The Noble Swan Wood Park Hotel

Friendly staff, perfect location. Just the hotel is quite old. And the aircon is a bit noisy.

We chose this place because of its location and the pictures of the room looked okay. When we arrived, we were shocked by how dirty the room, windows, bed sheets, and the floor. All are so dusty. When I checked in and asked for the second card of the room, the guys at the receptionist said there was no second card. I asked why, and he half-shouted and answered me "No WHY!". The next day, we asked the receptionist (a female one, around 20s) to clean the room. When we were back, on the way to go up to the room, the receptionist said our room was ready. We assumed it meant it was already cleaned. Then we opened the room wasn't cleaned AT ALL, everything was still the same like we left and only there was a new set of towels on the bed. That's it. (We laughed because it's so ridiculous...***.) Also, the air-conditioning was leaking like real shower. Then we decided to leave after the second night even though we booked it for three nights. When we checked out, an older lady was sitting in the "lobby" area and just nodded asking us to put the key on the desk. Didn't even ask us anything or wanna check the room........I guess because they don't care about service. Well, there's NO SERVICE at all. Be careful and stay away from this place if you want your money's worth. Worst experience in my traveling history.

This hotel is a gem! Impeccably clean room, especially the toilet! The staff is friendly and goes the extra mile to make you feel at home. I had a refreshing stay; would come back for sure! ❤️

非常差的一家店。主要是老闆人品堪憂。 酒店屬於自建房。樓下摩託車一過，窗户震得嗡嗡響（第3張圖床後面就是外牆窗）晚上18點多入住，入住時老闆説給我升級了房間，對其表示感謝。放了東西就出去吃飯，吃完晚飯回來，被老闆叫住，説房間升級僅限今天，明天要再搬回小房間。心裏覺得這老闆挺逗，明明是今天房間沒了，還虛偽的説給我升級，結果明天這間定出去了，又要給我降回去。你早告訴我，我都不用你升級，誰願意搬來搬去的。雖心裏不爽，但是還是沒跟他多説什麼。進入房間後，發現空調是壞的，不製冷，聯繫老闆多次，説等10分鐘就好，幾個10分鐘過去了，也沒好。在這期間，在房間發現了壁虎。於是，跟老闆溝通取消訂單，因為是定了2天。考慮今天已經21點了，願意承擔一天房費。結果，老闆竟然死活不同意，哈哈，也是開了眼。你愛同意不同意吧，收拾東西打車走人，錢送你了，祝你生意興隆唄！ 其實，真的沒必要住第一郡，另外，還是儘量遠離民宿。 最後表揚攜程售後，在國外遇到問題，不要跟人起沖突，攜程可以協調的很好。

Althought it's situated on a busy street, this hotel offered all the comfort I needed. Highly recommended :)

Excellent experience as a solo traveler. The hotel staff were incredibly attentive and made me feel safe and comfortable throughout my stay. The room was clean and well-maintained, and the location was convenient for exploring the area. Would highly recommend for any solo female travelers looking for a welcoming and secure accommodation option.

挺好的酒店 前台英語不錯

가격대비 위치는 나쁘지 않았으나 방문이 안 잠겼네요

The hotel very nearby Pham Ngu Lao there is destination for Hangout street, In my oppinoion the pricing so high that you got back service from the hotel, Nice hotel but abit expensive price than we got service comfortable stay.