Pfefferkorn's Hotel

Just Best,, in lech having an excellent team headed by Mr.Pfefferkorn and family along with beautiful location and very well maintained property. Food was truly excellent and real thanks to johana for serving us the most brilliant food,,

EXCELLENT FOOD! We eat in the early evening. Quiet and chill for after ski. I eat truffle fries and drink Gluhwine. Quality was very tasty!! He eat EVERYTHING else. Hahahahah! Nice place to watch people walking.

The hotel is very cosy and nice. And the staff in the reception (the 2 woman) are super nice and very service minded. The hotel is not the problem and the wellness is also super nice. The food or the lack of same is the problem at this hotel. The breakfast buffet was very little, not much to choose from. We even had to pay to get apple-juice in the morning and the juice was warm and not fresh and we could only get machine coffee. The salat buffet was a disaster. It had absolutely nothing to do with a salat buffet. Very disappointing when you have been skiing a full day. It was not possible to change the menu, or having a pepper steak/or Winerschnitzel for instant. When you consider how much you pay to stay at this hotel, you except much more from their breakfast and dinner.

We spent 5 nights in this hotel’ with a good location for skiing. The price paid was significant higher for what we had. The same price in Ischgl you get better services and conditions. Also Austria. In the restaurant the waiter is the boss. If you don’t like, please go. I think Julie is the name of the waiter, she is totally out. Asking for something be sure you didn’t get it. Asking twice probably is better. I will not recommend this location for sensitive people. The cleaning ladies need to be better trained. Overall i will give a 5 from 1-10.

We reserved a table spontaneous…the one we always have (for years now) we knew that they were booked out but we still got it! Our waitress jule was friendly and attentive like always! We really enjoyed our evening! She always makes our stay so comfortable And „like a second home“ for us! We just feel really welcome every time we come here! Highly recommend this place for a good dinner!

PFEFFERKÖRND'L - its bar / restaurant: A place that could be so much better - and used to be! Service indifferent and slow - as if the employees gave up? The burger is the worst in town and not homemade. The "design-your-own-pizza" could be fun, but they must have the worst owen around - tastes like the microwave stuff from Oetker, at best. Expensive too. Not even the staff seem to enjoy life in there! Used to be fun and a place to hang out - today a pure wasted of time and money! PFEFFERKÖRNDEL - the hotel restaurant: Used to be nice, but probably got worse too?!

After ski today, we stopped by the street front restaurant of this hotel, hoping to get a pizza for lunch. We sat down and a waiter came by to ask what we would like. Before we could respond, he zoomed off to attend other customers and to work behind the bar. He came back a while later, to say he needed to check our covid vaccination records. We immediately took the records out and put them on the table. But he was off again before checking them. Ten minutes later, we approached him at the bar, and he came back to our table. "OK, I asked you for your vaccination records but you had to get them out of your bag and I had other customers to attend to!" Truth was: we carried no bags and the records had been produced the moment he asked for them from our pockets. Now, he looked at the records for a moment and then said, I need to see your IDs. We proceeded to show him digital copies of our passports. He said, no, I need to see your actual passports. How would I know these were really yours? We said, we have been here for seven days and not any other establishment asked us for the physical copies of our passports. Do you really expect us to carry our passports on ski slopes? Yes, he replied, you must carry your passports at all times. It's the law in Austria. We told him that if that's the case, we were leaving. He said, yes, get out! As we were preparing to leave, another man came to us. He was apparently the manager. "Is everything all right?" he asked. We explained to him what he had obviously already been briefed on. Yes, we need to see your passports. he said. We replied that we only have digital copies and as they were not accepted we were leaving. He said, yes, get out! Get out now! He said further that it is Austrian law that we must carry our passports at all times while in Austria. As we were walking out of the restaurant, he said he was going to inform the authorities that we don't have our passports with us and got on the phone. We were so scared that once back at our hotel we immediately made legal enquiries on the matter. For anyone who's interested, we've learned that the Austrian law requires that tourists keep their passports within the same district of where they are, within reasonable reach, meaning reachable within one hour.

We are a family who like after-ski, today we visited the outside bar. We ordered jaegertee, no have!! We ordered obstler, we became expensive substitute, very tasteless! Worst of all was hot chocolate with cream, tasted hot milk! When I complained the waiter just ignored it. In total a very bad experience!!

As a regular visitor, my friend and i were more than happy to spend a nice evening and OUR money at this restaurant However, the audacity of this waitress called Jule was absolutely appalling. After being completely rude to us for the whole time, she assumed that we were going to give her a tip. In a manner as if we were obligated to her. Her exact words were “ How much tip do you want to leave?”. I also experienced her doing the same thing to others. The food was really good but the customer service from this woman was horrendous !