Ξενοδοχεία κοντά σε Obersendling, Μόναχο

Under normal circumstances, it's understandable to wait till 3pm before one can check in. The bookings made by my staff ************************ for a total of 8 guests from Malaysia from 2 to 8 May where one guest under Dr ************************ could not be present due to the admission of his father to hospital on 1st May and subsequently passed away on 2 May. ************* requested for cancellation and refund from Leonardo Hotels but was told to chanel the request to Trip.com. Upon checking with Trip.com she was informed that Leonardo Hotels had rejected their request for refund. The hotel booking was paid using my credit card under ******. I tried to request to use the room under Dr ******************* at 7am on 3 May but was rejected. On 8th May when 7 of the guests were departing at 6pm for their floght at 10pm , I was only allowed to stay until 3pm even though I requestes for extension to 6pm. This is not the point since check out time is 12pm or 2pm at max. I earnestly hope that the request for cancellation of the reservation for Dr ************************ for 6 nights be refunded. Regards, DL Ho Room 110 and ************* Room 337

Services: The staff here are very friendly and luggage has a separate room for safe storage. But it should be noted that if you check in at more than 9:00 in the evening, they will be off work from 9 to 10:00. You may need to call the front desk, and they will leave your name and room number, and card number at the front desk . Facilities: The room is fully carpeted , and it is quiet at night . If you want to go to the toilet in the lobby, you need to ask the front desk to get the key. Environment: There is a beer garden nearby to see how he is very large and relaxing, where he drinks beer and eats local German-style meat.

Overall good service provided by front desk, generally clean and decent breakfast spread. Booked the single room but haven’t slept on a single bed in a while, so needed time to get used to- that’s on me. My main complaint is the illogical and not adult-friendly layout of the toilet. FYI- I’m a 1.7m average built Asian man. See the super narrow gap to squeeze through to get to the toilet bowl? One definitely needs to have physical contact with the sink or the shower wall to reach the toilet bowl, making it unhygienic and a terrible experience. Also, right leg has no space beside the toilet bowl and need to be “rubbing” against the shower wall, making the experience a terrible one in an otherwise pleasant stay.

OK - the good - The rooms are spacious, bed is large, the bathroom is lux with marble floors. it is also in a great location. It is close to the train station and has a Lidl behind it. The barman Jan is friendly and helpful. And the not so good - The rooms do not have a fridge, a microwave and not even a kettle! When I enquired about the tea and coffee facilities, I was curtly told if I wanted coffee I could buy it downstairs. It is difficult to understand how a hotel can justify a 4 star rating if it doesn't have anything more than a bed and a bathroom. And then there is the room temperature. It's a furnace in the room I think the temperature was set to 29 degrees C!! And the room temperature can't be changed in room. Only the reception can. Even if they change it, it resets the next day. I'm not sure why this hotel needs a sauna... Just stay in the room. As has been noted in another review on Tripadvisor, this issue is ongoing. He noted it in 2017 and again in 2019 but nothing has changed. Secondly is the staff attitude. They aren't rude but not friendly either. Likely they are worn down by the same issues getting raised while they are powerless to change it themselves. Unsurprisingly, I was not offered a late check out. The main advantage of location is lost by all the disadvantages. If that's why you want to stay here, don't let the photo's trick you, book another better hotel nearby.