Ξενοδοχεία σε Hayfield

The following is the copy of an email sent a week ago to Britannia hotels main email address. To date, I have received no response but neither did I expect one. - I'd like to tell you of our experience of staying at the Palace Hotel, Buxton. 13th and 14th September, 2022. On arrival at the hotel one cannot fail to be impressed by this fine old building with fitting décor in the entrance lobby and communal area. Unfortunately, this is where the impressiveness ends. Check in – 3 or 4 stations at the reception desk, only 1 manned. Thankfully we were 2nd in line and on glancing behind us when it was our turn saw about 30 people behind us queuing out of the glass doors and back to the revolving door. No welcome from the receptionist and I was quite surprised that when I asked about using my card for charges to our room for wine etc. was told that you pay as you go. Not quite what you would expect from a 4 star hotel. Booked a table for dinner – we were booking in at 4 pm but the earliest option for a table was 8.30 pm. Our Room – we had booked an executive twin room and whilst the room was spacious it lacked character and was in fact quite sp**** . We understood that there was no room service but assumed this would be for change of towels, little did we know that there would be no emptying of bin or replenishment of tea/coffee/milk and sugar. No guest information folder in the room, which we would expect to find. Dining – dinner. 4 staff ( I won't give them the title of waiter/waitress/hostess as it would be doing a disservice to those who do this role properly) at the desk at the front of the restaurant and given a menu and taken to a table. We were given to understand that meals were buffet style but the comment from the staff member who had taken us to our table who told us it was self service we found her description was more realistic. In actual fact for the help that was given throughout our stay you might as well have trays situated at the front because the service is more akin to a poorly run motorway service station. That again is giving a disservice as there is a far better selection of food on offer there. We asked for wine menu and were told it was in the menu folder, it wasn't. The staff member said she'd get one, took the menu away and neither were seen again. We opted for soup which we had to help ourselves to from an electric soup tureen, after we asked what it was. After one mouthful, found it was lukewarm so took it back to another staff member who took the soup bowls from me saying she'd tell chef. Well, that helped a lot didn't it as neither of these were seen again either! We had to have the pate or salad as these were the only other things on offer as a starter. Back up to the hot cupboards for our main course – on offer, 1 choice of roast - turkey, fish in sauce which looked as though that had been there for the whole of the service time and a sweet potato curry. The only vegetables on offer were roast po

With a stay at The George Hotel in High Peak, you'll be in a national park, within a 15-minute drive of Peak District National Park and Torr Vale Mill. This hotel is 2.3 mi (3.7 km) from Kinder Scout and 2.8 mi (4.5 km) from Church Lane.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 9 guestrooms. Complimentary wireless internet access is available to keep you connected. Housekeeping is provided daily, and irons/ironing boards can be requested.

We stayed here on our way back from Scotland. The room was comfortable and old fashioned but in a nice way as it set the scene for the area. We had an amazing view of the hills from our room window which was nice just to sit and look out at. Breakfast was good and plenty of it. The host was very friendly and helpful. Only downside was we were in a room near the road and it was karaoke night. We heard Angels by Robbie Williams numerous times and the people who were outside in the little patio area were not very quiet. Would recommend but try and get a room on the other side. Hopefully it is quieter.

We stayed here 1 night after flying into Manchester airport late. The GPS took us to the hotel, but we could not find out how to get into the hotel. So frustrating. There is a taxi rank outside which serves the railway station opposite, and the hotel. No where to pull up and offload luggage. No hotel parking either. At 11:00 pm, after an international flight, this was the last thing we needed. Finally, we learned we had to park in the multi-story parking lot, and drag our luggage across to the hotel. Once we were in the hotel, we were greeted by friendly staff. Our room was lovely, and bed comfortable. Breakfast was good. I have food sensitivity issues, and the manager at breakfast was very helpful in guiding me as to what I could and couldn't eat. Food was good. Nice experience despite initial confusion.

I didn't book the old hall, but this one is really good. The cleanliness and comfort of the room is my most important. The decoration is red classical style. There is a wedding atmosphere under the floor.

Stayed with the kids on a trip to Manchester, room was spotless, met a lovely housekeeper called Maria very happy and friendly and couldn’t help enough when we was asking where is good to take kids in Manchester, breakfast was basic but warm keep up the good work maria we will be back

Friendly service and staff would recommend this place to everyone

We were recommended this hotel by family and friends who live in the area. Great choice.Stayed two nights.Attended 85th birthday lunch catering for 16 people on the Sunday. Superb food and service. Breakfasts excellent.Customer service first class.Staff have the right attitude and just cannot do enough for you. Rooms clean and comfortable..Large accessible free car park. Lauren one of the receptionists very helpful both upon arrival and departure. Would we return, well that's a simple question to answer, Definitely. Superb value for money.

Perfect for our needs. Chose to stay as we were going to see Man City play at the Etihad for my husband’s 40th birthday with our two children. From start to finish the service was fantastic. I got a call a few days before to ask if there was anything I need before our stay, when we arrived they’d left a little card and gift for my husband, which was such a lovely and much appreciated gesture. Room was spacious & clean, they put an extra z-bed in for my son too & my older daughter had her own side with a door so she was delighted with that! Check-in was really smooth and welcoming. Sorry didn’t take a name but a male staff member helped with directions to the Etihad and it was spot on. Swim and dinner in the bar after, which was just what we needed after a long day. Breakfast was delicious, fresh & hassle free. Lovely relaxing morning in the pool then Starbucks to send us on our way, spoke to Beth too on the way out and she was lovely, credit to your hotel. Really couldn’t fault anything. Thank you for having us

Nestled amid splendid wooded gardens and rolling countryside this Peak District country house hotel offers luxurious accommodation combining period decor with superior services and amenities. Each of the 59 uniquely decorated rooms has historic features like rich oak as well as modern amenities like flat-screen televisions and free Wi-Fi. Some rooms also feature special four-poster and canopy beds. Elsewhere the award-winning Ridge Restaurant serves scrumptious meals prepared with local produce from the daily market menu. The bar serves up a full selection of wines and beers along with a variety of classic and signature cocktails. A Classic British Hotel / CB. Stay inspired.