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"Washing machine available, everything you would expect from a budget friendly capsule hotel, good location, only some of the mattresses in the rooms which were not updated yet would use an exchange since especially towards the middle they aren’t so thick (compared to the sides)."

"The room is really tiny. No space to put luggage. After open luggage cannot walk. Breakfast is so miserable limited quantities people have to startquwuing before it start else nothing left to eat. Dining area so small not enough seats. People have to pack to eat in room. Good thing is we can pack and bring out. To make things worsen is there is 2 hotels of the same name..no. 1 and 2 so near each other. The day we arrived is raining heavily and we ended up at the hotel no. 1"

"We got to the hotel around 10:30am after checking out of the hotel on the Riverside. It was raining so we wanted to stay indoors so the hotel staff helped to take the luggage so that we could get our lunch outside. After finishing our lunch, we still had a lot of time left before the check-in time but since it was raining, we just stayed inside the lobby using wifi. We got the room on the 5th floor even when we requested to get the high floor since the hotel was fully booked. We were so tired when we got inside the room so we freshened up but the noise from upstairs was pretty bad. We didn't mind the noise at first but it kept on continuing throughout the night. I woke up around 2am because of the loud noise, thumping sound like someone walking but who would do that at that time. It also happened early in the morning. We had another 4 night booking at the same hotel."

"Pros: It's relatively close to Hiroshima Station, about a 12-minute walk, so the location is quite convenient. Breakfast: To my surprise, it was Matsuya… pretty average. Cons: For a hotel in Japan, not having an air purifier means there's an excessive amount of dust. After sleeping for just one night, I accumulated a lot of phlegm in my throat. The step into the bathroom is incredibly high, almost comically so, probably around 20 centimeters. I found it quite dangerous. The front desk is on the second floor, but you have to take an elevator to get there, and also to come back down. I think this is very inconvenient during peak hours and also poses a fire safety hazard. Overall, I don't recommend this Koko hotel…"

"This is a great hostel. The staff are super friendly and helpful. They speak good English and there are many other solo travelers that come here. I met some great people. There's a kitchen too that's well equipped. The bedrooms are also very spacious and comfy. My only downside is being woken up at 10am everyday as the staff come in to clean the rooms from guests that have checked out."

"I stayed for the first time this time. The room was ”smoking allowed”, but when I contacted him in advance that he would not smoke, it was properly deodorized. The location is close to Hiroshima Station and there are many restaurants, so there is no problem. There were two elevators, and I was never crowded when I went out and had to wait. I would like to stay again next time."

"The hotel is quite convenient from the station. You just follow the underground passage, take the escalator on your left, cross the river, and you're there. I took the staff's advice and quickly went to Miyajima, which helped me avoid the heavy rain the next day. Dining options in the area are also very convenient."

"The hotel is about a 15-minute walk from Hiroshima's busiest pedestrian street, making shopping and dining very convenient. Although the breakfast restaurant isn't particularly spacious, the variety of dishes is excellent and they taste delicious. This hotel offers great value for money."

"I had a great stay at this hostel! The rooms were clean and comfortable, the location was perfect It felt relaxed from the moment I arrived. I would definitely stay here again and highly recommend it to other travelers!"

"Great location, 5 mins walk (flat surface) from Hiroshima Station, convenient store exactly next to the hotel. Great service from front desk staffs, proactively assisting guests during check in. Self-service luggage storage available, just simply lock it with the IC card (Transportation card). However, it’s quite full during check out time, consider to use the paid lockers (¥500-1200) at Hiroshima Station if needed (next to the station taxi stand, ＜5 mins walk from the hotel) Spacious rooms, with individual air conditioning/ heater, and humidifier. The room is neat and clean, no weird smells, there’s a window as well. Amenities are provided, located next to the front desk. Overall great experience with Sotetsu Hotel, definitely worth the price."