Premier Inn Gatwick Crawley (Goff's Park)

Fabulous stay at Premier Inn in Goff's Oak. Room was comfortable, clean and the bed was really comfortable. Was greeted with a big smile at reception which made me feel really welcome. Would've liked to have been able to have a drink at the bar after 10pm, so if you want to socialise after that time you have to go into town which is only a stone's throw from the hotel. Breakfast the next morning was scrumptious. Lots of variety and staff were lovely and attentive. Would definitely go back.

This is my second stay here as I found myself again flying out of Gatwick and I needed to get down the day before. For the second time, my stay was pleasant and you do have to bear in mind that is a budget motel and not a four-star establishment. It delivers on the basis for which it was established. I feel some of the reviews that have been left, have carried expectations significantly higher than one might rightly expect, and are perhaps unfair. I stay in hotels of all grades well over 100 nights per year and it is important to select a category appropriate for the purpose of your visit. I think that people sometimes forget that. There is ample parking around the hotel and I had confidence, that I and my property were secure. The reception area is quite small and the lady manning, it wasn’t especially welcoming, and didn’t do anything to build a rapport with me, or provide me with any information, though all my questions were answered promptly and with confidence. The only negative was that my key card did not operate the door when I went to my room. Although not big, my room was adequate for a pre-flight overnight stay and the meal deal, which offers dinner and breakfast for a drastically reduced price is well worth taking. I made my reservation quite a few months ago and the price was high, but since I had a cancellable rate, I checked about three weeks before arriving and the price had dropped dramatically. I therefore cancelled and rebooked and was able to book the room, dinner and breakfast for a lot less than my original booking cost me for room only. This isn’t a hotel you would stay at if you were expecting a resort, but it does everything on the label for what is basically an airport hotel . The food in the Brewers fair next door was enjoyable and Tom was extremely professional in the way he delivered a most excellent service. I have written a separate review on the Brewers Fayre.

Value was overall very good, especially the breakfast and evening meal. However the restaurant toilets were dirty and door did not lock . One barmaid was very poor, with no pleases or thank you and serving lemon slices with her fingers, not the tong provided

Stayed for one night, before flying out of Gatwick. Check-in seemed a bit drawn out with the gentleman going back and forth between 2 computers, but we got there after a few minutes. The room was a bit small, but for 1 night who cares, it was clean and tidy which I’d what really matters. We heard no road noise through the night, just the snoring from the occupant next door - the walls were a bit thin. Our toilet didn’t refill immediately which made it a bit awkward for the 2nd person using it! A short walk to the town centre and a 10 min drive to Gatwick parking was ideal

We stay in many Premier Inns and this was definitely the worse. Two loud refrigerated vans close to the accommodation. Extremely slow checkin by a gentleman who appeared to be on his first shift (but wasn’t) Door to annex permanently unlocked. Room appeared to be an overflow for a storage cupboard with several broken portable radiators and a fan left in a corner. 1 plug but no USB on one side of the bed but nothing on the other side. TV not really viewable from the bed. Toilet seat loose. Generally unkempt and a bit grubby. Avoid if possible.

I have used premier inn many times and always enjoyed my stay. I did not this time. It was a very inferior hotel. When I first arrived I noticed how run down it was. The fence panels in several places were missing and judging by the amount of accumulated litter in the fence debris, the panels had been like that for some considerable time. The car park in general was absolutely strewn with litter. Old rotting litter. The reception was not manned. I rang and Rang and eventually a lady showed up. It was not the welcome I expected after my long journey. The reception door was automatic. I was given my room key and advised my room was in a separate building outside. I made my way over. The guttering of the main building and restaurant was leaking considerably from many many places. I arrived at the building and the door said automatic. But it wasn’t opening so I reached forward and opened the door manually. I found it was not locked and secure as the signs suggested. It was unlocked and insecure during the entire 3 days of my stay. I entered the building and went up the stairs in the corridor outside of my room was a very odorous damp smell and a continuous flickering light bulb outside my door. The room was basic. Shower poor and the supplied shower gel was suspiciously overly watery. I attempted several times to return to reception but it was never manned. There were guests stood with their luggage waiting to check in. I could not express my concerns about the lack of security. The hotel had many workmen’s vans in the car park that disappeared during working hours leading me to believe that the hotel was used as ‘digs’ for workmen and I would say that is exactly the image it portrayed. I chose it as it was equidistant from the places I needed to visit. And because premier inn is (in my experience) a good and reliable brand. I would say I have been misled and won’t be returning to the brand in future.

This morning I came and had breakfast at Brewers Fayre at Goffs Park. I was greeted with a good morning and a lovely smile from the waitress ( Kristel). She was very helpful and came around often to check was everything good. Plus the manager Tom was also cheerful. The environment was welcoming and the food was amazing. I'll be back for sure.

Moved here in June last year this pub has become our local staff are great so friendly and kind Jamie reece and Amy have been so great with us and our kids food is great staff will go out of their way to make your experience very good we love them here they have become part of our family love them all.

We are not fans of stress and worry. So a hotel stay before we continue our journey was in order. We chose the Premier Inn, Crawley Town, Goffs Park for its proximity to the airport. We were greeted with a smile by Egle on reception, who swiftly booked us in and rectified my mistake of not booking the meal deal. She saved me from a telling off by “she who is to be obeyed”. We went to our room which was clean and tidy, which is one of the reasons we book Premier Inns, constantly a good standard. After relaxing for an hour we made our way the the restaurant, again greeted with a smile and upbeat attitude by Troy, who showed us to our table and dealt with our food and drinks order, all going smoothly so far. Kristal brought our food, again with a very bubbly and friendly approach, begging with Breaded Garlic Mushrooms (very tasty), Thai green vegetable curry and smothered platter, (delicious, will definitely have this again) and black Forrest crownie (which was quickly cleared from the plate by her in charge). A couple of ciders and glasses of wine, completed the experience. Breakfast is all booked in the morning, but I have no doubts, this will continue to satisfy our needs fully. I will definitely stay and eat here again, thank you all at Goffs Park, for making our stay so pleasant.