Ξενοδοχεία σε Cidadelhe

My husband and I spent 3 nights in this hotel. We meant to have a romantic vacation, away from the kids. Upon arrival, we were pleased with the place. The views are amazing, the hotel is different and mixes old with new. The room was nice, not a 5 star room, but pleasant enough. We also enjoyed the dinner, food was great. The problem with this hotel was the service. We had some disappointing experiences that managed to downgrade the whole experience. 1 - there was no one to accompany us to our room upon arrival. 2- the bathtub and shower had mold. 3- I mentioned several times that my husband’s birthday was during our stay, and nothing was arranged by the hotel. 4- we were told we would have a welcome gift in our room, that turned out to be a water bottle and 2 oranges… 5 - when we asked for more shower gel to the cleaning ladies, we were looked with suspicion, almost like we were lying about not having any in our basket. And then the cleaning lady just suddenly commanded us to put on the face mask. That was our first really bad experience. 6 - the breakfast is until 11 am. But when we showed up at 10h30, there was already little food and the empty trays are not being refilled. If you stayed until after 11, you had the distinct feeling you were very unwelcome. 7 - on our last morning, we asked an employee for 2 cappuccinos from the expresso machine, and that was when we were faced in full with the lack of proper training. The reply we got was more proper from a corner bar than from a 5 star hotel. Not to mention we could hear the employees discussing private matters while we were eating. It was like we weren’t even there. 8 - the check out is to pay and leave. There was no “how was your stay”, nothing. To finish, I would say this hotel would be more deserving of a 3/4 star rating than a 5 star. The service we got was definitely not a 5 star service. The 3 stars I am giving are due to the place and dinner food.

When you stay at Douro Palace Hotel Resort and Spa in Baiao, you'll be on a river, within a 5-minute drive of Duoro River and Quinta de Covela. This upscale hotel is 6.1 mi (9.8 km) from Monastery of Santo André de Ancede and 7.6 mi (12.2 km) from Garden of Saint Bartholomew.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Make yourself at home in one of the 60 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

The hotel is very well located and has stunning views from the terraces. Our room was street side but quiet. The half board program was excellent. Dinner included couvert, wine, salad or soup, main and dessert. Excellent! Breakfast was typical but everything was fresh and plenty to choose from. We did not need air conditioning and were fine with the window ajar. The Wi-Fi was the only drawback as it tended to be spotty.

lovely views except that my room was directly across from elevator, had a view of a huge electricity tower just outside the window, had a loudly beeping non working phone and reception staff who didn't care and had zero interest in fixing or replacing it. then a couple with a baby and loudly yapping dog were placed next to my room. the dog started to yap at 6 40 am, the couple apparently continued to sleep, and i had to leave my room and find a quiet place in a very small space. would NOT book here again. the good things are the small pool, which is kept clean, the views so long as you are not in Rooms 9 or 10, and the restaurant, which serves adequate if limited dinner meals. And Daniella is a wonderful staffer and deserves to be part of a more professional and more helpful team.

We enjoyed our time at this hotel but advise that its best suited to travellers who have a car. Its not very close to anything else so requires a walk or drive into the next town of Regua, on the opposite river bank and over a bridge. If you're having the hotel breakfast or dinner its less of a problem. Rooms have good views of the river, Regua and vineyards. They aren't amazing, or large but are modern, clean and have the amenities most travellers require. The hotel has a relaxed vibe and staff are friendly and helpful. There's a terrace with lounges on the level where the outdoor spa, indoor pool and sauna are located. (swimming caps for the pool are mandatory and can be purchased) , which all makes for a pleasant afternoon relaxing after wine tasting or cruising the Douro river. Staff happily deliver drinks to the spa and terrace. We ate dinner once at the restaurant and enjoyed it very much. On our second night we even returned to have the chocolate desert again! Breakfast was good too. The restaurant has a spacious terrace with river views which makes it a pleasure to sit outdoors there. The parking garage, however, is a challenge, and most guests park on the street. Overall, we had a great time here.

Hotel acolhedor, staff mt simpático, sempre prestável e atencioso. Quarto agradável e limpinho. Spa afável (é pequeno mas como funciona com marcações estava adequado ao número de pessoas presente), o único senão foi msm a temperatura (estava demasiado quente). P.s. não fornecem gratuitamente roupão, chinelos e toalhas, o que normalmente acontece num hotel de 4*. Jantar mt bom, com condições para famílias com filhos (como é o nosso caso), atendimento mt prestável, atenderam a todos os pedidos, prato principal (no caso bacalhau com broa) mt saboroso e bastante apelativo. Sobremesa igualmente boa (folhado de leite creme). Recomendo vivamente. Pequeno almoço com bastante variedade, desde doces a salgados, vários tipos de pão, vários tipos de sumos, compotas, iogurtes, cereais, bastante bom na verdade. Novamente saliento a simpatia do staff, desde a receção, bar, restaurante e demais. Na realidade só não dou 5* porque o quarto no qual ficamos hospedados não tinha varanda e valorizo bastante esse aspecto. Se assim não fosse daria 5* com toda a certeza. Para a próxima que cá vier terei esse aspecto em atenção aquando da reserva. É um até já.

With a stay at Douro Cister Hotel Resort Rural & Spa in Tarouca, you'll be within a 5-minute drive of Salzedas Monastery and Caves da Murganheira. This upscale hotel is 4.9 mi (7.8 km) from Municipal Auditorium Adacio Pestana and 6.1 mi (9.8 km) from Sao Joao de Tarouca Monastery.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a 24-hour health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Satisfy your appetite for lunch or dinner at the hotel's restaurant, Douro Cister Hotel Resort, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 36 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.

A nice welcoming reception. All the staff appeared to speak english which is very welcome and always makes me realise how lacking the Brits are at languages. We had a deluxe room which had a spectacular view of the river. It also had a small balcony but no seats so seemed a bit pointless. The heat hit us as soon as we opened the door so we tried to lower the air con to 16 degrees but it remained stifling hot. In the end we had to sleep with the balcony door open otherwise we wouldn’t have been able to sleep in the heat (this was March!) The room was really clean with a fridge and complementary bottled water. They had also provided two miniatures of port, custard tarts and biscuits which were very nice and appreciated. However, there is no coffee making facilities in the room. There were nice toiletries but bolted to the walls as is the trend in eco friendly hotels. The pillows were lovely and soft and the towels nice and big. We had a drink in the bar at lunch time and they serve small dishes & tapas. We had a selection of meat, cheeses & breads which was plenty big enough for two for 15 euro. We had half board so had dinner which was lovely. Well presented dishes which were tasty. Mains were around 25 euro if you didn’t have half or full board. Wine 7 euro for a small glass which seemed a bit steep. No table water offered just bottled water to buy. Breakfast provided a good selection of the usual cold meats, cheeses, pastries, cereal & fruit. There was also a small hot food selection. A carafe of your preferred juice was provided. However, the hot drinks were from one machine which meant there was frequently a queue and they weren’t very hot. Not much to ask for fresh tea and coffee at breakfast. The service in the hotel was very friendly throughout which was appreciated.

Breakfast, view, service, location are very good

The hotel is a 5* hotel quality. From comfort, food, cleaning and service. This is especially for the children of the reception and service in the pool. Super good water and the comfort that is located in the hotel is to be grateful.