Ξενοδοχεία πολυτελείας σε Οννα

"I come to Okinawa almost every winter for vacation and have stayed at many ocean-view hotels here. Halekulani Okinawa stands out for both its significant strengths and weaknesses. **Pros:** (1) As a newly built hotel, the facilities are much newer than other hotels. The rooms even have smart tablets to conveniently book restaurants and check out various amenities. (2) Although the restaurant prices are noticeably higher than other hotels, the quality of both the buffet and à la carte restaurants, and even room service, is excellent and worth the price. (3) The service is very good. If you're taking public transportation when checking out, they'll even provide a car to take you to the station. (4) If you skip breakfast, you can change it to lunch, which is convenient for those who like to sleep in. **Cons:** This seems to be a common issue with Western hotel brands. Halekulani Okinawa, along with two other Hilton hotels here, shares the following problems. I believe this might stem from differences in Western brands' operational philosophies. However, for a hotel like Halekulani, which costs more than double other ocean-view hotels, these shortcomings are quite unacceptable. (1) The hotel lacks a well-stocked convenience store and souvenir shop. Other Japanese-owned ocean-view resort hotels usually have one or two such stores with a wide variety of items. Here, there's only one shop selling some Halekulani branded merchandise and a very limited selection of ”eco-friendly, natural” snacks, with hardly any beverages. If you want something to eat, you have to walk a few hundred meters outside the hotel to a chain convenience store. (2) The mini-bar drinks in the room are chargeable, and the prices are 4-5 times higher than at outside convenience stores. Considering this hotel is 2-3 times more expensive than others, and many other hotels often offer free mini-bars, this difference is quite significant. The main issue is the lack of an internal convenience store, forcing guests to frequently go out to a convenience store a few hundred meters away for a wider selection of drinks and snacks. Not to mention, it's truly unpleasant to go out when it's rainy or windy. For someone like me who enjoys staying at a comfortable and convenient hotel for several days or even a week, it's hard to stay long if a resort can't meet all my needs in one place. (3) The price for the self-service laundry and dryer (700/800 JPY) is also about three times higher than at other local ocean-view hotels (200/300 JPY). While the hotel's price is more than double that of others, the convenience and comfort aren't significantly higher (aside from newer facilities). Coupled with a mini-bar and self-service laundry that are several times more expensive, and the need to go outside to buy necessities due to the lack of an on-site convenience store, it feels like they're trying too hard to squeeze every penny. It's more suitable for a short, 'check-the-box' experience rather than a prolonged, relaxing stay. The quality of the seawater is also just average compared to hotels in Onna Village and Cape Zanpa."

"Beware of HIDDEN COSTS for the indoor swimming pool, gym, onsen, and even the seats at the adult outdoor swimming pool. To me, this is pure robbery. I have never experienced this before in my life, even at other hotels in Japan. I understand there are sometimes fees for an onsen, but hotels normally give a discount or allow guests to use it once for free. This is why I gave 1 to amenities. There are two options for breakfast: Japanese or International. The Japanese breakfast was served in a bento box (one per person, with unlimited refills on rice and soup), but the fish was already a bit cold. I know they don’t want to keep their customers waiting, but there should be a way to keep the food warm. My advice is to always go with the international buffet unless you prefer to sit somewhere with fewer people. The room was great, soundproof, and well-equipped with everything you need, including a medium-sized bathtub. However, the view from my room was blocked by the pool and trees (this wouldn't be an issue if you are above the 5th or 6th floor). The hotel indeed looked pretty, but I found their beaches to be kind of mid compared to what I saw while driving around Okinawa."

"We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix."

"I had a wonderful stay at this hotel. The staff was welcoming, professional, and always ready to help. The room was clean, comfortable, and very quiet, which made the stay especially relaxing. The location was also very convenient, close to restaurants, shops, and public transportation. I truly appreciated the excellent service and attention to detail throughout my stay. I would gladly recommend this hotel to anyone visiting the area and would be happy to stay here again in the future."

"This development consists of a hotel, a condominium and an annex building; my booking was in the condominium and it was a large one bedroom, one tatami space with a kitchen, one powder room , one bathroom plus another toilet. There was also a walk in closet area by the entrance. The hotel building and the condominium building had similar facing—sea view from living room and golf course view from the entrance. In the condominium you have a washing machine and laundry liquid provided but people in the hotel can use laundry facilities on the second floor. Lots of restaurants nearby. What a great place to stay!!"

"Nice and spacious room. Ocean view with huge balcony. Comfortable bed and clean room. Service staff are not well versed in English but super patient and friendly. Room cleaning is by knocking of door and would not know when they come. But you can tell them to come back later if needed"

"The hotel's swimming pool has indoor and outdoor sections, as well as a waterslide for babies. The indoor pool has a bed against the wall, making it safe and comfortable for young children to sleep. Importantly, there are also educational and fun activities nearby. I highly recommend bringing children to participate in these activities. Parking is available, but sometimes a shuttle service is required to get the car. I really loved the lobby's décor. Also, being able to continue playing in the pool after check-out is fantastic."

"Sheraton Okinawa Sunmarina Resort is one of the best hotel and experience I had. The location is great which easy access to both north and south part of the island. Facilities are the best, especially the water activities. We tried almost all marine activities and all are great. Staff are wonderful and really helpful. They helped me from the day I book the hotel, marine activities arrangements, room service, and front desk. We definitely will come back to meet the great staff and hotel."

"First impression of the lobby is grand yet intimate. They escort you to a table and bring a welcome drink while checking you in. The rooms are large with a wonderful view. The rooms look just like the photos. Breakfasts are great, they make Eggs Benedict every morning. One day there was mango juice. Green smoothie every day. You can also get soba noodles cooked. You can even exchange breakfast for lunch at the hotel next door, and use their larger pools there. The room description mentioned a sea view, but on the third floor, a triangular roof slightly obstructs it, though the view is still incredible."

"Taking bus number 120 from the airport and getting off at Atsuta Station is very convenient; the hotel is right there. The hotel is very new, with aesthetically pleasing decor, and the pillows were excellent. The French cuisine at the hotel was delicious, featuring innovative dishes designed by the chef that were both exquisite and surprising; even the tableware was like works of art. The service completely exceeded expectations; the staff remembered guests' preferences, making us feel very attentive. Overall, I was very satisfied with the experience and will definitely come back next time!"