Επισκέπτης Χρήστης
7 Ιούνιος 2023
ER visit during our stay at Club In Eilat! Our 14 year old daughter was sitting and taking photos when she was attacked by one of many wild cats (she was not petting any cat) on hotel property and her hand was scratched and blooding near the main artery of her hand. Hotel security and management advised us to take her to ER since cat scratch disease is common in Israel. Tried working with hotel management to pay for medical expense (about $200 for ER visit and 7 days of antibiotics and cream) but the management kept delaying respond and told us NO a day after we checked out. My daughter has not been comfortable and she has been taking antibiotics since her ER visit, total 7 days. It really impacted her for beach/ocean activities and hiking activities that we planned for our vacation, because the antibiotics made her more sensitive to the sun and makes her stomach in pain each time after taking the antibiotics. The resort is not doing the right thing to my daughter’s injury giving how many wild cats there are and they are everywhere, in the lobby, breakfast area, pool benches, trash cans, and resort ground. In addition, the room is not maintained well, dirty, moldy with holes, sheets are stained and torn, we told the housekeeping about the filthy air return filter but maintenance team never showed up and causing allergy for my daughter and my husband, my husband end up trying to clean the filter himself, but they end up taking allergy medicine for the rest of stay. See screenshots below. Do not recommend this place at all!
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