nunululu
10 Ιούνιος 2024
I had a wonderful experience at this hotel located in Tsim Sha Tsui on Austin Road. The proximity to the Jordan MTR station, just an 8-minute walk away, made it convenient for exploring the area and accessing public transportation. The hotel is surrounded by malls and popular food spots like Australia Dairy Co., offering a variety of dining options.
During my stay, I booked the signature greenery room, which was spacious enough to accommodate our 2 large luggages. The room had a cozy ambiance with tasteful interior decor, and a highlight was the Marshall speaker that my music-loving boyfriend enjoyed using daily. The room was impeccably clean, and we appreciated the complimentary drinks provided each day.
Although we encountered a minor inconvenience with a toilet issue that required us to move to another room, the staff handled the situation with professionalism and generosity. They apologized for the inconvenience and even offered complimentary croissants and coffee for the remaining days of our stay.
One aspect that stood out to me was the exceptional friendliness of the staff. While I didn't catch her name, there was a staff member who always greeted us warmly and went above and beyond to assist us. On our last day, she even helped us book a taxi, escorted us to the vehicle, and graciously assisted with our belongings. Her kindness and attentiveness truly enhanced our overall experience.
I highly recommend this hotel to anyone looking for a comfortable and welcoming stay in Tsim Sha Tsui. The combination of excellent service, clean accommodations, and convenient location made it an enjoyable visit.
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