Riu Palace Mauritius - All Inclusive - Adults Only

Excellent place. Hotel is one of the best ones we’ve ever visited. Great value for money. Even though the interior design is high end, the whole experience is not pompous or pretentious. Guests are also laid back and came there to enjoy themselves, not to show off. Tasty cuisine (pastries!), professional and friendly staff (especially Victor and Vish). Rooms are spacious, and what’s important, mattresses are really comfy! It was our first visit in a RIU hotel, but we’ll definitely use this hotel chain.

Recently spent 11 nights at this newly refurbished hotel. After a long journey, we were quickly checked in & given an upgraded room with amazing views of the pool, beach & wonderful sunsets. Clean, spacious with a well stocked mini bar. (although we did have to contact reception 3 times one day before we got the promised daily water replenished) The hotel is slightly isolated from the rest of the island & is quite an expensive taxi ride away from civilisation, so perhaps bear this in mind when booking. Amazing beach, though it's often very windy, but as others have mentioned, a short walk to the right will take you to no wind whatsoever, perhaps too hot !! We found the food a little repetitive in the buffet, & at times did struggle to find something we fancied. A la carte restaurants, impossible to book via the app, needs looking at & sorting out pronto ! We did manage to eat in 3 of them however, booking at reception,the Steakhouse being by far the best of these. Asian was fine food wise, but the venue was in a soulless room which was freezing. Now, the Indian, chaos from the word go best sums it up ! Queues of people waiting outside,  all let in at once, mayhem. Buffet as a starter,  set menu for main, which when it eventually was served was bought to the table cold & virtually inedible !! Would expect much more from the Riu Palace brand ! Good selection of drinks, though towards the end of our stay bizarrely some products were unavailable,  poor stock management perhaps ? Big shout out to Guillaume at the Maravanne bar in the evenings. The best barman in the resort by far. Always service with a smile, remembering what our favourite drinks were & keeping us topped up whilst still being able to serve others at the same time. Would also like to mention the lads in the buffet restaurant in the evening, names we can't remember, but they were always smiling & joking with us & of course keeping us topped up with wine. Overall, we had a good time, but felt that some things could definitely be improved upon.

We stayed at the Riu Palace in October 2024, it's easier I think to just summarise the pros and cons to this property. Overall for the price it was definitely worth it. It did not come with the luxury price tag so you can't expect luxury when staying here. Firstly we stayed in the elite club room, I think it is worth the extra money for this, as you get an extra bar, snack place, restaurant, along with late check out, room service and another pool you're allowed to use with cabanas. Although this pool is very cold and not heated like the other. Anyway here is a summary. Pros Good location - Although the beach on the hotel is very windy, if you come out of the hotel on the beach and turn right onto le morne public beach, the wind almost disappears. Very clean - rooms cleaned daily and they're always cleaning up all areas of the hotel Food is plentiful and lots to chose from If anyone from the joining turquoise hotel tried to come into the palace they were swiftly sent back Hotel is truly 24/7 all inclusive and adults only which is actually very rare on the island we found after long research, which is why we chose the riu palace. Staff are friendly and always willing to help with a smile. Rooms are spacious and big. There is entertainment at night however, it's very much the same every night, and kids orientated. Premium liquor in the bar areas. Good location for kite surfers. . Cons Mini bar was only topped up when we asked at reception, everytime they told us they should be doing it daily, they never did. We stayed 10 nights and only had it refilled 3 times. Service in the sit down restaurants is very slow, and they run out of food in them. Riu turquoise guests and kids can get in easily to the palace hotel, although they do get told to leave, they do come back as it is the better side of the hotel. The snack bar by the pool served the same food everyday with no change. The beach that the hotel has chairs on is very very windy and cold, and you can hardly swim in the sea by the hotel, you do have to walk to the public beach round the corner. Only the main swimming pool seemed to be heated, all the others were very cold. Sometimes there was no one serving at the coffee bar, which made waiting times a bit long. You cannot book the restaurants on the app, it does not work, you have to request bookings at reception. Trying to use the app is a waste of time. The gym is very small and had equipment broken There wasn't much entertainment or music around the pools so there wasn't much of a vibe, it was pretty quiet. . . So overall we were happy with the holiday for the price we paid, but I wouldn't go here expecting luxury.

Spend there 10 days at the end of october/beginning of november. What a beautiful place! Nice, renovated hotel, very pleasant staff. Although weather could been better. If you plan to spend holiday on Mauritius, i would definitely recomend this hotel…

A great vacation! Upon arrival, we were met at the reception by Owen, who told us everything down to the smallest detail. Many thanks to him for his regular help in solving our issues. Everything was extremely great. The room was very nice with a view of the Elite Club pool and the ocean. Someone wrote about poor sound insulation. Nothing like that. Well, either we got quiet neighbors or I'm deaf :) The food is good. But I will say the only "BUT" about the food at the hotel. There is very little seafood in the main restaurant (fish does not count). Alakart restaurants are great. I would especially like to mention Elite Club and Kristal. Kristal in particular, everything is wonderful from meeting and meals to seeing off. The Elite Club bar has an excellent selection of drinks. Special thanks to Dharsynee and Lill. The Waterfall bar is a separate topic. After each morning walk and after lunch, we went there on purpose. The atmosphere is just wonderful. Vish, I hope you will read this review :) You are great, thank you so much for the mood and the positivity that you convey to the guests. They find a personal approach to each guest. Many thanks to Temitayo at the Elite Club breakfast veranda for her excellent work and attitude towards the guests. Many thanks to Vikash, who met us at the restaurant every day at lunch and asked if everything was okay. Thank you for his kindness and good mood. As a result, a great vacation. Even the strong wind, except for the last 2 days, did not prevent us from spending it well. I really liked it, and I thought about visiting again! PS I apologize if I misspelled someone's name.

Compliments 2 all the team perfect , buffet ,amazing restaurant, amazing , location , amazing service , all the team so friendly what can i say " i will come again its a paradise on earth i upgrade u for me u a 5 star hotel . The price is also very fair . 100/100 point .