Επισκέπτης Χρήστης
22 Μάρτιος 2024
This hotel has the friendliest, most helpful staff in any hotel I've stayed in. Nothing was too much trouble. From bringing a coffee to our room when we arrived as we had no milk, booking restaurants, taking us to where an Uber could meet us- and staying with us till it arrived- anything and everything. We had the suite, and it was extremely spacious, clean and well planned. There was a kettle and coffee machine, but only two coffee pods and no creamers provided. When I asked for some, I was told there was a problem with their suppliers. No big problem, as there is tea and coffee available 24hours in the restaurant, and water, so even though the hotel does not provide bottled water after the initial one, I was able to fill my bottle up whenever I wanted. In the morning at breakfast- which was ample with a good range of breads, pastries, fruit, cereal, yoghurts, meats, smoked salmon, salad, eggs, bacon- I would ask for a small jug of cold milk to keep in our mini bar to have in my tea. This was a mini bar, not a fridge, but chilled enough to keep milk in for the day. This is the only hotel I have been in where I was encouraged to take some pastries out with me from the restaurant to have during the day! The hotel was immaculately clean in all areas, and is on a pedestrianised street, so very quiet. The location is perfect- short walk to the main square, 10 minutes to Rossio Train Station to get a train to Sintra. All in all, a very good choice for a lovely week in Lisbon.
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