Επισκέπτης Χρήστης
4 Ιανουάριος 2024
Bo Yin Hotel (Li River Secluded Hotel)
Our visit to Guilin was to spend time with my wife’s large family and we twice stayed at the Li River Secluded hotel, for a total of 7 nights. Our expectations of a hotel experience are high, so we avoid using American chain hotels when possible. The Li River Secluded hotel more than met those expectations by combining exceptional customer service with a laid back, but luxurious guest experience. On arrival, we were offered a room upgrade. The upgrade accommodation was located on the ground floor, so this did not appeal to us until we were shown the room … the suite was spacious and tastefully furnished with a Zen motif that included a ceremonial tea table. Both my wife and I practice daily yoga, so the ample floor space immediately appealed to us. A room-width picture window featured a view of the Li River Lake and its pair of pagodas. Remote-controlled drapes and shears sound-proofed and eliminated light from the room when closed.
A buffet daily breakfast on the 8th (top) floor was included and featured a good selection of both Chinese and Western options. We had family commitments that prevented us from eating dinner at the restaurant, but my wife hosted an afternoon tea session in the restaurant for some of her friends and the tea and pastries were excellent. In addition, fresh fruit was placed in the room every day, and the room refrigerator was refreshed daily with water, sodas, and snacks.
The hotel was generally maintained in pristine condition and effected the highest standards of cleanliness. This applied to all the facilities apart from a small exercise room on the 5th floor. This consisted of a set of barbells (no bench), a fixed weight station (functional), and 2 treadmills, neither of which functioned properly … that said, I did use the weight station and the patio outside of the exercise room for yoga on a couple warmer days. There was also a guest laundry on the 5th floor which my wife used on one occasion.
The customer service attitude in Chinese hotels is generally an improvement on what we are accustomed to in North America, but at the Bo Yin Hotel it’s exceptional. This means that English language speakers (I’m Canadian and my wife is Chinese by birth) would experience no problem in addressing any of the front desk, maid, or restaurant personnel. For those who prefer to order take-out food, a robotic delivery service is used, a feature that tends to fascinate any child you might be traveling with.
Sean Bennett
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