Ξενοδοχεία Hot Springs σε Achi

"I made a reservation for two adults and two children (ages 11 and 4), but the food and amenities were prepared for four adults. The app also listed the food as four adults, so I assumed the children would receive the adult menu. (The app doesn't allow you to select the children's menu, and even if you could, you wouldn't. However, I preferred the children's amenities.) However, upon checking in, the front desk clerk told me, ”We've accepted your reservation for four adults, so we can't make any changes at this point. If you don't believe me, please take a look at this order statement.” I was annoyed. When the children didn't eat much during the meal, the clerk remarked, ”They haven't eaten anything at all,” as if to blame me for my ordering mistake. I thought the food would be robatayaki, but that wasn't the case. The worst part was when, upon checkout, they went to the trouble of changing the bill to ”two adults and two children,” which sounded like an insult, even though the children's rate wasn't actually applicable. I was really annoyed, and insisted that the app listed two adults and two children, even including the children's ages, when I made the reservation, but they said, ”We haven't received any such order from the travel agency,” showing no sign of considering the customer's perspective. I think it's only natural for a hotel to check how their accommodation is presented on the app, but it was just extremely unpleasant. Afterwards, I received a call, and I'm not sure if it was an apology or not, saying that they had checked with the travel agency, but I wasn't sure what they had checked, and it seemed like they just wanted to put the blame on the travel agency. When I checked out, I told them they should have checked the app, but they said they hadn't looked at it, showing no sympathy whatsoever for the customer. They seemed to think they were always right."

"－ The staff took the initiative to help us put our luggage in the room, and the room was clean and tidy. Since the comet cluster was reported, the hotel was notified early. The dinner was arranged at five o'clock. The food was diversified and very satisfied. The breakfast was still very rich. It takes about 10 minutes to drive to see the starry sky. The hot spring is comfortable, － indoors and outdoors. There are two other family hot springs, which can be used by the people, and there is no extra charge. There are two ping-pong platforms for playing. The staff is very considerate and proactive, and will stay next time."

"The service was very good. We arrived half an hour late, and the hotel staff warmly entertained us for dinner. The food was also good. The staff also tried their best to explain the food in English, which was very considerate. The room is small and a bit old, and the location is near the market, which is very convenient."

"The location is very good, see the river. Near the morning market Walking path to see peach and cherry blossoms. In front of the accommodation Located on a high hill overlooking the whole view. There are many parking spaces, delicious food, good onsen. Good service, lovely staff Full score for people who like this kind of atmosphere. And still not far from the garden Hanamomo nosato peach blossoms like simplicity. Beautiful flowers, good location Traveling, we drove from Nagoya. It takes about two hours. A good day to see peach and cherry blossoms around 20-27 April. You will see these two flowers blooming together, and there are other yellow and purple flowers to admire."

"I would like to take a moment to express my sincere appreciation for the excellent service provided by one of your hotel staff members, Ito-san. During my stay in Hirugami No-Mori, Ito-San went above and beyond to ensure that our experience at your onsen/hotel was a memorable one. Despite the language barrier, Ito-san's attentive nature and willingness to go above and beyond to assist me in navigating the area made a significant difference in my stay. Her use of Google Translate to communicate with us was impressive and demonstrated her dedication to providing top-notch service. I was thoroughly impressed with her professionalism, positive attitude, and exceptional customer service skills, which were evident in every interaction I had with her. Her talent is remarkable, and I hope that your hotel will continue to support and develop her professionally. Please convey my heartfelt appreciation to Ito-san, and please recognize her outstanding work. She is a true asset to your onsen/hotel, and I look forward to visiting again in the future. Thank you for providing me with a memorable experience, and I wish you and your team continued success."

"We spent two nights here and everything was flawless! The service and amenities were top-notch, and every meal—from dinner to breakfast—was carefully curated and delicious. Truly one of the best luxury onsen hotels in all of Japan"

"The hotel has a parking lot. In addition, the hotel can go to the starry sky cable car event for the same day to cooperate with me. The dinner for the same day will be provided within 15 minutes. The staff is also very polite."

"This is a long-established hot spring hotel with a very comfortable outdoor hot spring and a cave hot spring. I stayed in a tatami room, which was generally okay. The package included one night's stay and two meals, but it didn't suit Chinese tastes."

"It was great to spend time, everything that was in the river was very enjoyable. But it was very, very difficult to get to. We from Nagoya wanted to take a bus, but the tickets for all the buses all ended in the morning. That's why I had to take a taxi. From Nagoya to the river the cost of a taxi 50,000 yen. It's very expensive. It's a pity there was no information anywhere that you need to buy bus tickets in advance."

"A quaint hot spring hotel, the room is big enough and clean, the hot spring pool is comfortable, but the hotel has no facilities, and the breakfast is average, there are no convenience stores and supermarkets nearby, I have no dinner at the hotel, breakfast is relatively simple semi-self-service form, just want to be in the room."