Ξενοδοχεία με National Shrine of Our Mother of Perpetual Help, Παρανάκ

The hotel's first floor is a casino, and it's quite fragrant. The front desk staff can speak Chinese. While you're getting your room card, the bellhop will take your luggage to your room in advance. The bedding is very comfortable and doesn't have any strange smells, though the bed is a bit high. Overall, I'm satisfied.

Booked one deluxe room and stayed for one night with kids. The room is sufficient, ample toiletries with a bottle of distilled water. The kids enjoyed much at the pool, it was big maximum of 4.2 feet and an adjacent kiddie pool with water fountains also good thing is that the kiddie play room is just along the area so you can watch your kids play around. They also have sun loungers and couches. At the same floor they have this six hole miniature gold area designed for fun and playful guests. In the evening we went to the roof top, there was a bar and spend some time just chilling around. Then buffet breakfast was ok, the kids loved the champorado. Then we went for a quick stroll to the adjacent mall, and you don't have to go down for there was a connecting area at the 4th floor. All in all the stay was absolutely ok despite this musty smell, I think from the carpet that is not dried up? or from the sewer. However, that does not make our stay memorable.

Excellent place new Okada Manila, far away from the noise and traffic of the Metro Manila area. It's in a gated community that's a dead end road so only deliveries and residents pass by the road. The residence has kiosks, restaurants and supermarkets open 24/7 while the use of the pool and gym is free and unlimited. Will definitely be visiting again soon. The views are also spectacular during the sunsets and golden hour.

THE ROOM IS SO BIG FOR US WITH MY FAMILY, IT HAS 3 ROOM THE OTHER ROOM WAS NOT SO COLD AIR-CONDITIONING BUT IT'S OK FOR US .. ROOM FOR 4 IS ALSO GOOD, THE CLEANLINESS, THE FACILITIES, THE POOL MY FAMILY LOVE'S THE POOL AND THE BIG ROOM MY MOTHER WAS AMAZED AS THIS IS HER FIRST TIME TO A BIG ROOM NOT THE USUAL HOTEL LIKE ROOM.

Before booking, I informed the host that I would be traveling with a baby who has sensitive skin and requested fresh beddings and a properly cleaned unit. I believe this was a reasonable request for a paying guest. Our stay was disappointing. The unit is quite small for a family of four, especially with the extra bed, which leaves very little space to move around. Upon arrival, we immediately found several cockroaches, and they continued to appear even after a deep cleaning. My daughter became so uncomfortable that she couldn't sleep well and chose to stay at our relatives' house for the rest of our vacation. We were also worried about our baby's safety. The cleanliness of the unit was below expectations. The shower head and faucet had visible dirt and mold, the mop provided was dirty, there were no extra trash bags, and it seemed the bathroom had not been thoroughly cleaned. We stayed for 8 days, but room cleaning, towel replacement, and changing the beddings were only offered after we raised these concerns. The booking was for four guests, but only two towels were initially provided. On the positive side, the customer service team took our concerns seriously and arranged a deep cleaning, replaced the towels, and the property staff responded after customer support followed up. We also appreciated the complimentary toiletries. Overall, I appreciate their efforts to address the issues, but I believe the unit needs proper pest control and a much more thorough deep cleaning. This review is based on our experience and is intended to help improve the stay for future guests. The photos I uploaded are only a few of what we experienced. Some of the other issues were too unpleasant to photograph, but everything I mentioned in this review is based on our actual stay.

Second stay, different unit in Phase 1—and still an amazing experience! We truly enjoyed our time again. Just a small note: compared to our previous 2-bedroom stay, the kitchen utensils were more complete and had bigger pots and pans. The 3-bedroom unit had smaller ones than expected, but it wasn’t a problem for us since we live nearby and could easily get what we needed. ONCE AGAIN, KUDOS TO THE HOST. Thank you...

Unfortunately for me I didn’t get to stay here as I was notified this wasn’t available after I had booked it. Though I was redirected to another accommodation in a different location not far by the same host however this happened at midnight and I couldn’t say no as I was fatigued from the travel. Where I stayed wasn’t the same offered from this booking however the host did his best to accommodate me to the best of his ability, even upgrading my room the next day and allowing me to check out very late as my flight was at 11pm. Though it didn’t work out at first, it did in the end. Photos are from the upgraded room.

Cozy place. Enough space for solo or couples. Honestly check in process is a bit of a hassle. I wish this was all explained in the advert. Just getting into Azure by car the guards wouldn't let us in without a QR code which we wasn't given. Host required pictures of our IDs before we can get in. Then ID is to be left as reception for check in. Again QR code is required for this. Wouldn't of be nice to know all of this either beforehand or atleast message sent from host straight after booking confirmation. Luckily reception wasn't so busy when we checked in. Check in on the weekends would be a nightmare! Seen plenty people having to sit outside during this process. Place was OK, BUT first thing I noticed when walking through the front door was a cockroach trap. During our stay we saw plenty! The hangout spot was on the fridge! Even found some roaches in the fridge. Hot water wasn't working on the first night, they got maintenance and issue was resolved. Be aware there is a charge to using the pools on site. Health club is only accessible to residents not guests. Host did discount the ”cleaning fee” which I felt shouldn't be a thing because of the infestation. I was told they had pest control but had to stop as I rented the place. I was offered another room which was a little better but the hot water constantly tripped out when using. Had to flip the switch in the fuse box every time. Shower mount was broken which fell on my head when I used it first time.

“Overall, my stay was pleasant. The staff was accommodating, the amenities were well-maintained, and the room was clean and comfortable. However, the air conditioning was not functioning properly, which made the stay less comfortable than expected. If this issue is addressed, it would be an even better experience. Looking forward to improvements!”

Feedback and Complaint Regarding Recent Hotel Stay I would like to provide feedback and raise a concern regarding my recent booking experience. I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed. The replacement accommodation provided did not meet expectations: • The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival. • The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property. • Overall, the place felt unprepared for a group of our size. On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts. While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter. Sincerely, Cheryl ******** ******************* Bayshore phase 2