"Derby is Derby! The room is small but clean and comfortable. Great shower. Manager was amazing. As it is a very limited restaurant, mostly takeaway for the locals, he cooked us a roast dinner to help feel at home."

"Όχι άσχημα."

"Είναι πολύ συνιστώμενο μέρος για να κατασκηνώσουμε, αλλά η παρουσίαση στην Trip.com δεν είναι αρκετά λεπτομερής. Οι αξιωματικοί έχουν περισσότερες πληροφορίες στο διαδίκτυο. Στην πραγματικότητα, χωρίζονται σε δύο περιοχές, ένα μέρος από το μπροστινό μέρος και ένα εστιατόριο, και ένα μέρος από τα σκηνά του safari, δύο χιλιόμετρα από το μπροστινό μέρος, και χρειάζεται ένα τροχόσπιτο για να περάσει."

"Stayed here a couple of months ago. Worst hotel experience of my life. My partner was trying to sleep and started complaining of itching. We got up and discovered bed bugs in the mattres. We went and told the manager who came to the room along with a few other people she was drinking with. They all dented there were bed bugs despite the obvious evidence. All 3 of the people in the room were rude and condescending, my partner was asked to remove his shirt to prove he had been bitten then in the worst display of customer service ive ever experienced he was asked if he had scabies! We were offered a new room but unfortunately that one also had bed begs, so we left and slept in our car. We phoned the next day to be told there were no bed bugs and were denied a refund after requesting one. I reported this to the council who did an inspection and who informed me later there were actually bed bugs. I contacted the hotel again only to be told again that there were no bed bugs or any evidence of them, despite the council inspection and been told myself by them there were bed bugs and the photos I took of the evidence. No apology for the way we were treated, apparentl it was their broken english, not the clearly spoken and understood rude and insulting way we were treatedI. I was offered a refund if I rung the venue back and speak the the manager, the one who asked my partner to take of his shift and if he had scabies. I chose not to have any more contact at this point. Pity the higher up manager couldn't apologise for his rude staff, admit the bed bugs or provide a refund himself withoute having to speak again to the man, who apparently wasn't rude."