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The overall experience is average, basically self-help.

The location of the hotel is very close to the West Station. Cleanliness and in-room amenities are above average, and the front desk and restaurant staff are friendly. For breakfast, some rice is provided so you can enjoy it.

Das Gartenzimmer war eigentlich gut. Die Begrüssung des Inhabers besserwisserisch und eher kein warmes Willkommen. Die Frühstückszeiten sind zwischen 7.30 und 9.30, was absolut ein zu kleines Zeitfenster ist. Wir wollten früher los und baten am Abend vorher um ein Frühstückspaket. Die Antwort war: Das zahlt mir niemand, jemanden früher aufzubieten... Kleiner Tipp am Rande von Gästen, die das Frühstück bezahlt haben: Man kann sehr wohl eine Alternative bieten. Ein Angebot in Form von Zwieback und dem von ihm ohnehin abgepackten Käse, dann vielleicht einen Orangensaft und das Problem wäre gelöst. Auch könnte man vielleicht einen kleinen Zustupf (z.B. Fr. 10 für einen externen Kaffee) anbieten. Das alles könnte man, wenn man ein klein wenig gastfreundlich sein möchte. Einmal und sicher kein zweites Mal in diesem Hotel.

This is a fantastic location. It was across the way from the west train station and not far from the main town. We had a fantastic big clean room overlooking breathtaking views. The breakfast buffet had a large selection of hot and cold food, However due to lack of staff when things ran out, they weren't being replaced very quickly but the waitress did her very best and was very pleasant when asked. The only complaints that I would have is that the hotel is very out dated and in need of a bit of maintenance. Also the Irish bar is not very Irish! and no beer on draft so very disappointing But overall a fantastic stay.

The Rötschberg Hotel was a good price and a very comfortable accommodation. There are 3 windows and they are wide open, so the ventilation is good. Most of all, there was an air conditioner, so I had a cool evening in the 30 degree weather. The room had a mountain view, so it was really nice. The shared kitchen is indoors and outdoors, and has a microwave, various tableware, wooden chopsticks, and a refrigerator. Thanks to that, I ate the retort food I brought from Korea. There is no mini-fridge in the room, and the bathroom is small but not inconvenient. If I come to Interlaken, I want to stay here again.

The room is very spacious and the staff are very hospitable. I stored my luggage during my stay and asked the front desk to pick it up several times without any impatience. There are many Chinese guests, so you may encounter queues when checking in. It is recommended to check in during off-peak hours.

We had an exceptional experience staying at this hotel. It’s new, it’s beautiful, the breakfast was great, the bar was wonderful. Located right at the train station making access super easy. The front desk staff was incredibly helpful. Being a new hotel, there are some growing pains, but none that we experienced. We stayed in a room on the second floor which faced the train tracks and almost never heard the train. Recommend the hotel without hesitation.

We stayed at Hapimag resort for 3 nights. The resort is 12 minutes of walk from Interlaken Ost station. There is a bus stop right in front of hotel as well. The apartments are very spacious. We stayed in a 1 bedroom apartment and it was quite spacious. The living area and balconies were huge. There were plenty of towels in the apartment and you could still get more from reception if you needed for pool etc. Hotel also has a temperature controlled pool, an adventure pool and steam/sauna rooms. All fun facilities to enjoy at the end of a tiring day or when its raining outside. There are plenty of restaurants at walking distance. We had a garden view apartment and the view from balcony was beautiful. On a clear day, you could see the Jungfrau mountain from balcony. Checkout process was smooth and fast. Reception staff was well informed and helpful. Overall a very good stay. Things that could be better The decor of the apartment was somewhat underwhelming. Things like balcony flooring, and bathroom tiles were somewhat basic. They were clean but not much color or design. Bathroom tiles were plain white, balcony flooring was basic cement and the whole apartment had like two small paintings. They could do a bit more in terms of decor and make it feel more like a 4 star property. Also, our apartment was not quite ready when we checked in. It appears that there was a last moment change of rooms and sofa cum bed was not converted to bed in this apartment. We informed the front desk and the lady present immediately got into action. It took an additional 30 minutes or so to get it all ready from there.

The hotel is in a nice location-not far from the park where paragliders land, and it is right on the main street. The Interlaken Ost Banhof is al just a few meters away, making it very convenient to travel. Breakfast was awesome with a lot of variations. The staff were all nice as well. The room is kind of old with the floor creaking when you walk, but is well- maintained.

Im sehr zentral gelegenen Hotel wird man an der Reception sehr herzlich empfangen und über den ganzen Aufenthalt hinweg wunderbar betreut. Das ist im obersten Stock auf der Seite des Kanals gelegene Zimmer ist sehr sauber und bestens eingerichtet. Als sehr speziell darf die Terrasse zum Kanal hin bezeichnet werden, hier lässt es sich bei wunderbarer Aussicht verweilen. Das Frühstücksbuffet zeichnet sich durch die grosse Vielfalt aus, auch hier verdient die Betreuung Bestnoten. Beim nächsten Aufenthalt in Interlaken werde ich wieder das Boutique-Hotel Bellevue wählen.