Positives - The staff were very friendly and helpful! The location was very convenient to the Shaw Convention Centre. The valet parking was quick and easy. We asked for more cups in our room and they were brought up promptly. They kept our luggage in the back room as our conference was longer than our stay allowed us to stay in our hotel room - thanks.
Negatives - The comforter had blood on it. The temperature in our room wouldn't work properly, as it was too hot. A maintenance man tried to fix it but to no avail. We were offered a different room but were already in our pajamas. Our toilet was clogged when we first got to our room. When a maintenance person was called, they came quickly and got it unclogged.
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