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"The hotel was cozy and close to happo-one resort, the happo bus station, and a few ski/snowboard equipment rentals. I stayed in a traditional tatami room - I enjoy sleeping on the mats with just a comforter but there were mattresses available in the closet for those who prefer it. The best part of my stay was the customer service. I had to drop some luggage off before check-in to hit the slopes, and when I returned, not only was my room ready for me, my luggage was taken up as well. In the evening another staff member enthusiastically help me set up the ironing machine as I needed to quickly steam a shirt, and provided recommendations on places to eat. Highly recommend a stay at great value"

"This is my second time staying here, and I'm still very satisfied! The shuttle and ski equipment services were especially good. The shuttle bus was quite convenient. Everything was great overall. The only minor issue was that housekeeping forgot to leave bath towels that day. Breakfast was, as always, consistent with not much variety in the dishes."

"We had an amazing 2N stay at Ringo Lodge! Room was ok size for 3 pax, service was great and breakfast was basic but decent. The place is well kept and easy to get to with a car. The only thing we needed to get used to was the shared toilet/shower arrangement. The shower was spacious and had an open air bath which was really nice, especially after a long day! There is only 1 toilet for each gender, toilet does not have a heater, so can be quite cold in Winter months."

"Hotel La Vigne Hakuba was a wonderful place to stay. The hotel has a beautiful minimalist design and feels clean, cozy, and very welcoming. Both the lobby and rooms were pleasantly scented, creating a relaxing atmosphere. The concierge team was extremely helpful and the overall service throughout the stay was excellent. The room was spacious, very clean, and thoughtfully designed with a very functional layout. The bedding was also very comfortable. The hotel also provides excellent facilities for skiers, including a dedicated storage and locker room for ski equipment, as well as a separate shower room where guests can freshen up and change after skiing on the day of check-out. Overall, a fantastic stay at Hotel La Vigne Hakuba — highly recommended."

"The best part about this hotel was definitely the breakfast – they had everything from Japanese to Western options. I especially loved the soba noodles and the fried eggs. The coffee was good too, and they offered various egg rolls. The room itself was quite spacious; we had no trouble fitting our two large suitcases. However, the bathroom was a bit small, feeling somewhat disproportionate to the rest of the room. The other hotel facilities were pretty basic; there wasn't much to attract us beyond just needing a place to sleep for the night. Because of this, paying over 3100+ per night (including breakfast) felt a bit expensive."

"The hotel service was great, and the hot springs were fantastic – loved the milk too! The East Wing is more convenient for accessing the public hot springs. However, I have to complain about the restaurant. There was a typo on the menu (appetizer listed as '24mouth' instead of '24month'), and when I kindly pointed it out, they acted as if I was deliberately looking for trouble. The shrimp on the second day wasn't fresh, and the chef wasn't very friendly when they brought out a replacement dish. This restaurant seriously dragged down my overall hotel experience. The poor service in the restaurant alone cost them two points."

"The location is very convenient close to Hakuba station and Hakuba Bus terminal. The place is clean and comfortable to stay and I highly recommend. The Host is truly kind, friendly, and could communicate in English. I'm very grateful to be here in Hakuba 🙂"

"We love Hakuba so much even in green season. Looking forward to visit Hakuba in winter and green season again! The receptionist is friendly. Check-in and check-out were fast and hassle free.Room is big. We stay a night only here. But looking forward to go back to Hakuba in green season and winter. At least must spend 3 nights there! Driving is recommended to explore Hakuba."

"What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!"