Ξενοδοχεία κοντά σε Wall Street/Financial District, New York

Room wasn’t always cleaned, sometimes everything was just brushed under here and there to hide it away. Had to call to request the room to be cleaned every other day. Extremely slow lift and at peak times you would have to wait at least 10-20 mins. Staff was good, location great.

Firstly, Ms. Monica is the reason I can give 4 stars to this review. Arriving at the hotel a little pass 12:00 am on the 8th April, 2023 to hear that our reservations was canceled and no rooms was available, breaked my heart. Thank to Teresa who immediately tried her best to get my husband and I a room for the night, because there was no way we were leaving to another find another hotel, especially being it was our 1st time in New York. The next day they told us we would be able to get a room fitting our originally reservations. After a long wait, we found out it was all the way to the 34th floor. I intinially told them about my situation bout heights. After alot if back and forth Ms. Monica came to my rescue. She was able to find another room but it would not be available ubtil the following Midday. Even though I was still very much upset Ms. Monica had graciously explain the situation and promised the next room I will be moving to I would love it. Low and below the next day we were upgrade to a suite. And we were more then comfortable for the remaining days of our trip. Thank you so very much Ms Monica. WE WILL NEVER FORGET YOUR KIND AND WARM HOSPITALITY.

It is the first time that we find a hotel room where the TV is bigger than the closet. Perhaps the hotel's policy is to set up the rooms differently depending on the season: large TV and small wardrobe during the warm season and small TV and large wardrobe during the winter season? Amazing! Considering that the space in the closet is only 23 inches (60cm) the suitcases cannot be emptied and must find a place around the bed in order to be opened. The positive consequence is that moving around the room helps to learn the Sirtaki dance steps: 4 steps on the side and two steps forward. The size of the bathroom is inconsistent with that of the room. The bathroom, in fact, is surprisingly large. The drains, on the other hand, are consistent with the narrowness of the room, in fact as soon as we arrived in the room we found the drains clogged (promptly purged by the hotel's ”specialist technician”). The air conditioning, turned on by default, reminds us of a subway station: the same movement of air and above all the same noise when the subway cars arrive. The same ”specialised technician” then intervened to activate the futuristic air conditioning control unit where, by going through labyrinthine menus, submenus and sub-submenus, in the end he was able to access the on/off disclaimer. Unfortunately the instruction manual for this control unit is not available in the room consequently we have replaced that bizarre electronic panel with that archaic tool called ”window” where with a marvelous handle one is able to change the air in the room. The operation of this tool is friendly enough that it does not need an instruction manual. The room is also equipped with a large screen through which at night you can watch the silhouette puppet show. The screen is the dividing wall between the bedroom and the bathroom built in opaque glass. It is enough to go to the bathroom and turn on the light, whoever is on the bed can enjoy the exhibition, free of charge. The restaurant is quite good and the prices are ok.

Great facility, great service - we got in early even, and good location and great cost

Was able to check in early which was great after a long flight from uk. Room had everything we needed included toiletries, hairdryer, safe, fridge and coffee machine. Also had a clothes steamer although was unsure how to use this. Bathroom was lovely and bed was comfy. Room had a/c .Hotel was a short walk from the subway and lots of eateries by the hotel. Deli’s and restaurants. Walking distance to the water(pier 11, 17 and Staten Island ferry). We were also able to leave luggage after check out. This was securely stored using a ticket system. There was no charge for this. Room deposit refunded same day as check out. We loved our stay.

To begin with, I must stress that we only used our room, and spoke to staff on the reception area. I’ve no idea on the quality of the rooftop bar nor restaurant at the hotel. Location: We booked knowing that this was in the Financial district, but I was elated with the location. We got the air-train & subway from JFK and the hotel is just a few blocks from Fulton Street Subway station. I am a quick walker, and found that the World Trade Center was only 5 minutes from the hotel, the same with Wall Street / the waterfront which was a great location to me. There were plenty of shops / restaurants / etc. in the area (where doesn’t have that in NYC?). There was construction work taking place across the street from the hotel entrance, but never any issues with traffic or noise. Reception / Staff: We arrived in the evening on a Wednesday and the staff on reception were really welcoming as we were checking in. They were taking the time to say hello to returning guests as they came through the lobby. We experienced this ourselves whenever we returned to the hotel. It may be a small thing, but it showed good customer service to me. Room: A lot of rooms in NYC are “small” when compared to counterparts in other cities so I never expect masses of space. I was happy with the size of our room when we arrived. We were on the 21st floor, and our room was on the corner overlooking the front of the building and the construction site across the street. There was small walkway between the door to the room and the bedroom. 2 of us stayed there with 2 cases and we found enough room to move around. The bed was comfortable, everything in the room worked. We had a coffee machine and bottled water given to us for drinking. The bathroom had a shower & toiletries, and it was clear everything was clean. When I'm back in NYC, I'd happily stay here again!

We just completed a quick one-night stay for a concert at Pier 17's rooftop stage (Blondie - Deborah Harry can still rock the house at age 77!). We arrived via ferry from the Highlands in NJ (excellent way to travel, the views are amazing.) The hotel is less than a 5-minute walk from the terminal. Using the chat feature on the Bonvoy app, I requested an upgrade to a riverview room from the standard room on points I booked and an earlier check-in (1:30 PM). They immediately updated my room type on the app and there were no issues checking in early. We had a nice view of the East River. The room was your typical small NYC size, but very functional. Everything was spotless, with plenty of towels, etc. in the bathroom. There were 4 small bottles of water in the mini fridge, which was a nice touch. We took the $20 food and beverage credit as my Titanum welcome gift, in lieu of the 500 points, thinking we would have breakfast at the hotel. That was the only miss-step we had - the breakfast was overpriced at $25 per person. There was a small buffet (oatmeal, scones, croissants, meats and cheeses, bread, fruit, and glasses half-filled with vogurt - with most of it practically empty) and you could get one egg dish cooked to order. The eggs came with nothing else on the plate. They discounted the buffet to $20 each for my status and then we got the additional $20 off - so the bill was $20. If we stay there again, I'll probably use the $20 in the market and eat breakfast elsewhere. All in all, we found it highly convenient for what we were in town to do. I would definitely stay there again if going to a show at Pier 17 and/or arriving by ferry.

Practically designed rooms. Friendly staff... Unfortunately, there is little storage space or storage space in the room. A hair dryer in the bathroom would also be helpful.

Room was clean but water machine and went working and the blinds on windows were broken as the handle to close them was missing. Also the amenities changed and they’re not as good as previously no razor or toothbrush in room unlike the Conrad in London

I have stayed in NYC countless times and the thing that has been consistent is that the rooms are small and the technology/facilities are antiquated. This hotel was very modern and the room was huge for NYC standards. I will be staying here on all future NYC trips.