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"We had an amazing stay at this hotel in Lisbon! The service was excellent—staff were friendly and always ready to help. The amenities were top-notch and very clean, making our stay super comfortable. The location was also convenient for exploring the city. Highly recommend this place if you’re visiting with friends!"

"I stayed with my friend for 3 days. The hostel was amazing, clean, quite, perfect location to easy everywhere just walking for 10-15 mins. The hostel staff is so helpful, friendly and nice person. Definitely recommended for Lisbon. Best ever hostel experience. Thanks again."

"Overall the hotel was good. Checkin was really fast and welcoming, and the receptionist was really friendly and helpful. Room is spacious and all needed is there. Breakfast was tasty and various, special thanks for having pastel de nata:) Only minus for me was a noise from the railway: I’m a light sleeper, so had to use earplugs. But looking positively, I was able to see the sunrise:)"

"We weren’t there long, so it’s hard to make a judgment. Staff were nice enough. No issues, no complaints. The hotel, however is like a museum of the 1980s. First generation flat screen TV and old clunky phone by the bed and a glass sink surround. It needs a 2025 upgrade. "

"The hotel's location is reasonably convenient, with a supermarket nearby, though dining options are limited. The room was clean, and there's a water dispenser in the lobby. However, it would be much more convenient if there was one on each floor. The staff provided excellent service; they had our room ready, allowing us to check in a little earlier."

"Loveeeeedd the green heart hostel! Starting off they accommodated our early arrival. The staff were amazing, super friendly and helpful when it came to finding places to go, eat and answering any other random questions I had. This place is not far walking distance to some great places. Would definitely come back and stay here if I visit Lisbon again!"

"Our Valentine's stay at the hotel was pleasant. The service was top-notch, although the rooms themselves are in need of renovation. The breakfast was delicious with a wide variety of options for everyone. The hotel is located in a quiet residential area, just an 8-minute walk from the metro line, and conveniently close to Pingo Doce and Aldi supermarkets."

"Good location, with easy metro connection to downtown and main tourist attractions. Nice and pleasant hotel. One thing I did not like is how dirty was the flooring the room."

"I stayed in an executive room for four days, then switched to this standard king room, which felt like a better fit. The hotel's location is excellent, not far from the school and shopping street, and the surrounding amenities are also great."

"On a busy street, it’s not very quiet, but you can wear earplugs. Your experience depends on the other travelers, of course, if they are considerate. The staff is very nice and accommodating. The reason I like this place is because it has a lot of character. It’s a turn-of-the-last century, 1890s palace, with very fancy ceilings, parquet wooden floors, and a marble floor lobby. It’s a real palace, one of many in Portugal! In 1914 it was rented to the Swiss Ambassador of Portugal. Although the place is quite dated now, it still has a lot of class. If you have a little more money, you can rent a small suite, higher up and quieter, also with credit card points (free or almost ). Unfortunately the internet only works in the lobby if you have a mobile phone. It seems to work fine for iPads and computers, strangely enough. It has a kitchen and washer / dryer. The fridge is old-style retro, as well as the deco in the whole hotel / hostel. (small fridge, but it does have a small freezer, too.) The place has a restaurant, which is popular. If you eat a large breakfast you can include it with your rent, it costs about 9€ (I don’t , so the kitchen was fine – modern electric stove top, microwave – no oven!) The top bunk of a three-tiered system is fairly safe, as it has steps, instead of ladder rungs. It has wooden lockers (bring your own lock) and small boxes, hidden in the stairs at every bed level. Not for the faint of heart or those afraid of heights… or those who can’t do stairs. Two flights of stairs up! Shared rooms on first and second floors, kitchen is on the first. No elevator to the shared rooms, unlike the suites."