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"Since I arrived in Guam on an early morning flight, I requested an early check-in in advance, but it was denied. Upon arrival, I walked to the hotel, dropped off my luggage, and waited in the lobby. There were no luggage tags or anything; my bags were simply placed behind the staff, and I had to identify my belongings at check-in. The lobby was spacious and had restrooms, a convenience store, a gym, a pool, and desks and sofas with charging ports. (Since checkout is at 12 PM, it seems you can't access your room until check-in at 3 PM.) After checking in, there were two elevators, but one wasn't working. The operational elevator had a wide gap, so I think parents with small children should be careful of their footing. (It was a bit of a nerve-wracking elevator.) We were given two key cards, but one didn't work. A minor drawback was the shower room and toilet lacking a dividing wall, causing water to splash towards the toilet. I wished for even a simple curtain, perhaps one that could be extended with a tension rod. The mirror in the shower room seemed quite modern, with a defogging button, which was convenient for applying makeup after a shower. The water pressure, well, I don't think anything can beat Japanese water pressure, so I guess it's normal for overseas hotels. The temperature control tended to get hot quickly, but it was relatively easy to adjust. The bed was soft and a bit saggy. Bed making was by request, and typically only involved towel changes."

"I enjoyed my stay. I had everything I needed. The mini bar items were complimentary. The water pressure in the shower was strong. The view was amazing and the best part! I had a high floor. The beach was right in front. Service was amazing too. Just a few things to be mindful of, the blinds were slow to open but reasonably quick to close. The balcony door is heavy to push open. The balcony glass could be a bit cleaner. The floor outside the shower gets wet. Walls were a little thin and there needs to be more hooks for the towels to hang. In saying that though, if I return to Guam, I would still stay at this hotel. I hope the hotel can improve on those things mentioned. Definitely worth the visit."

"The room was very clean and had 3 beds, perfect for traveling with older children. It's also super convenient for getting around, with bus stops right outside the hotel. The hotel's Japanese restaurant is fantastic too. Highly recommend staying here."

"The hotel's location is one of the best on the island, surrounded by many restaurants and branded stores. The room was spacious and bright, with complete facilities and all toiletries provided, including a bidet. However, there were some small black flies, and the remote control for the sun shade needed repairing to work properly. Other than that, everything else was good. Breakfast was plentiful with a good variety of Korean side dishes, probably because there are many Korean guests."

"The newest hotel in Guam area as far as I’ve known! Guess it is nikko hotel franchise (they kinda got linked toghether like they are located right next to each other) so as you can expect their Japanese originated service and cleanness was on point! Breakfast was delish (not that many kinds tbh but quite satisfiable)"

"The hotel was lovely! The customer service was kind and helpful! Despite a minor mishap relating to attention to detail, customer service was able to help resolve the issue quickly and effectively. The pool was honestly the top peak to it all! The views were AMAZING! I went down to the beach and therocks are SHARP and there are sea urchins a distance out so be careful but nonetheless an AMAZING experience and I can’t wait to come back💛"

"The location was perfect for a solo traveller. A close walk to the beach, many restaurants, & a shuttle bus that stops at different shopping malls & other hotels. The room was clean, but the bathroom could have been cleaner. The sink and hand rails are stainless steel, but were full of limescale. Nothing was shiny or polished. I was there for a week & only received housekeeping once. I noticed other guests asking the receptionists to get someone to clean their rooms. The reception staff were friendly, however I asked a member of staff to book me a taxi & luckily I double checked because it wasn't booked. Overall it was a nice hotel, I would stay again because of to the location and spacious room. Also around the pool could use a jet wash the floor was filthy."

"The view from the hotel was great! We rented a car, so being on top of a hill wasn't an issue at all. We only walked to Tagada Park, but otherwise, we drove everywhere, so the location wasn't a problem 🚙. The parking lot was spacious, covered, and free, which was a big help. I recommend bringing your own shampoo and body wash as theirs don't lather very well. There was no hand soap, so I used body wash, but it would be useful to have some with you. I assumed the clothes dryer was free because it didn't have a 'paid' sign, but laundry and drying each cost $6."

"Hotel facilities were great and very well kept! Pool was clean and access to private area of the beach was a huge perk. Rooms were big and clean. Would recommend"

"The location was good, as it was near a beach and quite a few restaurants and shops. The service was good, as most of the staff were polite and responded quickly to requests. I did not like the open-style shower, however, as water went everywhere in the bathroom. Plus, there was no working fan in the bathroom either. The biggest problem though was that most of the time there was no hot water in the bathroom at all, making for some very cold showers! At least the room was big and relatively inexpensive."