Ξενοδοχεία με χώρο στάθμευσης σε Κουανγκτσόου

The hotel's front desk service was excellent, very professional and welcoming. They proactively inquired about airport transfers, which was very convenient. The driver was very steady, and as soon as we landed, he contacted us immediately. The shuttle to the airport also runs every hour, making travel very easy. It's very close to the airport, about half an hour's drive. The breakfast selection was also great, with both Chinese and Western options. The room itself was very spacious. I'll definitely stay here again next time I'm in the area.

Facilities: Pretty good, the hotel is quite new, and the linens are nice. It looks great at night, and the view is excellent. Hygiene: Very good, quite clean. Environment: Transportation is really convenient, the subway is very close, and there are good places to eat all around. Service: The front desk staff were quite proactive.

The location of this hotel is undeniable great as it is just walking distance to many eateries and 四海城 also opposite to Wanda shopping mall and many happening places to hang out at night and shop. I choose this hotel because of its location and their good review, the service of the staff at the counter was excellent for the first night when we arrive, they help us to carry our luggage and manage it to the room, we were extremely satisfied for the first night. The location was good and the room was spacious, the ammenities in the room is quite old, the washing machine looks like a 20 years old machine which we turn it on everytime the sounds came out from the toilet looks like the machine is going to breakdown, we had to keep the door close when we use the washing machine. The dryer is located outside of the passage way and we first time seeing the old school dryer with a wardrobe and a hot blower at the bottom to dry the clothes. Anyway we just tolerate as the location was good and the room was clean, until the next day we went down to the lobby and requested the reception to help us to order something and they were kind and helpful and after a favour of helping us they requested us the write a review abt the hotel and I said ok and I will do it the next day when I checkout, We were satisfied even though the facilities was abit old and the fridge was not turn on and our cakes were all spoilt the next day. The next day when we were going to checkout, the same reception staff at the lobby saw us and was smiling and helpful to us and the next moment she again asked if we could write a review now immediately, I say ok and she continue to say that make sure the review has to be 5 star review and if not it will be penalized. I was shocked as even all the old amenities and things in the room I wanted to give a 4 star review with 5 star for the location and 3 star on the amenities as I wanted to have my view to reflect my own experience. Then she continued to explain if the review from me is not 5 star all the staff will be penalized. Then I honesty told her that I apologize and I do not feel that I will give a 5 star rating as I probably do not experience a 5 star service and facilities in the hotel, I would prefer to give a honest review. Then the moment when she heard that, she replied me that in that case pls do not need to review thanks, then I say ok that’s fine and from that onwards they do not smile at us or being helpful to us anymore and it was a total change, we transferred our luggge down the lobby with 5 luggages including boxes, they offer no help at all like the first day, we were waiting at the lobby and when our car arrive we carried the luggages ourselves and they stood at the lobby with no eye contact and no friendly attitude to us even without greeting us like the first day during our arrival or before they request for the review. I felt a very bad experience with the staff who responded to us in that manner just because we are not giving a 5 star review to them, which I honestly felt a review should be an honest opinion to the rest so that it could help travelers like us before validating an accommodation before booking, which is why now I u begin to understand that the review when we read from the hotel before our booking wasn’t genuine and I read all good review with 5 star and hence i booked the hotel at Xena and I didn’t expect that the reviews all came with an dishonest review and I believe this is not something that a traveler needs before they start booking for their next trip. I hope trip.com would be able to filter all the ingenuity of 5 start which came from the pressure of receptionist of the hotel.

I stayed at this hotel during my recent trip, and the overall experience was excellent. Highly recommended! The hotel is conveniently located, making it easy to get around and find food. The lobby is clean and elegant, with a pleasant atmosphere. The rooms are spotlessly clean, the bedding is soft and comfortable, the bathroom has a separation between wet and dry areas, there’s a complete range of household appliances, excellent sound insulation, and after a long day of traveling, you can simply lie down and rest, fully alleviating travel fatigue. In particular, I would like to give sincere praise to two staff members: Xiao Qiu at the front desk, who was highly efficient in handling check-in and check-out procedures, with a gentle and patient demeanor. She provided detailed explanations about the hotel’s facilities and breakfast times. She also proactively recommended local attractions and culinary routes. When we had questions, she responded promptly and kindly throughout our stay. Lucky, the room service staff, worked efficiently and meticulously, ensuring daily cleanliness was thorough. He promptly replenished amenities and even tidied up the workspace when we brought personal items with us. He was low-key yet professional. The breakfast menu was diverse, featuring a mix of Chinese and Western flavors. The housekeeping and security personnel were courteous as well. The entire hotel’s service lacked the impersonal, assembly-line feel, demonstrating genuine care in every aspect. It was a very pleasant experience, and I would choose this place again when visiting this city in the future. I also recommend it to fellow travelers.lucky 🥰🥰🥰🥰

Extremely convenient location, just a short walk to the subway. The room was clean and spacious, with soft bedding and excellent soundproofing. The front desk service was attentive, and the hot water supply was stable. It's well-equipped and offers great value for money. This is my top choice when visiting Haizhu, and I'll definitely stay here again.

My overall stay was quite good, meeting my expectations. The room was clean and tidy, tastefully decorated, and the bedding was soft and comfortable. The location was convenient for getting around, and the public areas were well-maintained and spotless. The thoughtful details and excellent value for money made for a relaxing and peaceful stay. I would definitely choose this place again on my next visit.

Out of all the hotels I've stayed in, this is the first time I've been captivated by a lobby's blue inverted-triangle chandelier – it immediately caught my eye the moment I walked in. It's so different from the crystal chandeliers you see in many high-end hotels, truly unique. The lobby's aroma was also very pleasant. The room had excellent soundproofing and a grand design. The high-thread-count bedding felt like sleeping on clouds, and the mattress was incredibly comfortable – a lifesaver for someone like me with back problems. The hotel also has a pool and a gym, but I was pressed for time this trip and couldn't experience them. What left the deepest impression on me was the freshly cooked noodle station at breakfast; the chef enthusiastically recommended the day's specials. This kind of thoughtful service, treating guests like family, is true luxury. The hotel's parking spaces are also ample, so even new drivers won't have any issues. I'll definitely choose the Eastin Hotel again for my next business trip to Guangzhou.

The place is clean, front desk made their best to communicate with us. My kids really enjoy staying there. They were so sad while leaving. The place is very spacious for a big family of 5. The view was everything. The canton tower was just at my bedroom balcony. The night view was amazing.The security was a plus. They offer a variety of food for breakfast and really cheap per person. You can find your way around easily. I will live there again and again. I really recommend that place.

Arrived late (930pm) at the hotel and was welcomed by the receptionist. My ******* delivery also arrived concurrently and the receptionist kindly kept it for me. Was asking him about those parcels hahaha very kind of them to keep them for incoming guests! Appreciated the shuttle bus service to the airport. Very timely. Thank you again.

⭐⭐⭐⭐ Almost Perfect Stay! 📍 Location: Superb! Super convenient for exploring the city 🚇 🏢 Room: Stayed on the 36th floor (highest level) – the view was absolutely stunning! 🌃 Room looks modern and very clean. 🧺 Amenities: Loved the mini fridge, washing machine AND dryer in-room 🧼👕 – so practical for longer stays! 🪳 One downside: Unfortunately spotted a cockroach during my stay, which was disappointing. But it was taken care of by the cleaner. Otherwise, this would easily be a 10/10! Overall: Great value, amazing view & facilities – just hope the hygiene issue gets addressed. Would still recommend with a small caution. ✨