Haven Inn

"no heater cry"

Globalstay. Waterfront 5Br Townhouse. Private Hot Tub, Gym, Sauna

Signature Stay Inn & Suites - Downtown Hamilton

"I booked online choosing a queen accessible room since I am travelling with an injured veteran. Stairs are difficult for him. We found out that our room was on the second floor. No elevators. He made it up but not easily. I had to drag our suit case and a bag up each step for two flights. Then we get into our room and it’s not an accessible room. I talked to the front desk who while I was making my concerns cut me off repeatedly. Nothing could be done. I decided to shower to find out we didn’t have a washcloth, bath mat, hand towels, & 2 medium sized towels. So my husband decided a cup of coffee would be nice. Although there is a coffee machine. There wasn’t any coffee/tea nor cups. I complained again and same thing happened he just cut me off stating they were doing renovations. Which there wasn’t any signs of that whatsoever. As for coffee I could go down the street to the coffee shop. Feeling dismissed I decided we could watch some tv: the channel changer didn’t work. You could turn it on from the tv itself but not control it. The phone has missing buttons and dirty. At least the bed was cleaned and we did perform the bed bug test. Nothing showed thank goodness! Never come to this hotel!! No recommendation from me!"

Modern Suite Near Hamilton Airport