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"Booked again, hoping for better service, but was disappointed. The front desk agent, Mainuddin, left me on hold for over 30 minutes when I simply asked about early check-in ; only to be told no. The funny thing is he forgot I was even on hold. I hope management takes time to train their staff. He was also the one who assisted me during my last stay, which was just as bad. No breakfast is provided, but Cora is nearby. I’ll be booking elsewhere next time, where I won’t be demeaned or have my time wasted. I also reminded the front desk multiple times that I needed a fridge and microwave in my room."

"It's clean and has a lot of space. It's enough to open all the suitcases. The only downside was that the shower gel was empty when we checked in. Since it was late at night, no one from customer service answered the phone. In addition, the sound insulation is not perfect but it is acceptable. You may need to wear earplugs to sleep."

"Very good location. Easy to get around. Nice view, friendly staff. Too close to the elevator, a little noisy. And the bed sheets are old and not very comfortable"

"Clean and tidy room The breakfast was very simple, just eggs, potato chips and bread, and there was not much space. I was a little disappointed and had to eat out again. The hair dryer stops after 2 minutes and I can’t continue blowing. The only advantage is that it is very close to West Edmonton Mall."

"The hotel is located in the heart of the city, built on the hills, with a wide view and affordable price! The picture below is the scenery outside the window. There is no luggage service in the hotel. There are no slippers and toiletries in the room. This is a feature of imperialism. The first floor is the Simbak coffee, very convenient"

"Average stay, had paper thin walls (could hear neighbours flushing their toilets) or people’s footsteps upstairs. Also, the pillows considering it’s a hotel were disappointing. But the room was big and clean, breakfast is standard and it had a pool, fairly large hot tub. Furniture, decor and carpet looked dated."

"An amazing stay at this hotel!! It met our needs completely. We came in for a 2 day conference from Vancouver, BC & couldn’t have been happier with choosing the Best Western Cedar Place Hotel for our stay. The location was great. The staff were exceptional, humble, kind & receptive to our many requests that came up circumstantially. I haven’t experienced this level of client service in the hospitality industry for a very long time. Every single staff member we came across over the phone & in person was exceptional & overall our stay was an amazing experience! Thankyou again."

"We booked the Argyll because of its proximity to the Saville center. We were attending a Curling camp that started early in the mornings. It was an eight minute drive to get there. The beds were awesome and comfortable, but the rooms were older and beaten up a little bit. The stay probably would’ve been fine except there was a rave at the bar attached to the mall that was half outside and it went until about 10:30 PM. It was super loud in the rooms. We also had a next-door neighbour that started his parties at one or two in the morning. Even after complaining the first night, they still left him in the room next to us for the next night. I got very little sleep for two nights in a row. The breakfast wasn’t much but fine anyway. There’s lots of free parking. And a few restaurants in the strip mall that the hotel is attached to. Some interesting clientele around, but it wasn’t scary or anything. Just not a good hotel for kids to be at or if you need to be up early in the morning. "

"Very good hotel, the rooms are quite big and the price is reasonable. Just gave our room next to the elevator and there was noise. There is a free breakfast, but note that the week starts at 7:30. We want a plane and can only eat at the airport. There is free parking, but the location is tight. You can only go to the public parking lot next door."

"Roy was super helpful when we checked in. Thank you for going the extra mile for us. We loved our room. We would recommend this hotel and friendly service of Roy to everyone visiting Edmonton."