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"The room was a little cold even with the heating on maximum. Location was good and facilities in the room is excellent. They even have a coffee machine in the room."

"The overall environment and service were great! The location is also fantastic – just 200 meters from the train station. It's super convenient for visiting Mount Rigi as the ferry terminal is right next door, and there's a Coop supermarket nearby too! Highly recommended! The hotel is a bit pricey, haha, but overall it was a really good stay."

"Super clean and cozy. The breakfast is provided with no additional fee and it is a decent quality. City pass is provided via email in advance, so you can register it in your Apple Pay and ride any bus inside Lucerne city. You can take a 19 bus from the Luzern Bahnhof to arrive to the hostel. The hostel has a spacious public place where you can work/study or chill or have a meal by yourself. No towel is provided and you need to bring your own."

"Service: Quite dissatisfied with one of the long-haired girls; her attitude was very impolite, and she seemed to treat Chinese guests differently. Early check-in required an extra 20 Swiss francs per person. If we didn't check in and just wanted to store our luggage, it cost 6 Swiss francs for two suitcases. In short, they found all sorts of ways to charge us. Room: Generally quite clean, but there was no hairdryer in the room. We had to ask the front desk for one?! Transportation: Bus route 4 is right next to the hotel, which is extremely convenient for getting around and goes directly to Lucerne train station."

"The hotel is conveniently located near the city center and offers free bus passes for guests. The front desk staff were friendly, and although my room didn’t have air conditioning, a fan was provided. With the current weather, it was still comfortable without AC, and to be fair, the website did mention this in the room amenities. However, I felt the price I paid was a little high for what was offered."

"The room is very warm, the window is the cattle and horses of the farmers, very good natural environment, very quiet, breakfast is very rich. The location is a few hundred meters from the city center train station. It is very convenient to take a S6 from the city center train station for ten minutes."

"This hotel used to be a prison, and honestly, the facilities are fine, but the ventilation is an issue. The room is tiny, probably only about 10 square meters. The service, however, is quite good. The location is excellent, right in the city center."

"This hotel offers incredible value for money! During the Spring Festival, it was less than 500 a night, which was perfect for a solo traveler. It even has a charming, vintage-style small balcony. It's less than a 10-minute walk from Lucerne train station, and directly below it is what feels like Lucerne's main commercial street. It's also very close to Migros. I'll definitely stay here again next time I visit Switzerland!"

"Lovely hotel with everything you need and the staff were friendly and accommodating. I would definitely recommend this hotel. The only downside is that it is on a busy and loud strip, so there is constant noise, especially if you open the window. But other than that, it’s a great hotel."

"The hotel is more than 500 years old and has a sense of history. The rooms are clean and spacious. The service is warm and welcoming. The restaurant is decorated in a European classical style with a warm flavor. The hotel is in a prime location, close to the river and a 10-minute walk from the train station, which is very convenient."