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"The location is convenient, ideal for catching early morning flights, but the hotel entrance can be a little complicated due to a lack of signage. The rooms are clean and a suitable size, allowing for large suitcases to be opened. The staff provides excellent service. The breakfast offers a variety of choices and is tasty, and complimentary access to the onsen is included with hotel room reservations."

"Portom International Hotel was such a beautiful stay ✨ The aesthetics, the impeccable service, and the peaceful atmosphere made everything feel so luxurious and comforting. Most of all, I left feeling truly rested, pampered, and refreshed. Would absolutely love to return again 💛"

"This hotel is a good alternative to Chitose Airport Hotel. They offer FREE shuttle services to and from the airport. If you wish to stay the night, due to weather or early flight out, this is a good alternative. Price is reasonable. From CTS to the hotel, shuttle service begins at 5pm on an hourly basis. Once you check in you should book your departure shuttle and it starts at 6:10am. There's a minivan and a tour bus to cater for shuttle needs. When picking up from hotel, you have to head to the Domestic terminal and once exit the terminal turn left and walk all the way until the police post.. there you should see some bus/van parked waiting to pick up guests. During departure, make sure you tell the driver if you are going to the International or Domestic terminal. The first stop is Domestic. Basic amenities at the hotel and they provide robes for using their bath. There're micorwave on several floors and one at the lobby. There's a restaurant on site and if you wish to have a simple take out meal, a Family Mart is right across the street with good selection of food and beverages. Put this hotel into your travel plans.. especially during winter season."

"The hotel and its rooms are brand new. Although the bed isn't huge, it's perfectly adequate. The upside of a smaller bed is that it frees up more floor space. In a room of the same size, I had more room to walk around and easily fit my 26-inch suitcase without it getting in the way. It was very clean and comfortable, I really liked it. The hotel is conveniently located just a minute's walk from the JR station, and it's also very close to New Chitose Airport, only a 10-15 minute train ride away. There's a bus stop next to the hotel for trips to Lake Shikotsu, and about a 15-minute walk brings you to an Aeon store, which is more like a supermarket than a large department store. Right next door to the hotel is a library called MACHI Library @ Chitose. When I didn't feel like being alone in my room, I'd go there to sit. There were locals, students, mothers, and children – it felt very warm and inviting, and I really enjoyed being among people. The hotel front desk staff were incredibly friendly and welcoming. There are some great eateries in the surrounding neighborhood; just open Google Maps and explore! They're delicious and not overly crowded. The only downside was the price of the coin-operated washing machines. A single wash cost 2-3 times more than at other hotels I stayed at in Sapporo and Asahikawa. The dryer, however, wasn't more expensive than elsewhere. The soundproofing at this hotel is excellent. I didn't hear any noise and was able to sleep soundly even without earplugs. If I visit Chitose again, I would definitely choose this hotel."

"The hotel English name is not available in Google Map search, only Japanese name, causing us a little difficult to navigate from New Chitose airport to the hotel. Free on site parking for hotel guest is available. Breakfast is cozy Japanese meals in buffet style, delicious."

"The room was clean, comfortable, and well-equipped, making it easy to relax after a long day. The location is also very convenient, especially for travelers using New Chitose Airport, and the surrounding area has plenty of dining options. I especially appreciated the quiet atmosphere and the overall attention to detail throughout the hotel. Overall, it was a smooth and enjoyable experience, and I would definitely stay here again on my next trip."

"The hotel is about a ten-minute walk from JR Chitose Station, with a convenience store right across the street, which is very handy. The hotel breakfast offers a good variety of choices, though it's not included in the room rate. There's also an airport shuttle service, which is very punctual; you just need to be in the lobby five minutes beforehand. Overall, I had a pretty good experience."

"2 stations away from Chitose airport. The great thing about this hotel is it’s unlimited drinks offering a variety of soups, coffee and others. Love its convenience also. Thank you to the friendly staff."

"Love this hotel. It was clean and easy to find. A bit near the train station, there’s a 7-11 right across the street, near the bus stop as well. Uber is like 1 minute away. Love the room amenities and toiletries."

"Very conveniently located near the Chithose train station , the hotel will cover the Taxi fare from there which is ¥620. The room is spacious with Japanese standards, plenty of amenities offered at the lobby, the breakfast was brilliant, Very nice fish and salad. Dinner options was also reasonable. The staffs are all super friendly and helpful, the hotel offers free shuttle buses to the airport and train station. We enjoyed the stay very much and will not hesitate to recommend it."