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"This booking really showed how amazing Trip.com's customer service is! My flight got cancelled, and my hotel reservation was non-refundable, but the Trip.com customer service agent managed to get one night's fee waived for me."

"Driving. Parking is available at the entrance of the hotel. A well-regulated room. There is a convenience store nearby and not far from the station. Breakfast seems to be free, there is nothing wrong with eating."

"A Great Stopover in Muroran The Route Inn Grand Muroran is a fantastic choice for anyone passing through the city. Its location is a major highlight, making it a convenient and easy place to stop for a night or two. I was impressed by the cleanliness of the hotel. My room was spotless and well-maintained, which is always a top priority for me. The room itself was a good size, offering plenty of space to relax without feeling cramped. Overall, the hotel provides a comfortable and clean environment, making it an excellent base for your travels."

"From Lake Toya, we took the Donan Bus to Muroran to see Cape Chikyu. The hotel is conveniently located right next to Higashi-Muroran JR Station, very easy to find. It offers free hot springs, and the rooms are very clean. The front desk service was excellent; we asked them to call a taxi for us to Cape Chikyu. Cape Chikyu was indeed beautiful, with stunning scenery. There aren't many shops around the hotel, but the Hananotei restaurant on the first floor serves delicious dinners."

"Everything is a relatively old, but in working conditions. A bit overpriced for the quality and location. Double bed is really very small for two average europeans. All in all, is OK."

"The warm response of the caretaker's uncle and aunt was very good. Since the partition is only the wall and the curtain, there may be some anxiety for women? There is a women's shower room. I am very grateful for this price for sleeping and breakfast. I was really really happy that my uncle and aunt treated me like a family ^_^"

"Especially satisfied, the house is really old but not clean, the aunt helped us book a taxi to the earth, help us make breakfast, very homey."

"It was very good that there were plenty of free drinks such as welcome drinks This time it was a bad weather, so I want to go this time when the weather is good. There is also Nakajima Jingu shrine in the neighborhood, which is a good place for a walk. The response of the hotel staff was also good"

"Hygiene: General Facilities: You can soak in soup, men and women share baths, not bad, no one I went to at night  Every room is smoking, but I especially hate the smell of smoke. I smoked three-handed smoke for two nights. The air conditioner has also been smelled of smoke. How much air freshener is useless.  Service: Attitude is not bad If you buy breakfast on the spot, it will be more than 1,000 points. Trip.com It seems that 840 is cheaper. If you pay this money, you will have a fixed meal. Choose one of three. If you don’t buy it, you can eat free breakfast. Listen to friends and say it’s okay."