"Our stay at Kamesei Ryokan was one of the highlights of our trip to Japan. Owners Mari and Tyler are gracious hosts who provide a warm welcome and exceptional service. The traditional tatami room, relaxing onsen, and inviting surroundings created a perfect Japanese experience. The meals were outstanding—beautifully presented and among the best food we enjoyed during our travels. What makes Kamesei truly special is the attention to detail and genuine hospitality. If you're looking for a traditional Japanese inn with amazing food, a wonderful onsen, and hosts who go above and beyond, Kamesei Ryokan is an excellent choice. Highly recommended!"

"The room was average but spacious, the hot spring was nice, and the service was good. I had informed them I was bringing a baby, so they provided a diaper bag and baby bedding. The food was delicious and luxurious for the price, and the price was really low, so I'd rate this as "very good"! The location is also great. Kamiyamada Onsen has a shooting gallery and snack bar, and it feels like a hot spring town from the good old days. Drinks from the vending machines are free, and if you serve yourself from the beer server, beer is only 100 yen, which is really cheap. It's not a luxury inn, but it's a nice, rustic hot spring, and I'd love to go again."

"Extremely satisfied. The hotel had a strong Japanese style. The hot spring water temperature was perfect, making soaking in it very comfortable. Dinner service ended at 7 PM, and although we arrived at the hotel a little late, the restaurant waited for us – we were very grateful. The free shuttle bus from the hotel to Tokura Station departs at 10 AM, but to ensure we caught our 10:04 train, the driver left two minutes early, allowing us to catch our train. We were truly grateful. Very thoughtful and considerate service. Extremely satisfied."

"Ήταν μια καταπληκτική διαμονή! Το προσωπικό ήταν απίστευτα φιλικό, και το φυσικό ύφασμα ήταν υπέροχο. Στην αρχή ανησυχούσαμε λίγο, επειδή δύο άτομα στην ομάδα μας έχουν τατουάζ, αλλά δεν ήταν πρόβλημα καθόλου (αρκεί τατουάζ να καλύπτονται και να μην είναι πολύ μεγάλο). Πουλούν ακόμη και επικολλητές στο ρεσεψιόν (220 jen ανά επικολλητή, μεγέθους 10 × 20 cm), που ήταν πολύ βολικό. Παρόλο που τα δωμάτια ήταν παραδοσιακά ιαπωνικά και ήταν αρκετά κρύα έξω κατά τη διάρκεια της χειμερινής επίσκεψής μας, τα δωμάτια κρατούσαν άνετα θερμά. Ένα πράγμα που πρέπει να θυμόμαστε, ωστόσο, είναι ότι το ryokan είναι περίπου ένα 30-minute περπάτημα από το σταθμό. Είναι επίσης καλή ιδέα να φέρουμε μετρητά, καθώς οι πιστωτικές κάρτες μπορεί να μην είναι αποδεκτές. Έτσι, η ίδια η πόλη είναι ήσυχη και γοητευτική. Στο δρόμο προς το σταθμό, περνάς ένα όμορφο ποτάμι με βουνά στο παρασκήνιο. Συνολικά, είχαμε μια φανταστική εμπειρία και θα χαρούμε να επιστρέψουμε ξανά!"

"Thank you very much for your help. It's been a long time since we went on a family trip, and it happened to be my husband's birthday, so it was a great memory. The hot water had a strong sulfur smell and felt like a hot spring. The food was also exceptional, with delicate and elegant plates made from local ingredients from Nagano that were a feast for the eyes. Although it is not a large inn, I was very satisfied with the heartfelt hospitality. I would definitely like to visit you again when I visit Nagano. Thank you!"

"- Εγώ το προτείνω."

"Όταν πήγα για δουλειά, έψαχνα για ένα σπίτι που θα μπορούσε να πλυθεί στο τζάμι, έτσι έμεινα εκεί. Όπου κι αν πήγαινες, το εσωτερικό του Route Inn, τα δωμάτια και οι δημόσιες περιοχές διατηρήθηκαν καθαρά, αλλά αυτό το ξενοδοχείο ήταν επίσης καθαρό. Η πηγή έρχεται απευθείας από την πηγή και μπορεί να μονοπωληθεί ανάλογα με την ώρα της ημέρας. Χαίρομαι που μένω σε λογική τιμή από τα γύρω ξενοδοχεία. Η θέση είναι πολύ μακριά από το σταθμό, γι' αυτό σας προτείνω να πάρετε ταξί. Η υπηρεσία είναι καλή, αλλά δεν είναι ξενοδοχείο που αναμένεται να προσφέρει την καλύτερη υπηρεσία, οπότε αποφάσισα να πάω στο 3/5 (δεν υπάρχει πρόβλημα)."

"The hot spring and the cleanliness of the facilities were very good, and we were looking forward to a relaxing stay. However, our dinner experience was extremely disappointing. We had a set dinner that included rice cooked at the table. Unfortunately, the rice never cooked properly. The explanation we received afterwards was confusing and contradictory: we were told it might have been due to opening the lid too early, but in fact only one person opened the lid right after the fire went out, while the other three of us waited the instructed 10 minutes. None of the rice was cooked properly. The staff told us this was a “rare case” and assured us it would not happen again. But since the real cause was never identified, we felt it could easily happen again to other guests. There was no alternative meal offered, and the handling of the situation was unsatisfactory. Another concern was that there was no manager on duty that evening. The staff seemed unsure how to handle the situation, which made us feel even more uneasy. For a hotel of this standard, I would expect a clear plan for how to deal with problems when a manager is not present. It is a pity, because other aspects of the stay were pleasant. But until the dinner service and management system are improved, I would hesitate to return or recommend this property."

"The hotel interior is nicely decorated, but the rooms are old. At HKD 1300 per night, the hotel offers poor value for money."