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We have stayed at this apartment hotel several times and have always been well pleased. It is modern, nicely decorated with spacious rooms and conveniently located just to the south of the city of Reims and close to the A4/A26 motorways. It is situated in a relatively quiet, open area, with a gated car park and offers breakfast. For dinner, there are two or three restaurants within a 15 minute walk, or you prepare it yourself in your own kitchenette - which was the cause of our disappointment! It was dirty and poorly equipped. There were visible fat stains on the walls and hob, the inside of the microwave was badly stained and needed replacing, cutlery was missing, there were no tea towels or cleaning cloths, no kettle, the coffee machine was archaic and unusable and there was only one chair for our double room. Nor would we give high marks for the cleanliness of the room itself and outside carpeted corridors. Oh, and the plug in the bathroom washbasin no longer held back the water! Such a disappointing change from our earlier visits! When we raised these points with the receptionist in the morning she curtly replied that we should have mentioned them on arrival. But such things only become apparent as you go along and with such a litany of defects we didn’t hold out much hope of getting anything better. It’s a shame that, so often, smart new hotel chains that start so well, slowly begin to lack attention to regular inspection, maintenance and cleanliness, which are what guests will notice most. To end on a positive note, the male receptionist on duty when we arrived was very welcoming.

Free secure parking firstly with camera surveillance, locked gate after 9pm which was excellent for our motorcycle. Friendly amenable service, requested extra pillows, not a problem at all. Air conditioned room with a comfortable bed and a superb shower. Good breakfast the next day. Hotel will supply you with a 15% off voucher for the Italian restaurant across the road but we chose the O Grand Buffet just up the road, unlimited, quality food, I'm talking langoustines and steak for around 20 euros. Close to exit roads to the motorway and also to tram stop if you want to go in to the city. An excellent place to stay.

Because I was going to Colmar the next morning, I chose this hotel not far from the high speed. It was already 8 o'clock in the evening. The front desk was very warm. It was the breakfast supply the next morning, which affected us. Travel time, croissants are delicious, the hotel is recommended

The rooms were wery functional, clean and you are in the centre in a few minutes walking. The kitchenette is also very usefull. All in all it was a very good experience. Urueieieiekebfbfjfifjfjffjfifjfjf

As an absolute Champagne lover it made our first experience in the famed region all the more special to stay in an authentic Belle Epoque styled boutique hotel. Everything was absolutely outstanding: from the hospitality, service, cleanliness and Covid-19 precautions, this hotel went beyond and above the definition of excellent customer service. Both Francois and his wife (who run the hotel) were personable, courteous and extremely caring. From arrival until departure, we were treated like honored guests - a royal treatment. The hotel was immaculate inside and out. The room was nicely appointed and the bathroom was spotless. We will most definitely return to Reims and will without the shadow of a doubt be staying at Grand Hotel des Templiers. I can't say enough good things about this hotel and the staff.

The rooms are quiet and well-equipped, beds are comfortable. In the bathroom the toilet is very low and getting into the bath is quite a challenge - and when you do finally make it you discover that you cannot teach the soap dispenser. which is high up on the wall, a fine position if you want a shower, but otherwise ... On the negative side, although there are tea and coffee making facilities in the rooms, no milk is provided and has to be requested at the bar, which is easier said than done when the bar is busy. The self-service breakfast is excellent, with everything you could possibly want, but I cannot recommend the dinner experience - you are expected to order via an app on the table, so if you don't have a smart phone you have to wait for ages until someone finally brings a menu, and the food, when it arrives, is very average and definitely not served with a smile.

Stayed here for two nights, is sufficient for basically just sleeping over and cleaning up, I did not expect more. The rooms are small but very clean the bed is large and very comfortable, but pillows are quite thin. The bathrooms are small but efficient and very clean, glass door shower with plenty of hot water. Thin towels, one only per person, no hairdryer but they can be borrowed from the front desk.