the staff. I wasn’t happy they requested a full deposit on top of the Trip.com deposit, but the manager spoke English and gave a fair compromise. The hotel is showing signs of ageing now (Feb 2024), but everything important seemed very clean and well kept, towels were plump and bright white, bedding also, kettle, coffee machine and utensils all spotless. Great to have a Nespresso machine; they give you 3 capsules a night along with some good tea. The breakfast was excellent, and they kept the coffee flowing, but note their advice about timing because you will be queuing after 9am. There were two negatives for us: the bed was way too soft, and the room temperature was too warm on the lowest setting (in winter), so we didn’t sleep well. Overall, considering we only paid 899 a night, we thought excellent value, but if we were to stay again they’d have to offer another room with a firmer mattress.
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