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"Good location with a lot good food around. Requested non smoking room, but when check in they said not available. End up stay in twin bed room with non sea view for first night and move to another room the next day (book for queen room with sea view)."

"Comfortable Luxury Stay with a Fantastic Pool Experience My stay at Four Points by Sheraton Manado was overall a very satisfying experience. While there were a few minor shortcomings considering the hotel’s price range and brand level—such as the absence of a hairdryer in the room—the overall quality of the stay more than made up for it. The room itself was quiet and comfortable, providing a relaxing atmosphere throughout my stay. The bedding was especially cozy, ensuring a good night’s sleep, and the bathroom was clean and well maintained. These fundamentals were executed well, which made a strong positive impression. One of the most appealing aspects of this hotel is its flexibility with check-in and check-out times, which adds convenience for travelers with varied schedules. However, the true highlight is the swimming pool, which is available until 9 PM. Being able to enjoy the pool in the evening significantly enhanced the overall experience. The poolside bar also deserves special mention. It offers a wide selection of food and beverages, and interestingly, guests can order additional items not listed on the main menu—such as pizza, sandwiches, and burgers. This flexibility adds to the sense of comfort and hospitality. Despite a few details that could be improved to better match the hotel’s pricing and branding, Four Points by Sheraton Manado delivers a quiet, clean, and comfortable stay with excellent pool facilities, making it a strong luxury option in Manado."

"the room is small,there is no phone in the room,so it is difficult to contact the operator,there is no water heater,only 1 glass is given"

"Good location, fine rooms. Love the breakfast - a lot of options, awesome quality of foods, but there is no coffeemachine there. Rooftop pool with great view was dirty. Recommend it if you need city base for your nearby adventures or just transit."

"The staff are 5.star, very kind and warm. But don't expect fast food service. The staff are professionals. The coffeeshop serves.good selection of coffee.and teas, snacks. The dining room, with breakfast buffet and àla carte menu.offers. value and quality food. The front office staff is also. Very efficient and allowed late.check.out."

"We’ve been only one night for a connection flight. Good, what we expected, clean room"

"the room is super clean, breakfast also delicious, the location is nice, the view also nice, can watch sea from the window. the service is also nice, the people also super nice. only the elevator is kinda difficult because is super busy and long wait. but overall my experience staying in Best Western is super comfortable."

"Love this place, very suitable for divers and kids. Love the heart decoration using the frangipani flowers!"

"The room size was decent, and it had a small balcony, but it overlooked the lobby on the first floor, which made it incredibly noisy. The facilities were poorly maintained; the drain was clogged and emitted a foul smell. Breakfast was just average, and overall, it wasn't good value for money."

"The hotel is comfortable, strategically located, close to everything, and also close to all the restaurants."