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Nice hotel for two nights ! Parking before the door when there is room and a nice room with toilet and shower. ( think about the step out) . Good spacious breakfast and good beds. Friendly staff, paying glad cash. We had booked for 3 people but came with 2 people and this was also reported at check-in, and thus ( of course) received a 2-person room. Only when check-out was paid for 3 people . Sorry.

In May 2023 we visited Koblenz while on a Rhine cruise. We moored overnight in front of the hotel and had a walking tour of the city as part of the cruise. We loved the city and decided we would revisit the city for the Christmas markets. We therefore booked a five night stay before the boat left. The hotel is in a delightful position on the banks of the Rhine with magnificent views of the fortress on the far bank and the cable car which takes you to it. Our room was large, clean and comfortable. As we overlooked the river we had a nice balcony. Given that it was November and cold, we spent very little time on it! There were no tea or coffee making facilities provided by default but this can be hired for a very reasonable price. There is a lift but, even so, we still had to navigate around 10 steps to get to our room. My wife has to walk using a rollator but was able to manage. A wheelchair user might struggle however. The hotel serves one of the best buffet breakfasts we have experienced anywhere. A wide range of quality food should satisfy any palette. They even provide Prosecco! They do not serve any other meals but there are a good number of good quality restaurants nearby. While there is no bar you can buy a good range of wines and cocktails and there is a mini bar in the rooms. The service provided by the friendly staff was of very high quality. They fielded any problems we threw at them quickly and efficiently. Reception is only manned until 10:00pm so make sure that you plan your arrival time accordingly. As well as its delightful views the hotel is within easy walking distance of most of the popular tourist attractions that this delightful city has to offer.

Honestly: the WORST hotel we've ever stayed at. Absolutely dirty, noisy, trains rumbling through our rooms, and stiflingfly hot (NO air conditioning!). Our rooms don't resemble the photos on the website at all. The floors weren't even vacuumed, and the broken (!) shower was still covered in hair of the previous guest. Really disgusting. Broken sunblinds, other room had no curtains at all and black mould in the bathroom. The only nice thing was the breakfast.

Goed hotel voor de prijs. Schoonmaak kan iets beter; het ziet er allemaal schoon uit maar in de hoeken en kieren (bijv. onder de schuifdeur in de badkamer) zat nog stof. Bed lag goed, kamer is klein maar zeer praktisch ingericht. Badkamer is ruim en modern, maar het toilet zit voor mijn gevoel op een vreemde plek. Geen gebruik gemaakt van het ontbijt, in de stad zelf zijn ook voldoende opties. Zeer vriendelijke man achter de receptie, dat mag wel even vermeld worden.

Great location just off the river, perfect for those cycling the Rhine or Mosel. There is bike storage in the underground garage. The hotel is nestled between the river on one side and the Altstadt on the other. Plus there’s a mall just a half block away. The room is small but clean with a small but good quality flat screen tv with cable channels including a couple English-language news channels. Great water pressure for the shower. Windows can be titled and there are electric Rouladen to keep out the sunlight. Plus an air conditioner or fan which is nice. My only complaint is the mattress is extremely worn and I kept rolling into the crater all night. The pillow is so old and flat it’s almost nonexistent. Otherwise, great hotel, I’d stay here again if they upgraded the bedding.

The location is great. Cross the street one way and you are in the old town, cross it the other and you are in the museum and lots of great shopping. Some innovative ways of helping look after the environment, for every day you don't require your room to be cleaned you get a voucher for the bar. My room looked over the terrace, which could get noisy - not unpleasant noises, just music and people chatting, but distracting when you want to sleep. I would stay here again.