Bahagia Family House in Meritus

"Very disappointing stay and not worth the price paid. The cleanliness of this homestay was extremely poor. The bathroom walls and toilet were covered with mold. The dishwashing sponge holder was also moldy and unhygienic. The towels and bed sheets provided were old, worn out, and did not look clean. On top of that, the toilet light was flickering and clearly not maintained. A major issue occurred the moment we entered the unit, there was no electricity, even after inserting the power card. We were instructed to switch off all the fuses at the switch box and wait for 15 minutes before turning them on again, but the electricity still did not come back. To make matters worse, we found a coin inserted inside a power socket, which is extremely dangerous and completely unacceptable. Parking was very inconvenient as it was located up high, which take about 10 min to reach the allocated parking lot and the driveway leading up to the parking lot is very narrow, making it difficult for cars to pass through comfortably. The security deposit of RM300 is unreasonably high considering the poor condition of the unit. The check-in process was overly complicated with too many rules and procedures. It became even more frustrating because the security personnel explaining the process could not communicate in Malay, making it difficult for us to fully understand the instructions. Overall, this accommodation is not recommended at all. Basic cleanliness, safety, and management standards were not met and require serious improvement."