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"If you need to be close to the Airport this hotel is perfect, very modern, good food, has a great pool and Gym, Starbucks and free shuttle bus to the airport. It's a fair bit away from the city but you can take the blue line all the way in to the city centre. It's a quiet area but a plenty of places to get food nearby. The only negative from my own perspective would be no free laundry room and the room cleaning seemed to be at completely random times. Other than that I'd happily use this hotel again when in Chicago."

"The hotel is at a great location. It’s near to the marathon start & finish lines. Close to cinema & musical venues. Near to trains as well. Amenities is basic: no slippers, bathrobes or tea bags. We needed to borrow a kettle to boil hot water. Room was very expensive as we stayed during the marathon dates. Since we are running the marathon, we have no choice but to pay the high room charges."

"This hotel boasts a prime downtown Chicago location, within walking distance to the Magnificent Mile, Millennium Park, and popular Instagrammable spots, making getting around incredibly convenient. The rooms are clean and tidy, with comfortable bedding and excellent soundproofing. The free Wi-Fi is stable, and there's a well-equipped indoor pool and gym. The front desk staff are warm and efficient, and there are plenty of dining and shopping options nearby. It offers fantastic value for money. Overall, it's quiet and safe with thoughtful service, making it perfect for exploring, dining, and sightseeing. Highly recommend staying here when visiting Chicago!"

"Clean, excellent customer service and friendly staff. Excellent location immediately adjacent the red line stop. Perfect trip! Wonderful city view out of my room window."

"the cleanliness of the room itself was fine, but the hotel seemed pretty run-down. the stairwell we took to get to our room was quite dirty (trash remained there for all five days we were there) and had a lot of cobwebs etc. the towels we got the first day had some weird dye on them? one of the days we got our room serviced but they only replaced our towels and did not reset our beds which was strange. it's also relatively far from o'hare compared to some other hotels. however, it's definitely livable and the rooms are quite large"

"The hotel is located in the heart of downtown Chicago, a quiet place in the bustling city, connected to the main highway 90. The hotel has a parking lot, and there is a high-end Grocery store next to the parking lot, which is convenient for buying daily fruits and food. The hotel service is good, the doorman helps to carry luggage and call a taxi to open the door, and the room layout is reasonable and comfortable. It is a suitable choice for business travel."

"We booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again."

"The staff were amazing so I want everyone to know that part. This is not the front desk staff. Now on to the bad…. The rooms are not clean. I dislike having to say this. But it’s facts. When walking in the room- first thing we notice is a huge pretty fresh stain on floor that screamed puke. It was attempted to be cleaned but the orange stain was disgusting. The windows were smudged. The glass tables had finger prints all over. The walls had dried splashes of who knows what and edges around the room at knee high were full of dust. Soap was left in shower and the floor when the door was opened and closed was disgusting. No liners in garbage cans. The front desk was very understanding and switched us rooms. Problem was it was a downsize. We lived through it but will all the hotels we have stayed in while in the city - (dozens- as we are only 2 hours away and like to stay at different places) this one unfortunately we will not be returning too."

"Location is perfect as it's just opposite to Lakeview and walking distance to Millennium park. The bust and metro stop is also just around with some nice cafes and restaurants. Staff was friendly and overall environment was decent."

"I recently had the pleasure of staying at the Hilton Chicago Magnificent Mile, and it exceeded all my expectations. The hotel is ideally located—right in the heart of the Magnificent Mile, so it’s within walking distance of world-class shopping, dining, and iconic Chicago landmarks like the John Hancock Center and Navy Pier. Room Quality: The room was spacious, clean, and well-appointed with modern amenities. I stayed in a city-view room, and the view of the Chicago skyline was absolutely breathtaking, especially at night when the city lights illuminated the skyline. The bed was incredibly comfortable, providing a great night's rest, and the bathroom was sleek and contemporary with high-end toiletries. Location: This hotel is perfect for anyone wanting to experience the best of Chicago. Not only are you close to Michigan Avenue's shopping and dining, but you're also a short walk from cultural attractions like the Art Institute and Millennium Park. Abit far from the subway/metro lines but taking the bus was convenient as well."