Ξενοδοχεία πολυτελείας σε Οννα

"I come to Okinawa almost every winter for vacation and have stayed at many ocean-view hotels here. Halekulani Okinawa stands out for both its significant strengths and weaknesses. **Pros:** (1) As a newly built hotel, the facilities are much newer than other hotels. The rooms even have smart tablets to conveniently book restaurants and check out various amenities. (2) Although the restaurant prices are noticeably higher than other hotels, the quality of both the buffet and à la carte restaurants, and even room service, is excellent and worth the price. (3) The service is very good. If you're taking public transportation when checking out, they'll even provide a car to take you to the station. (4) If you skip breakfast, you can change it to lunch, which is convenient for those who like to sleep in. **Cons:** This seems to be a common issue with Western hotel brands. Halekulani Okinawa, along with two other Hilton hotels here, shares the following problems. I believe this might stem from differences in Western brands' operational philosophies. However, for a hotel like Halekulani, which costs more than double other ocean-view hotels, these shortcomings are quite unacceptable. (1) The hotel lacks a well-stocked convenience store and souvenir shop. Other Japanese-owned ocean-view resort hotels usually have one or two such stores with a wide variety of items. Here, there's only one shop selling some Halekulani branded merchandise and a very limited selection of ”eco-friendly, natural” snacks, with hardly any beverages. If you want something to eat, you have to walk a few hundred meters outside the hotel to a chain convenience store. (2) The mini-bar drinks in the room are chargeable, and the prices are 4-5 times higher than at outside convenience stores. Considering this hotel is 2-3 times more expensive than others, and many other hotels often offer free mini-bars, this difference is quite significant. The main issue is the lack of an internal convenience store, forcing guests to frequently go out to a convenience store a few hundred meters away for a wider selection of drinks and snacks. Not to mention, it's truly unpleasant to go out when it's rainy or windy. For someone like me who enjoys staying at a comfortable and convenient hotel for several days or even a week, it's hard to stay long if a resort can't meet all my needs in one place. (3) The price for the self-service laundry and dryer (700/800 JPY) is also about three times higher than at other local ocean-view hotels (200/300 JPY). While the hotel's price is more than double that of others, the convenience and comfort aren't significantly higher (aside from newer facilities). Coupled with a mini-bar and self-service laundry that are several times more expensive, and the need to go outside to buy necessities due to the lack of an on-site convenience store, it feels like they're trying too hard to squeeze every penny. It's more suitable for a short, 'check-the-box' experience rather than a prolonged, relaxing stay. The quality of the seawater is also just average compared to hotels in Onna Village and Cape Zanpa."

"An absolutely fantastic vacation experience! First off, the hotel's location is super convenient. You can get here directly from the airport by limousine bus or OAS, and from the moment I stepped off the bus, the welcome was impeccable. I didn't have to touch my luggage once the entire time. The front desk staff were lovely and explained everything thoroughly, and my room assignment was excellent. My room was spacious with an incredible ocean view. I fell asleep and woke up every day to the sound of the waves. Pulling back the curtains revealed a 'jellyfish sea' – it truly felt like my ideal life. Plus, there's a bathtub in the room, and bath salts were replenished daily, perfect for relaxing after a day of exploring. I also have to rave about the hotel breakfast. You can scan a QR code to join the queue, and then head to the restaurant when it's almost your turn – so convenient. Both days I chose the buffet restaurant; the variety was great, and the ingredients were fresh. Enjoying breakfast while looking out at the ocean was an absolutely perfect experience. Overall, highly recommended!"

"We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix."

"I still vividly remember their 30th-anniversary celebration. Other than the outdated facilities, everything else was impeccable, especially the Executive Lounge – it was absolutely perfect! Great views, excellent food, and an even better atmosphere. I really hope the hotel renovates its facilities soon; it would be a shame to waste such a prime location!"

"Had the pleasure of staying at this property for four nights and was impressed by the overall quality of the experience. The hotel’s central location in Onna Okinawa is an advantage, providing easy access to shopping, dining, and cultural attractions. It serves as an excellent base for leisure travelers if you self drive. The room was spacious, modern, and thoughtfully equipped with a kitchen and washing machine, making it particularly convenient for longer stays. The layout was comfortable and functional, offering both relaxation and practicality. Breakfast was a highlight of the stay. The buffet spread was wide. The system of collecting a queue number before lining up was efficient and ensured a smooth dining experience. Evenings were made memorable by the hotel’s stunning sunset views. Watching the sky transition into vibrant hues from the property was a truly special experience that added to the charm of the stay. Overall, the hotel delivered on all fronts: location, comfort, amenities, and atmosphere. I would not hesitate to return and will certainly choose this property again on my next visit to Okinawa."

"This development consists of a hotel, a condominium and an annex building; my booking was in the condominium and it was a large one bedroom, one tatami space with a kitchen, one powder room , one bathroom plus another toilet. There was also a walk in closet area by the entrance. The hotel building and the condominium building had similar facing—sea view from living room and golf course view from the entrance. In the condominium you have a washing machine and laundry liquid provided but people in the hotel can use laundry facilities on the second floor. Lots of restaurants nearby. What a great place to stay!!"

"The hotel's swimming pool has indoor and outdoor sections, as well as a waterslide for babies. The indoor pool has a bed against the wall, making it safe and comfortable for young children to sleep. Importantly, there are also educational and fun activities nearby. I highly recommend bringing children to participate in these activities. Parking is available, but sometimes a shuttle service is required to get the car. I really loved the lobby's décor. Also, being able to continue playing in the pool after check-out is fantastic."

"今回で2度目の宿泊になります。 前回とても素晴らしい滞在だったため、またオリエンタルヒルズさんを選びました。今回も本当に素敵な時間を過ごすことができ、特にスタッフの皆さまのホスピタリティは相変わらず素晴らしかったです。パートナーもとても喜んでおり、心からリラックスできる幸せな時間となりました。 一点だけ気になったのは、バスルームでシャワーを使用した際、壁の四隅から黒いカビのようなものが床に流れてきたことです。沖縄の高温多湿な環境ではカビ対策が難しいことは理解しておりますが、せっかくの素敵なホテルですので、この点が改善されるとより快適に過ごせるのではないかと思いました。 総合的には今回も大満足の滞在でした。またぜひ宿泊させていただきたいと思います。素敵な時間をありがとうございました。"

"First impression of the lobby is grand yet intimate. They escort you to a table and bring a welcome drink while checking you in. The rooms are large with a wonderful view. The rooms look just like the photos. Breakfasts are great, they make Eggs Benedict every morning. One day there was mango juice. Green smoothie every day. You can also get soba noodles cooked. You can even exchange breakfast for lunch at the hotel next door, and use their larger pools there. The room description mentioned a sea view, but on the third floor, a triangular roof slightly obstructs it, though the view is still incredible."

"Taking bus number 120 from the airport and getting off at Atsuta Station is very convenient; the hotel is right there. The hotel is very new, with aesthetically pleasing decor, and the pillows were excellent. The French cuisine at the hotel was delicious, featuring innovative dishes designed by the chef that were both exquisite and surprising; even the tableware was like works of art. The service completely exceeded expectations; the staff remembered guests' preferences, making us feel very attentive. Overall, I was very satisfied with the experience and will definitely come back next time!"