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We have been there twice already, we really like it. My son is 4 years old, he has a great time at Ugushi, the children's center. We have been there twice in winter, we should come back in summer. The first time we were in a tree house, but it is problematic with a child. The second time we were in a cottage, we liked it much more. The breakfast is standard for inexpensive hotels, you will definitely not go hungry. There are a lot of people on holidays, of course, it is better to come on weekdays. I really like the attitude of the hotel owner to nature, careful. Great massage. For the first time I went skiing with an instructor and on a snowboard))), and all the conditions have been created for adults. I recommend it with a clear conscience, in general, you will not regret it!

Dinner in the hotel is problematic. The menu needs to be downloaded to the phone. It is not readable there. There is no alternative. Or from the phone or not. Frozen waiter will not help you. As a result, dinner was in a restaurant opposite the hotel. The hotel was filled with interest on thirty, but behind the wall we were settled by drunken people who arranged a debosh at four in the morning. Resepschn did not solve the problem, said ”we spoke to the guests,” but the noise continued. Only after the promise in the morning to complain to the leadership, we were offered to move to another room for the night. And be ready, that in the morning, at breakfast, you will be treated with pro-Ukrainian propaganda on two TVs. At the request of changing the channel, the answer was that ”we are obliged to show the world news.” Well, the yelling maids in the hallway are fully voiced It is clear that all the forces of the leadership have gone to build a building of the corresponding level of a five-star hotel, and the building has really succeeded, and the service of the forces is no longer enough. Usually I don't write reviews, but these guys tried very hard to spoil the rest. Good boys, it turned out

First of all, I would like to express my gratitude to the two brothers at the hotel. They waited for me for an hour in such cold weather when picking up the airport. Don't be too impressed! The hotel is in a villa area, very quiet, you can see the snow-capped mountains, and the environment is great. The facilities in the room are well-equipped and clean, which is comparable to the star rating I stayed in the city. There is a scenic spot next to it, and you can see the entire city of Almaty within a 20-minute walk. The hotel also provides chartered cars and so on. In short, it is a good idea to book this hotel.

The location is very good. The reception answers all your questions and helps. The rooms are spacious and clean. Use the hotel's taxi order to get from the airport to the hotel.

The hotel has only two pluses - this view from the window on pine and delicious coffee from the coffee maker (the capsule Lavazza). I had booked and paid three nights in this hotel, although I stayed there only two nights - an additional night was booked only for early accommodation, my plane arrived in Almaty very early and wanted to settle at once. Breakfasts in this hotel are delivered to the room as it is a mini hotel and they have no separate breakfast room. For breakfast, I have been offered for the choice of cache and toast or eggs and cut cucumber. Of the three paid breakfasts I was fed only one. On the day of the arrival I didn't bring it, although the order was accepted, on the second day did not accept the order (it turns out, breakfast had to be ordered the day before on the respiratory, which no one warned). My room was on the third floor and I asked to bring my suitcase to the room, the suitcase had to wait for forty minutes. This hotel has absolutely unprofessional staff, they have no experience in hotels and it is noticeable. Moreover, they absolutely care whether the guests will remain satisfied with their service. I asked for a return of the breakfast that the staff promised me on the resepshne - they said they would contact the service provider and make a return. But then the refusal came. That is, they said it just so to get rid of it. Another of the downsides: the hotel asks for a deposit at check-in, which is then returned on the day of departure in case of non-corruption of property in the room. No hotel in the world does that. Bed is comfortable with a hard mattress, but the pillows are inconvenient. Bedding of acceptable quality, bathroom plumbing is good. The hotel could be excellent given its location and size, but the service is badly damaging to the impression.

Hotel is really good, centrally located and opposite to dostyk mall. We have been there in the month of October on the 9th floor. Rooms was very good neat and clean with city & mountain 🏔️ view'. Confrance hall Swimming pool facility Spa facilities Secret club on the 9th floor They also have some smoking 🚬 rooms Over all this hotel is really good and value for money. Thanks Mildom hotel team

I spent a night at Tenir Eco hotel and it was a truly amazing experience, out of the ordinary. The hotel is located in Shymbulak in high altitude. Rather than a hotel, it is an ensemble of small individual “houses” and each has a sauna and the comfiest beds ever. The views are amazing and the room is very well equipped especially given the isolated location. Service was top-notch and If you need anything during your stay, you can call the reception and they would bring us anything we needed right away. They are also very proactive on offering help which was really appreciated. Breakfast is served in a nearby restaurant and the food was amazing although very limited in choice. The only disappointment is is that although their eco branding, their was some single-use plastic equipment in the room (bathroom amenities, toothbrush, etc). The only thing that was missing in my opinion was a bathtub which would be an amazing thing to have after a day in the cold skiing. It’s definitely on the pricey side but well worth it for this unique location and experience !

Были в номере люкс, это конечно не люкс, но в целом все было хорошо, уборка в номере и смена полотенец каждый день, предметы гигиены. Больше всего понравилось расположение, очень удобно было добираться в разные места и передвигаться пешком, просто вечером погулять возле Дворца республики. Завтрак входил в стоимость, был с 7 до 11,но по факту в 10 уже есть было особо нечего, поэтому если хотите позавтракать, надо вставать рано, чего в отпуске не хочется. Сауна, бассейн и тренажёрный зал на троечку, но мы и не ради этого ехали. Территории своей почти нет, но при этом всё таки можно посидеть вечерком на улице за столиком, ввиду отсутствия балконов. В целом можно рекомендовать как хорошую и доступную гостиницу.