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Horrible hotel. Front Desk staff was not helpful at all and demanded I speak Spanish to them. When I asked for a bottle of water to be able to take medication they ignored me for almost 15 minutes before getting a bottle and charging me 2 Euros for it. I asked them to call a Taxi for my husband and I, and was pointed to the number of the local taxi company on a bulletin board. They could not even give us the correct country code to make the call. The room was musty and sub-standard. The intercom panel on the bed from the Seventies was smashed. The walls are so thin that you can hear everything going on in the adjacent rooms. The ”restaurant” is closed on Saturdays and Sundays (???). The location is far from the city center, and it is very difficult to get responsive taxi service. The couple of times we tried Uber, there were no rides available close-by. Unfortunately, it was the only decent priced hotel available during our time there, so we dealt with it, but would not ever go back. The only positive - the fruit stand on the main road in front of the hotel.

reception staff went out of the way to help us. recommending where to go and how to find bus and train connections to get there. helped with time tables as well. the bus for the airport and the train station stops outside the door, the adult fare is $1 so made travel cheap and very easy. food was of excellent quality and quantity. we were on half board basis. room clean ,bed excellent, no english tv stations. lovely bathroom.

We were eating in the welcome bar and we were attended by two servants, Alex and Sergio, very careful, service and very professional. Very recommendable. If you are close, come close to you and spend a pleasant evening.

Comfortable spacious room with lots of amenities. Nice lobby lounge with comfortable seating. My room overlooked the pool and the city. Gorgeous sunsets. No AC available since it was mid-April. On Saturday night it was too noisy to keep the windows open, so it was pretty warm. Turning room fan on high helped.

All perfect and clean. Quiet and easy parking in the same street. We missed a toaster, but generally everything like in the photos. Very easy entry to the building by a code without keys. We will repeat safely.

Exquisite hotel - modern facilities, very spacious room & bathroom. Hotel is all marble throughout. Breakfast spread was excellent! Dinner was beyond adequate with variety of choices, drinks, & deserts. Nice grounds to walk around. Huge outdoor pool (too chilly to swim). My only comment is noisy hallways; you can hear your neighbors/thin walls. Wish we could have stayed another day; we stayed here as part of a group tour. Location of hotel is far from the Compostela - you will need a taxi ride.

The hotel is very nice and the rooms are comfortable. The location is next to the city stadium, the surrounding greenery is good, and there are plenty of parking spaces. But there is a little distance from the ancient city of San Diego, which takes 5 minutes to drive.

Escogimos este hotel por recomendación de un amigo y la experiencia fue inmejorable. Por 125 euros para dos adultos y una niña, se nos facilitó una habitación enorme, y se notaba recién reformada por el olor a nuevo, con mobiliario moderno y camas muy cómodas. La opción es imbatible cuando dentro del precio se te incluye el transfer al aeropuerto tanto para la ida como para la vuelta y puedes dejar el coche gratuitamente en el parking del hotel. En nuestro caso se nos dejó claro que no importaba la hora del vuelo y se nos permitió escoger la hora de las 4:45 de la madrugada. El personal demostró ser flexible y preparado ante imprevistos ya que fue el mismo día del caos en todos los aeropuertos de España por la caída de los sistemas informáticos y atendieron perfectamente a otros clientes que llegaron con muchas horas de retraso. En nuestro caso, en apenas cinco minutos ya estábamos en la puerta de ”Salidas” del aeropuerto. El proceso para el regreso fue ”de libro”. Llamamos en cuanto ya habíamos recogido las maletas y en 5-10 minutos ya nos habían ido a recoger. Impresionante. También a destacar la amabilidad y buena disposición de todos los empleados del hotel, y que si vas con niños pequeños, tienes un parque infantil para que se entretengan, incluyendo campo de futbol, pista de baloncesto, tirolina y camas elásticas. Si tengo que volver a coger de madrugada un vuelo a Santiago de Compostela es muy posible que regrese,

Firstly can I just say the Receptionists, Susi, Andrea and Juan were so friendly and helpful. They are a complete asset to this hotel as there is no bar or lounge area, so their attentiveness is a must. The hotel itself is in a shopping centre on the outskirts of Santiago. The walk to the Cathedral and centre is probably about 30 minutes and a lot of that is uphill. If you don't think you can manage the walk, there are regular buses outside hotel and also a taxi rank. The room we were allocated was a suite ( thank you for upgrade). It was very large and had a sofa area and there was a jacuzzi bath too. The shower head which was in the bath pointed towards the opposite end of the bath so bracket could do with being changed but that said, the water was always hot. The heating in the room was on a hotel timer and the radiators only came on at about 7.45pm, so the room was cold if you were showering before then. Maybe the management can look into changing this in winter/ spring months to an earlier time? The housekeeping was great with fresh towels and cleaning daily.The breakfast was Continental style with a good selection. My only problem was that the lady who worked on service etc had a very unfriendly manner about her. I arrived at 10.25 am on Monday morning for a cup of tea and just to have a Danish.(Breakfast served until 10.30 am)She rudely informed me that they were closed and when I asked could I take a cup of tea to my room( in my own mug) she told me it would cost me €2!! Considering there are no hospitality trays in the rooms I found that to be ridiculous. She was the only member of staff that let this hotel down. Otherwise it's a very affordable, clean hotel to stay in when in Santiago de Campostela.