Ανώνυμος χρήστης
25 Αύγουστος 2022
Service is poor I felt disrespect from the front desk,When I needed valet parking service but couldn't find the clerk at the gate, I had to ask Eric at the lobby, who was very impatient. Because we booked multiple rooms, Eric could not find our reservation of one room when we checked in due to the fault of the hotel system, and he tried to shift the responsibility to us. When the other staff members in the back room confirmed that it was a system malfunction, Eric did not apologize for wasting half an hour of our time and his arrogant attitude, nor did anyone give us a reasonable explanation and compensation. I'll never come here again
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