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"We were freezing in our room air come did not work properly and only received a bed sheet on our bed!! Breakfast and coffee was the worst I had in years big shame for Italy!!! Would not recommend paying for it"

"Hotel in a classic style. A nice bonus to the room in the form of a free visit to the spa. Conveniently located near the railway station. The bed and bedding are class. There is a Russian-speaking manager. The cuisine in the restaurant is at a good level"

"It's right across from the train station, making it incredibly convenient! The location is absolutely fantastic. The room itself is quite spacious, and the bathroom is also very roomy. They even have a charmingly retro, old-fashioned elevator. However, the amenities are very basic; you'll need to bring your own toothbrush, tissues, and slippers. It's perfectly fine for a short stay, like a couple of nights, if you're just passing through. The staff service is pretty good. I frequently asked them for water refills, which saved me a fair bit on buying bottled water, haha."

"I can't rate this hotel specifically, as I was accommodated at the neighboring Grand Hotel Savoia, but since they're part of the same chain, I think I can leave a comment. I liked the Savoia overall: beautiful interiors with a hint of luxury, sumptuous breakfasts on the terrace with a wide selection of dishes, and the restaurant has live music in the mornings and evenings—a pianist plays, very beautiful! 😍 Daily cleaning, towels changed, and bottled water replenished daily. The location is convenient if you're traveling by train, as Genova Piazza Principe station is three minutes from the hotel (easy access to Milan, La Spezia, Santa Margherita Ligure, and nearby towns and suburbs). The only thing that really upset me was that I stayed at this hotel for my birthday, but there wasn't even a card. After all, it's normal for a high-end hotel to be attentive to guests, especially if they have important events or special occasions."

"It is a very clean and very new hotel , it is not a hotel, but all the environment is very clean,  character ratio is high, the staff does not understand English, but can also communicate , the boss is very good, and there is a capsule coffee machine , the traffic is very close to the station, it is recommended"

"The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros."

"This is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged. Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area. Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided. Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go. Overall, it is the best hotel i had stayed so far."

"Very friendly reception staff. They speak French, which is very convenient. The breakfast buffet has a lot of choices. The service is efficient and clean. The only downside is that the sheets aren't changed every day... there's just a room cleaning without changing the sheets. Good stay. Close to the city. I recommend it."

"We had an absolutely wonderful stay! The location is fantastic for exploring the city, and everything was spotlessly clean. The staff were lovely, and our room was beautifully furnished, with even the bathroom lighting being just perfect 😀. The late check-out was incredibly convenient (what a relief!). Next time I'm in Genoa, I will only stay with you! Thank you."

"Arrived with my handicap husband to the hotel. The door man just looks at me taking all off from the car. I bring the cart to take the luggGe and bring it inside - still he looks at me - no help what so ever even when the reception saw me -  still no help  The room in a very low maintenance- sticky floor and poor bath  The parking at the hotel cost 20 euros per day  We’ve just wanted to leave as soon … so from me not recommendation - mostly because of their attitude !"