Ξενοδοχεία με Mirror lake, Ιπόχ

For the price, I think it is a reasonable option.  However objectively: 1. The air-cons don't work well - one of them was leaking.  The staff was helpful in sending contractor to fix while we were out but due to miscommunication (because we have connecting rooms) the ”fix” was made to the air-con that wasn't leaking as badly as the one we complained about.  To be fair they offered to swap rooms but we are a family of 5 and it was a hassle to repack and move so we declined.  2. The hot water was very good despite some reviews.  However the shower head in one of the rooms were such that they don't stay put so occasional splashes happened.  3. One of the rooms wasn't cleaned (we have connecting room) - the ”make my room” card wasn't available in one of the room so we hung on just 1 of the room and left the connecting door open, thinking that the cleaners would clean both.  They only cleaned 1.  I guess we could have outright told reception instead of assuming that the cleaners will clean both rooms since we left the connecting door open.  4. I paid for extra bed - but the bedsheet was dusty - they changed it (or at least vacuumed it) after the first night.  5. The beds were quite comfortable, they offered free bottled water and coffee sachets, tv worked, fridges worked, rooms were decent sized, wifi was ok - ample street parking, the lights were ok but one of the rooms had stark white lights instead of the warmer ones. Location was good, just off the highway and across the eateries in Bercham.  6. The staff were helpful and friendly.  Despite the complaints they texted me and constantly called to check if we needed towels (because one of the room weren't cleaned) and they asked twice if we wanted to change rooms (we didn't because of reason stated above).  7. Suggestion - build a small ramp to go up to the hotel from the road if possible.  It will be helpful for luggage and older folks / wheelchairs etc.  All in all, it was a decent stay.  Price was competitive but cleanliness could be better - and air-con/shower heads can be better maintained. 

Had a wonderful stay at M Roof Hotel Ipoh! From check-in to check-out, everything was smooth and welcoming. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. The staff were friendly, attentive, and always ready to help with a smile. The hotel’s location is convenient, with plenty of great food nearby and easy access to the city’s attractions. Overall, it was a pleasant experience, and I’d definitely recommend M Roof Hotel to anyone visiting Ipoh. Looking forward to staying here again!

The hotel isn't too far or too close to the train station; you can see it. But if it's a hot day and you're carrying luggage, just grab a taxi – it's only a few bucks. The two young gentlemen in the ground floor lobby provided excellent service. They always proactively opened the door for us and were very polite. The guy who checked me in was also great; he let me get my room half an hour early. The lobby on the 18th floor has a very comfortable atmosphere. The room was also very good. There's a 7-Eleven downstairs. During the day, it's very close to 'San Na Street' (likely a local reference, perhaps a specific shopping area or street name); just be careful crossing the road. All the shops close very early and are often shut. There's absolutely nothing around at night. I didn't even know where to go to get a taxi! Better just go to bed early.

The room wasn't clean, and the pillows and sheets had stains. Even worse, the mug was leaking; it couldn't even hold coffee! The air conditioning unit was old but still cold. All the wooden furniture was swollen. There were many moth larvae on the room walls. However, on the good side, they offer a fantastic free breakfast, and the location is great, close to all attractions like Pasar Karat and Concubine Lane. The price is also cheap. But a cheap price doesn't mean neglecting cleanliness. I will repeat, but will request a better room next time.

The hotel decor very nice as the hotel name as Boutique, the room i booked was double bedded not big as expected but just nice for solo traveller, the toilet very nice colour which black and white, the toilet flashing got problems and the counter gave a fast and good solution very fast . The only I wanted to complaint is the bed and the pillows not nice for good sleep, maybe the hotel need to made a changed especially the pillows .

Booked here because my husband attending event nearby. For me this hotel is overrated, cleanliness wise need to improve a lot. Doesn’t look like newly refurbished / renovated. - wall: mold - toilet shower area: mold - light : detached - plug : far from bed, the nearest plug voltage not stable, cannot charge at all. - sofa: old. - curtain over bathtub: not function - window : dirty -soundproof : poor Overall i would rate 2 star only. Paid rm200/night+- for this room, probably no next time for me.

The overall experience from checked in and the conversation with the support is good. Information given is sufficient too. I didn’t park at multi storey car park, end up just to pay extra parking at visitor parking and no need to round up to multi storey car park. Only aircond at living hall need to improve the cold, seem not cold even on for few hours. The rest are good. Sofa got some dirt with the dust and some biscuits. Not well clean. Definitely will recommend to friends.

Everything about this hotel is great, except it's right next to the highway, which makes it incredibly noisy. I couldn't sleep all night because of the constant traffic. The soundproofing is really, really bad. They even provided earplugs, which says a lot! 😂 The room decor is stylish and the mattress is excellent, but it's just so, so loud... Cleanliness: Both the toilet and the room were very clean.

The hotel is very well located, close to everything. I really liked the vibe; it was different from what I'm used to. The hotel was clean, and the manager was very welcoming and friendly. The only minor drawback is the soundproofing – early in the morning, you can hear noise from outside, like cars and people talking. Despite this small issue, I still recommend this hotel. I think it offers the best value for money in the area.

Overall Rating: ★★★☆☆ The apartment's biggest advantage is its excellent location. There are plenty of restaurants, cafés, convenience stores, and shopping options within walking distance, making it very convenient for families and larger groups. The host was responsive and replied promptly when we raised issues during our stay. Unfortunately, the cleanliness and maintenance of the property fell well below our expectations. We encountered ants throughout the apartment—including the living room, sofa, dining area, kitchen, bedrooms, and bathrooms—which made it difficult to enjoy our stay. Although the host provided insect spray after we reported the issue, the infestation was so widespread that spraying the entire apartment was neither practical nor a comfortable solution. Several areas were dusty, the curtains had a noticeable layer of dust, and the bedsheets and toilet rolls appeared old. We were also charged RM60 for an extra bedsheet for two nights, but the condition of the bedding did not justify the additional fee. The sofa showed signs of wear, and one of the ceiling fans was noisy during operation. For larger groups, please note that when someone showers upstairs, the downstairs bathroom cannot be used properly due to water pressure issues. We were informed that this affects every unit in the building, suggesting it is a known issue rather than an isolated incident. The facilities were also disappointing. The jacuzzi was unavailable during our stay and appeared to be non-functional, making it more decorative than usable. The host initially agreed to compensate us for the cleaning fee due to the cleanliness issues, but we did not receive any further update after that. Overall, the apartment has great potential because of its strategic location, but significant improvements in cleanliness, pest control, maintenance, and facility upkeep are needed before I could recommend it to others. Pros Excellent location with many restaurants, cafés, and shops nearby. Responsive communication from the host. Cons Widespread ant infestation throughout the apartment. Dusty environment, including dusty curtains. Old bedsheets, worn furniture, and additional bedding charges that did not reflect the quality provided. Noisy ceiling fan. Water pressure issue prevents simultaneous use of upstairs and downstairs bathrooms. Jacuzzi was not usable, just a decoration. Compensation for the cleaning issue was promised but never followed up.