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"The hotel's location is easy to find, making it convenient for getting around and dining out, with plenty of food options nearby. The room was spacious and bright, and the hygiene was excellent—no strange odors, and the bedding was soft. The front desk staff was incredibly warm and patient, with great attention to detail. The facilities are complete, the environment is quiet, and the quality of rest was very high. Overall, the experience was fantastic, the price was affordable, offering great value for money. Highly recommended."

"This hotel is so thoughtful. They greeted us as soon as we got off the car, helped us with our luggage, and gave us a big watermelon, which was brought to our room. It is simply a five-star service. The facilities are also very new. The room is clean and sanitary. The most rare thing is that both the front desk and the proprietress are very enthusiastic. We are two women. Because we just called a taxi to take us to the desert, the proprietress was worried that we would be in danger when we went out to play, so she left her phone number. In case anything happened, she would step on the accelerator and come to find us. It was the first time I felt the human touch when I was away from home. Shanshan is really a very good place. When you come here, you are treated as one of their own family. We went to the pharmacy and had a meal. They were all very enthusiastic and warm. If it weren’t for the itinerary, I would have stayed for a few more days. In addition, the hotel also rents clothes for only 50 per set. They took a lot of beautiful photos for us. It is very close to the desert."

"This is a very nice hotel in a remote small town of Xinjiang. Everything exceeds my expectations. The room is very large. Although my window view is obstructed by the neon signage of the hotel name, I can get natural sunlight into my room. Everything is new and clean. I didn't experience delay checking in as a passport holder. I was asked a few more questions than other Chinese hotels. This hotel offers 5 free washer/dryer for guests..."

"The facilities are brand new, and the hotel is very clean! We were given watermelons upon check-in, and the front desk lady was incredibly friendly and available 24 hours a day! We checked in late at night and were completely comfortable. The hotel is surrounded by a plethora of amenities, including restaurants and a mahjong parlor. The night market is nearby, and there's a barber shop if you don't want to wash your hair. It was a truly worthwhile night in Xinjiang, and the price was incredibly reasonable. If I hadn't been short on time, I would have stayed longer. I'll definitely be back next time!"

"# Shanshan Kumtag Desert Luxury Hotel: A Tender Secret in the Deep Desert The desert is lonely, but at this luxury hotel on the edge of the Kumtag Desert in Shanshan, that solitude becomes a poetic experience. Golden sand dunes undulate silently, like the breath of the earth. Here, time slows to a crawl, and the world becomes nothing but the desert, the starry sky, and the throbbing of the soul. The tents, nestled in the desert, look like an ancient caravan camp from afar, but upon closer inspection, the interior reveals a warm and luxurious atmosphere. Soft carpets and understated yet sophisticated lighting create a perfect blend of desolation and comfort. In the evening, we soaked in the hot water in the open-air bath, watching the sunset paint the dunes a rouge hue. In that moment, it felt as if the entire desert whispered to us. Dinner that evening was a feast we could never have imagined. The lamb short ribs, simmered for 36 hours, are tender yet not mushy. The tendon is crisp, and the aroma of ginger and chili dances on the tongue. The ox knee is soft and flavorful, and the rich tomato sauce is like a love poem from the Western Regions. The spiced aroma of the flatbreads and roast chicken carries the flavors of merchants and travelers from thousands of years ago. I can't help but wonder if in ancient tents, kings, princes, and generals sat together, drinking tea, eating meat, and discussing the country. After dinner, we drank tea under the stars. The cool desert breeze blew against our faces, but we didn't feel cold. The stars in the sky, distant yet close, seemed like the most gentle gaze on travelers. That night, the desert was no longer empty, but filled with our dreams and romance."

"The hotel environment is particularly good, the location is also very convenient, the front desk lady is also very warm and entertaining, it is recommended 👍👍 Facilities: All Hygiene: clean Environment: Very good Service: Especially good"

"The hotel accommodation area is a row of townhouses. Each villa has about five or six rooms. The sand view king room we booked is arranged on the second floor. It has a small balcony and can see the sand view~ I was actually very satisfied with the environment when I first entered the hotel. When I checked in, I was given a small bag of dried fruits as a souvenir. I felt like I made a lot of money to book such an exquisite hotel for more than 200 yuan. The car was parked directly outside the villa and there were flowers in the small yard. It drives beautifully! However, after actually moving in, I still felt that the facility maintenance and services were lacking: 1. The TV in the room is very large, but unfortunately it only has a TV signal. You can adjust the TV station to watch, but it can’t connect to the Internet. You can’t watch online TV or cast the screen. The beautiful manager enthusiastically came to adjust it for us for a long time, but it still didn’t work. 2. You must know that most of the people who come to stay here come for the Kumtag Desert, so the first thing to do after playing in the sand is to take a shower. There was no hot water when we took a shower, so we called the front desk. Only then did we realize that the water heater had tripped. Of course, this could be because we were unlucky... We couldn't take a shower until half past twelve. 3. Still taking a shower, I finally had some hot water to take a shower. As a result, 2 of the 3 boxes hanging on the bathroom wall were empty and there was no shampoo. It was too late and I didn’t call the front desk. If the water heater tripped, it was luck. Problem, if the toiletries are not replenished in time, it can only be due to insufficient maintenance services. 4.Breakfast is a bit basic When I finally checked out, the lady at the front desk gave me a cute cat pendant. The overall service was still very good~"

"I forgot my necklace in the bathroom or next to the bed. My room 8202 check in 23 July, check out 24 July. Can you please help find it and contact me via wechat. It’s not high value but it is a gift that my hushand presenting to me. Please help. My wechat QR code as attached photo. Please contact me as soon as possible. Your help is much appreciated. Overall the service and room is good. We are satified but I am sad that I forgot my necklace. Please help. Thank you very much"

"I am an old customer of his hotel. I stay there whenever I come here. The price is reasonable, the room is very clean, and the bed sheets and quilt covers are changed after each guest. People who stay in hotels frequently can tell."

"The hotel is very close to the desert and has a good location and convenient transportation. There is convenient parking downstairs and plenty of charging stations. The room is clean and spacious, with a humidifier, so it doesn't feel too dry because it's close to the desert. The bathroom is separated into dry and wet areas, with good sanitary conditions. The furniture and bedding are all new and clean, but unfortunately the TV cannot be projected. The service attitude of the sister at the front desk was very good. She upgraded the room type for free. The breakfast was a buffet breakfast at the hotel next door with a rich variety. Highly recommended for travelers visiting the Kumtag Desert!"