Ανακαλύψτε τη διαμονή σας σε Kassel

"The room is very good and clean. The facilities are not old. The surrounding environment is very quiet, the evening breeze is blowing, and it is very pleasant to sit on the rattan chair at the door of the hotel and watch the sunset. But this time when we stayed in the hotel, we encountered that the hotel had no hot water, which is unbearable for everyone. We negotiated with the front desk, and a bearded man received us very gentlemanly and calmly, accepting all our questions and complaints, but there was no clear solution or measures. The meaning is that we can only accept the reality of no hot water. This made us very angry. When we raised our voices, the gentleman signaled us not to speak loudly, okay, then we will speak calmly. We asked the manager to come forward to solve the problem, and the reply was that the manager was off work. When asked what to do if we couldn’t take a shower, the reply was that he didn’t know. At that moment, we wanted to get angry, but we held back. Later, a thin bearded man came over. He listened to our confession. When we proposed that at least he should help us contact a hotel with hot water so that everyone could take a shower and come back, he agreed. The subsequent handling should be praised for the thin bearded man. He contacted another hotel and arranged six taxis. All the group members took taxis to the hotel to take a shower, and then took taxis back. It was spectacular. In this incident, we also have to praise the Ctrip platform customer service. They have been tracking the handling of the incident, kept contacting us, and finally asked the hotel to arrange two free meals for the team. This made everyone see the positive attitude of the platform. It deserves praise for this."

"This hotel should be a supporting hotel in the city exhibition hall. There is a flyover next to the exhibition hall to connect the hotel. There is a park on the side, breakfast is rich with salmon and foie gras, the room has two bottles of water (bubble water and mineral water), capsule coffee and tea bags, small safe, well equipped. recommend"

"The first room we were assigned wasn't ready (beds unmade, used towels, etc.). In the second room, a cleaning rag was left behind the curtain. Otherwise, it was OK."

"Very, very satisfied. The hotel isn't far from the train station, but the area is quiet and safe. Just a few hundred meters away, it feels completely different. The breakfast was excellent, and the hotel rooms were very modern!"

"We were very friendly and everything went smoothly at the reception at the check-in for 1 night at the B&B Hotel. Cleanliness was also in order. The hotel was very comfortable, it was quiet and it was quiet and it was quiet to sleep and enjoy the evening."

"Unfortunately, it wasn't clear when booking that the accommodations weren't accessible for people with mobility issues. There was no elevator in the coach house, so we had to leave early. This hotel isn't suitable for elderly people with mobility issues. The dining room was also too small. The staff was very friendly. You said you'll specifically mention this on your hotel website. Please do the same. It's a shame I couldn't give my mother a pleasant stay. Sincerely,"

"Immediately after leaving the station, you can see a sign on the right. There is a great sense of security for arrival guests with suitcases. The tram will come out before that. I was impressed with the very efficient layout. However, because it is in front of the station, the noise cannot be denied ‼️ I couldn't open the window because there was no air conditioner, so I felt a little hot."

"Very good facility that pays attention to cleanliness. Would definitely recommend it! The food was also very, very tasty... 👍🏽"

"The location of the hotel is very good, not too far from the train station, close to the city center, all kinds of travel are more convenient, the triple room is large, breakfast is OK, relatively rich."