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"Everything was good but the fact that the restaurant on site was closing when they wanted. Refused to serve us dinner because they had some resort people having dinner. Closed one hour early another night. Otherwise the hotel and location it is very good. If you don’t have coins can’t use laundry. And they don’t speak much English so they don’t help. But overall good hotel. Many restaurants around. Rooms small. It clean. Will stay again"

"too much convenient, it's just right beside the station MAKUHARI TOYOSUNA, which is just a station away from MAKUHARI MESSE event hall, or probably we can just walk via AEON to arrive at MAKUHARI MESSE. Hotel staff are friendly and approachable, check-in process was also quick via the automated machine (check-out can be done via the TV in the room!). Amenities are all available at the lobby, they restock them up real fast, i never see them going empty at all despite i had been walking in out several times during the day! Wide range for facilities on rental, got myself the iron and hair straightener was helpful. Charging cable for microusb/typeC/lightning was already available in the desk drawer for quick access as well. Wonderful room layout with the table right beside the bed for easy access to anything, even though there's space made for phone on charging at the bedside. Love the bedside lamp as well, then the massager, the air purifier, their choice of shampoo with KNOLL series! Nothing going extra in the room or anything i need but wasn't available. There's even an accessory case on the table!!!! Would like to visit Hotel Mets again, some other branches even if im not off for events at MAKUHARI MESSE like this time round. Came on a solo trip with a big suitcase, with sufficient space, it should get crampy with 2 pax, but way wide for a single traveller. Keep it up guys! I had so much a wonderful stay this time round, which my cousin did as well when i found this hotel for her, she herself loved this hotel soooooooooo much!"

"This is a fantastic place to stay. The staff is friendly and patient and the location is great for quick access to the train system. We were there for the Star Wars Celebration and it was fantastic to hop on without massive crowds. Between the train station and the hotel are a handful of food options, including two 7-11s, which stay open until midnight or later. Overall, we were pleased with our stay."

"Didn't enjoy my stay here due to the poor sound proofing. I could hear my neighbours in the middle of the night for both nights I was there (up to 1am and 3am respectively). Had to call the front desk to stop but it didn't help. People were laughing loudly and talking loudly in Japanese. Seems like they gathering there for some party. Breakfast was really bad too. This is the worst hotel breakfast I ever had. Only the view (21F sky lounge venue) was nice. Don't pay extra for this. Room is quite run down and the toilet bathroom as well. Didn't use it but go to the onsen instead. Parking is 1000yen per night and you are allowed to enter and exit many times. Pros: Next building there's a Donki and lawson Opp is a 7-11 Onsen is nice"

"One of the best hotels I have ever stayed at. The breakfast was amazing and delicious, and the bathroom was so clean that I felt comfortable using the bathtub (ofuro). They changed the towels and bed sheets every day. They are so detail-oriented that even the cups and napkins had the hotel’s name on them. Thank you so much for the wonderful days!!"

"I arrived after check-in time and couldn't register, which felt a bit inflexible. The environment was decent, and it's very close to the station. There are plenty of restaurants and shopping options nearby, making transportation very convenient."

"It was very convenient near the station. I'm very happy if it's wider. .. .. I think it's a balance with the price. Thank you very much."

"There is Lawson (convenience store) inside the hotel which was very convenient to the customer. Mitsui outlet also near and walking distance from hotel. However, if you have luggage with you its quite tiring to walk to the hotel from train station but reachable by walking. The check in process was quite slow and complicated as it was not enough staff to assist during online check in on site. The hotel also provide paid bus shuttle to Narita Airport that cost ¥1200. Overall, still a good stay."

"I stayed here for two nights at the beginning of May because I had a live concert at Makuhari Messe. It was only a short train ride from Makuhari, and on the way back it was quiet and relaxing as most people were heading towards Tokyo. It was also very convenient to get to the airport by train. The facilities were very clean, and the location was easy to find as you exit Soga Station, so I would definitely stay here again."

"The room was the same size as other business hotels, and although it was a little far from the station, it was easy to find as it was along the road. When I entered the room after checking in, it smelled strongly of cigarette paper, so I wish there had been a bit more ventilation. This was disappointing as I hate the smell of cigarette paper and smoke iQOS."