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"Such a cute little hotel right by Grindelwald train station! Only thing is that it is up a really steep hill, no joke to climb up while dragging your luggage. Rooms were very roomy and clean. They kindly upgraded one of our rooms to a bigger room, which was really generous. Breakfast was simple but satisfying and delicious. There were cows at the patch of grass next to the hotel, which amused us greatly. Would recommend."

"The room was small but clean. The hotel is right next to the train station exit, and there's a bus terminal directly in front. Just a short walk down the hill diagonally opposite the hotel leads to a hiking trail towards the scenic Grund station. The hotel provided a free bus ticket for one stop, and I took the 123 bus which offered the most beautiful views. The restaurant on the ground floor was very busy, and a thin elderly lady working there was very enthusiastic and nice. It was a bit noisy at night due to many people drinking and chatting downstairs. Sitting on the large terrace on the 5th floor in the evening, enjoying the mountain view, was very pleasant."

"Location is few minutes walk to the Grindelwald terminal, and have a nice view of the mountain. Breakfast buffet is great tho same set of food everyday, i stayed 4 nights so i ate same food during breakfast for 4 mornings... The dining area is cozy and big so no problem of space even it was full of guest. And you have the view of the river and mountain while eating.. Hot water and tea is available all day which is good. The room is clean and daily housekeeping of the room, toilet and shower is great too. Staff are friendly. During my stay this was the cheapest i got. I read that the swiss policy is to pay 4.2chf per night for the tax, but the hotel asked 5.2chf from me. It was a great stay tho."

"The Sunstar Hotel Grindelwald, directly facing the snow-capped mountains, is especially beautiful on a sunny day. Sitting on the balcony eating instant noodles was such a treat! The only downside is the lack of air conditioning; even the fan felt hot. However, there's a significant temperature difference between morning and evening. In the morning, wearing a short-sleeved shirt on the balcony felt cold (around 10 degrees Celsius), but it was hot at night. The breakfast was very rich, and the views were absolutely stunning. The mini-fridge was restocked daily with complimentary drinks, beer, and water. A special thank you to the hotel shuttle driver who picked us up from the train station during a heavy downpour and brought us back to the hotel. Upholding integrity first, this was a very satisfying experience."

"The views are absolutely stunning, and the hotel's facilities are excellent. The staff are also very welcoming and helpful. Getting around is super convenient too; it's just a few minutes' walk to Grindelwald station, and the hotel even offers a shuttle service to the train station."

"I have to give a huge shout-out to this hotel's service! The staff always greeted us with smiles and were proactive in offering assistance, which made us feel incredibly welcome. The room details were meticulously handled, and the soundproofing was excellent; we couldn't hear any noise from the hallway or the next room, ensuring complete privacy and tranquility. The breakfast was diverse and delicious, with fresh ingredients. The overall facilities were impeccably maintained, clearly showing the management's dedication. Definitely a five-star experience!"

"Best part of my Europe trip! Firstly, the location is really good, it is right beside the Grindelwald Terminal station, which is really well connected to all the tourist spots of the Jungfrau region and also the Interlaken, Lauterbrunnen areas. The view was the best part of the stay. Shoutout to Benjamin! He got us Room 301, from which the Eiger North Face was right in front of the room balcony. The room was really good too, a bunk bed and 2 single beds. One thing you should know is that the shower area has no door lol. Amenities were just a hand soap and a body wash. They have laundry machines for 5CHF, a great breakfast spread, a community hall with billiards table and a mini kitchen. There's also a great grill and bar restaurant open till 9pm. There's a Coop in the terminal, but it closes by 7pm, had all the essentials. I'm definitely coming back to Eiger Lodge Chic and asking Benjamin for a room!"

"The Chalet Jungfrau in Grindelwald has an amazing location; you can see the 'dreamy hillside' right outside, with expansive views and absolutely stunning scenery. It's a shame the main building's view is slightly less spectacular than the annex. Overall, it was very comfortable. Breakfast was incredibly rich and varied, leaving you fully satisfied and starting the day on a high note. The only minor downside is that the facilities are a bit old and dimly lit. Overall, it offers good value for money. I highly recommend it to anyone who wants to see the 'dreamy hillside' and is looking for good value!"

"This is an accommodation that made me cry and laugh during my trip to Switzerland :) First of all, if you look at the facilities, it is clean and nice since it was recently opened. There was an elevator and a kitchen available, but there were almost no dishes or appliances. There was no problem with cooking at all. The location is a very far walk from Grindelwald Station, or a short bus ride away. 🌟Throw away the idea of ​​walking with your luggage on the first day.🌟 This is a vertical hike that you can never climb without carrying your luggage. Be sure to check the bus schedule before taking the bus (it's convenient to use the SBB app). Your accommodation will give you a Grindelwald guest card, so you can ride the bus for free. (I had a Jungfrau VIP coupon, so I didn’t use it.) The reasons I cried were: 1) As soon as I arrived, there was no one, so I called and waited for about an hour, but no one answered and didn't come. There were people staying, so I had to wait in the lobby. I had another number on my laptop, so I called, but no one answered. 2) While I was waiting, a man called and asked why I was calling. When I told him I wanted to check in, he said I was fully booked for today, so what did I mean? I told him my reservation number and he said he would understand. Later, he came running in from outside and asked for my passport. Didn't say a single word of apology. (I was very angry here.) Anyway, in conclusion, he said that there was a reservation history on Trip.com but not in his system, so he had me check it and said he would do something about it since there were no rooms available. However, his attitude was not that he was sorry and was trying to do something, but rather that he was annoyed with me. 3) In the end, they gave us our room keys condescendingly, as if they had made it very difficult for us to get a room, and we were very upset that they were sorry for waiting for an hour and that there was no compensation, but we wanted to rest in the room quickly, so we brought the keys up. However, as shown in the picture, they gave me a room without a terrace... Obviously, the room I paid for had a terrace on the reservation screen, and I made the reservation with that in mind, so when I went to argue with them, they said that the room I had reserved was that room. (I was told that it was given to me because I had created a room, but when I went down and inquired, I found out that the room was originally assigned...) 4) Then, while showing a picture of the reservation screen on 'Booking.com', he enthusiastically emphasizes that the room may or may not have a terrace. The problem is that I paid through 'Trip.com' and the room type I booked on Trip.com is not available. All photos showed a terrace. When I said that, he got very angry and told me to cancel it for free and to leave if I didn't like it. To be honest, these words sounded very threatening to me, and I was so intimidated by the man's attitude that I was afraid that he might do something to me. I sometimes wonder if they are speaking in such a threatening manner because I am a woman and Asian. [I notified Booking.com's customer service center of my move, and now the reservation screen for the room I selected also includes a photo of a room without a terrace.] Anyway, for this reason, I started my trip to Switzerland very angry and depressed. ㅠ ㅠ This room does not have a terrace and has a tree view, as someone left in a Google review... lol Next time I go again, I think I'll just choose the room one level up because I'm worried about getting this room. Also, the toilet and bathroom were attached together, so it was shared by 3 rooms. Please note."

"## Environment The location is absolutely stunning, directly facing snow-capped mountains and a picturesque hillside. The view from our room window was simply gorgeous. It's also conveniently located right next to the train station, and you can even watch trains pass through the beautiful scenery. ## Facilities Although the hotel is historic, it's impeccably clean and well-maintained. It beautifully combines classic charm with modern conveniences. Parking is available but costs 25 CHF per day. ## Service Overall, the service was quite good. However, on our second day, housekeeping didn't replenish our complimentary water bottles, seemingly because we hadn't finished the ones from the previous day. When we finished them and called reception for more, we were initially told there would be a charge. After we explained that the water hadn't been refilled during cleaning, they promptly sent some up free of charge. Interestingly, the mini-bar drinks are complimentary. On a lighter note, the cleaning staff accidentally left a cleaning cloth behind, haha! Each of us also received a complimentary voucher for the evening lounge, redeemable for a drink while enjoying live piano music – a really nice touch. The pool was wonderfully empty, but unfortunately, the sauna was out of order that day."