"Εξαιρετικό"

"Το ξενοδοχείο ήταν καλό. Είχε ωραία θέα. Όλα τα θέατα παρέχονταν. Είχαμε γρήγορη απάντηση από το προσωπικό. Η διαμονή ήταν ευχάριστη και καλή."

"Visited this property for a family leisure trip and unfortunately the experience was disappointing overall. Reaching the room in our own vehicle was extremely difficult due to poor road conditions and lack of lighting enroute. The rooms felt outdated and lacked the freshness and welcoming ambiance expected from a resort stay. Even the reception area was dimly lit and did not feel warm or inviting. Proper dedicated parking was also unavailable. The food experience was equally disappointing. We opted for à la carte dinner — the tomato soup was bland and lacked the creamy texture, paneer butter masala had very little flavor and even salt was missing, while the pasta barely had any vegetables. Only the roti was decent. The buffet breakfast was another letdown. Most of the items were not even warm, and the spread was very limited and uninviting. Sambar was not refilled even after multiple follow-ups, and the staff were not even aware of the bread toast with eggs order. Though the restaurant manager offered a discount on the breakfast considering the low crowd, even the discounted price did not feel worth it for the experience provided. What completely ruined our vacation was the careless handling of our luggage while shifting it to another property. Mr. Himanshu, who appeared to be managing the process, mishandled our bags and broke a high-value wine bottle inside the luggage. Instead of taking responsibility, we were given the excuse that the fragile item was not informed beforehand. Guests’ luggage should be handled with far more care and caution. Overall, the stay did not meet expectations and requires major improvements in hospitality, food quality, and guest handling."

"Το ξενοδοχείο είναι πολύ δύσκολα, και η θέση του είναι μια άνετη σκηνή."

"Ήταν μια καταπληκτική διαμονή, θα ήθελα να συστήσω αυτό στην οικογένειά μου και τους φίλους μου... το προσωπικό είναι καταπληκτικό, φιλικό και ευγενικό. Ειδικά ευχαριστώ τη Φατίμα και τον Μπίμπιν για την καθοδήγηση και τη βοήθειά μας."

"Καλή τοποθεσία, καθαρά δωμάτια και εξαιρετική υπηρεσία από τον Jagan και την ομάδα του. Ως μονό ταξιδιώτης, ήταν το καλύτερο, γιατί υπάρχουν πολλοί άλλοι που μπορείτε να συνδεθείτε και γι' αυτό ταξιδεύετε μαζί για τις πολλές θέες γύρω από το Munnar. Εξαιρετική διαμονή! Θα ξανακάνει γραφειοκρατία."

"Υπέροχο θέαμα στους λόφους, καλό φιλικό προσωπικό, μεγάλη εμπειρία και ατμόσφαιρα."

"Super Hotel"

"I stayed at gokulam park munnar for 2 days...The stay and the staff was so good.. especially Chef Sreekumar...F&B Manager Abhilash and Mamitha from restaurant everyone was sooo good..and great hospitality..."