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Went to Daum My Mountain with two families (incl. 2 kids of 8 yrs old) and had two separate apartments/rooms. One of the best holiday experiences ever! The hosts, food, breakfast is splendid! No matter what we desired (ordering food from the nearby town or having one of the hosts cook for us) ... all facilities were at our disposal, and support was only a request away. The choice of non-alcoholic refreshments, gins, wines, beers, etc. ... was nice, and with a really superior balance of cost vs. quality. Support in booking taxis and preparing arrangements (even from a distance) is excellent. Also, the wellness facilities (swimming pool, sauna, silent room) were immensely appreciated after having spent some time on the ski slopes. We went for a short-ski trip, and just left Daum, but are already planning our next trip over there - this time to play some flights on the nearby golf court !

For some reason we were not expecting great things from this hotel, it was one of the bigger resorts we had booked for 2 nights on a 5 weeks touring holiday, most of the other places were family run, smaller hotels so we expected this hotel not to be as good. We were so pleasantly surprised. I think we went for a basic room but it was quite modern and spacious with light switches you tapped for privacy etc. The bed was very comfortable, we asked for extra pillows which were promptly delivered. Lovely bathroom with great shower. The only thing which was not good was the air conditioning, being a lady of a certain age I needed the room to be a lot cooler than it was and the reception only seemed to be able to get it down to 22 which on a hot couple of nights in June was really not cool enough, ended up sleeping with the windows open which was a little noisy come early morning. The parking is pretty good and it is worth leaving your car in the garage and taking public transport to the various places, traffic is quite heavy on the roads and parking is, well, typical Italian and not very much of it to be had. The buses seemed to be perfectly timed which was not what I expected for Italy. The bus stop to Bolzano is literally outside the hotel and takes about 40 minutes,(there is a bus 120 which runs on the hour which is quicker by about 10-15 minutes if you can get that, reception do not seam to be aware of this but on a hot day it is so much better). The spa area is very good and the swimming pool on the roof top has some amazing views with lots of sun beds. The restaurant is inside, quite large and quite brightly lit with no windows, which felt a bit like eating on a cruise ship. We went for half board which included a buffet starter including a soup or a slice of pizza, choice of pasta, choice of meat course or a full pizza if preferred, and either a dessert off the buffet or ordered from the menu. The food wast all very tasty and well presented. Would highly recommend one of the local wines, a red Lagrain which was about €28 a bottle, decent price and a nice medium body wine, recommended by our waiter. The staff are very helpful and friendly. The hotel is mainly full of German tourists and the staff tend to cater more for them however we had no problem with communication and the staff went out of their way to find someone who could speak better English to help out in any way they could. Would definitely recommend this hotel if passing and certainly lots to do in the area for at least 2-4 nights, aided by the free Bolzano card which gave free travel on buses, trains and cable cars egging you to some lovely walking areas and virtually all the museums, castles etc in the surrounding area.