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Great hotel, friendly owner. The hotel isn't staffed 24/7 though. We arrived quite late, but luckily the owner was waiting for us, so if you do book this hotel make sure you contact the owner beforehand to confirm your arrival time, incase you arrive too late and there's no staff waiting for you.

In general, I got not what I expected, from excellent location and work of staff (no cleaning and cleaning claims). My booking was indicated: access without stairs (as a result 3 floor, elevator didn't work), safe in the room (no safe). In the room there was only a fan and an unheated air conditioner. On arrival I was set in another building, which is not respiratory, to go there on the street, including for breakfast you can't just go down - you have to dress and go down the street. During the booking, these details were unknown to me in advance. Accordingly, any requests must be made to another building. In the room there is no teapot, to get boiling nowhere (only on breakfast), which is terrible inconvenient, it was necessary to buy tea in the nearby cafe for 3 euros. It is very strange, as there is a living room at the bottom, and something like a kitchen, but they are not equipped with anything, just furniture for rest (apparently to gather companies in the summer). The room was cold, there were no batteries in it, heating only with the air conditioner. It was repaired to me the next day (thank you). But on the night of arrival I was cold, it was raining, and the cold room only exacerbated my condition. In general, I advise during the booking to specify in which building you will be settled: If the George Hotel is the main building with an elevator and a respiratory, it is better if in Maisone it is a building without infrastructure. Although at the distance to the sea and the beach they are almost similar, the location is very successful. A couple of words about breakfast. They are quite uniform, but all delicious. Very kind staff. When the scramble ended, I personally made fresh, although breakfast time was almost over. Coffee is better ordered in filter, in the coffee machine the drink will be unpleasant. There is a choice of milk. Oranges, baking. But no vegetables.

The hotel is new! The rooms are large. Everything is compact and convenient! The staff is responsive and friendly!

Excellent staff and amenities. Very well equipped room with many small attentions (cooler, tea, coffee, hairdryer, muffins, mini bar (in addition), coating kit, demaquillating cotton, soap, shampoo, after shampoo, bottle of water...) Very comfortable bedroom! Elevator Delicious breakfast with a very varied choice of sugar and salt made home. The hotel is located in the centre of the city, and the hotel is located in the centre of the city. We want to go back there ! Parking is a good place to stay in the city.

A great cozy hotel with a stunning view from the window to the ocean. For those on the car - city parking indigo , exit from the parking right to the hotel doors

Hotel location is very good, the window can see the sea, although on the side of the sword road, but sleep at night is not noisy, take a few steps to the beach. It is also good to go to the beach every morning and evening.

Family friendly, close to the shopping, market and eateries. All attractions within walking distance. With car park space. Clean and full service apartments amenities. Friendly staff and services.

Atrocious dinner service; I asked twice for water, but it was never brought. I had to ask a third time. We ate all of our starters without any of our ordered drinks (wine or water) delivered. Awful breakfast service on the first morning. In a busy environment, the logical layout of where plates and cutlery are kept (also a large distance apart) is completely nonsensical and the staff were very slow to replenish breakfast supplies during peak breakfast time. At 9.05 am, a cleaner knocked on the door! Ludicrously early. We shouted to ask them to leave. At 2.52 pm, a male staff member unlocked the door and promptly walked into the room without invitation while my partner was in bed, unclothed. This was grossly unacceptable. On that basis, you absolutely must not stay at this hotel. There is a serious safety issue here. This hotel is the ”Fawlty Towers” of Biarritz, except nobody is laughing.

The staffs are very helpful and friendly as well as the amenities such as spa and massage treatment. They also provided delicious Basque Foods for choices. The location is absolutely nearby the Beach that taking about few mins walking apart. I would highly recommend to people who are planning in Biarritz

L'appartement mériterait quelques travaux de rénovation. L'accès par les couloirs ne sont pas propres et la propreté de l'appartement en lui même est un peu limitée. We tested the indoor pool, which would deserve a person present to clean the soil regularly...