Ξενοδοχεία σε Playa Bonita Village

We just came back from a full week here. Check in was a breeze, the front desk agent was very informative and helpful. We got a surprise upgrade to an ocean view room instead of the garden we booked. We live in the Caribbean, so we see Caribbean beaches all the time, but this beach is amazing to watch. The tide is insane! In a good way (not for swimming but it made for good watching haha). So the pros of the hotel: - Very VERY friendly staff. Everyone had a friendly disposition, and always greeted with a smile. The staff definitely carries the resort. - grounds are beautiful and well kept - pools are amazing and one is absolutely huge. - there’s a kids playground that’s always accessible(but bring bug spray and watch for ants!) - we needed covid testing done for travel (our home country still requires them) and the concierge was very helpful at arranging a clinic to come to us to take the samples. Now unfortunately, there are some cons to mention… - housekeeping was inconsistent… room was clean enough, but as you can see in the pictures, there’s mold in the shower and dirt in places that have obviously not been cleaned in a long time. - the pillows on the beds smelled like mold. I was going to request new ones but forgot, and by the third day the scent seemed to have left. - one day we’d get 2 towels, other days 3 and only 2 days of our 7 days we got the correct amount (4). I had to leave a note requesting that. Same issue with the complimentary water you are supposed to get daily… most days we didn’t receive any. Normally not a big deal but since there’s no convenience store nearby or on premises, and we’re not paying 5$ for a bottle of water, this was quite annoying… - nothing in walking distance. No convenience store on premises if you need a water, razor or something like that… - the room was an upgrade, but it had random stains on the walls, rusty shower hinges, and black stains (don’t think it was mold but it did Look terrible!) all around the ac. (See pictures) The toilet seat was broken and moved when you’d sit on it, and the entire toilet door (heavy frosted glass) had its hinges coming out. It was scary, especially since we have kids. We mentioned it to the front desk and they just had someone screw it back in. It proceeded to come out again bit by bit the remainder of our time. - bath robes with holes in them… not exactly the luxurious feeling it’s supposed to represent… - phone Never worked. We mentioned it, were told someone would come check but nobody did. Normally not a problem except we were expecting a call from the testing center. - hotel is nice and quiet unless there’s an event or convention. The last 2 days of our stay it got super busy, and it became clear that the elevators were not enough for the load of people needing them. - restaurant navigation is confusing. There’s a schedule posted in the elevator and at random spots in the lobby indicating which restaurant has breakfast buffet or dinner etc. But 5 out of the 7

We stayed here for 5 nights to be able to acclimatise to the weather in Panama. We got a room with windows to the floor, which gives a nice touch for the view over the city. The room is ok, spacious, but worn out. Specially the bathroom is in need of a make-over. The beds were mixed, one had a good mattress the other a soft one with a dent in it. Wifi worked very well. Very friendly staff. My main reason for 3 starts is that this hotel advertises itself as adhering to Planet 21, (link to Accor Planet 21 site removed  ) meaning amongst others that they are reducing food waste. Well, have a look at the pictures here and you'll see that a small portion of jelly is in a plastic cup, the abricot jam is in plastic, the butter is in plastic, and the youghurt as well. The third picture shows you the waste after having had breakfast... I know I have a sweet tooth ;) So, not really planet 21...

I went with my husband, we were on our honeymoon, and as a courtesy they sent us a bottle of champagne to the room, they decorated our bed and gave us a complimentary suite. The staff's attention is incredible, everyone makes you feel at home, they even introduced us to the general manager, a super friendly and attentive man. The rooms are large, nice and comfortable, they have a nice view. I would definitely return, I have never been treated so well in a hotel 🥹

Good rooms and a nice little dipping pool on the roof. Close to the metro with good access to the old town and the airport (much much cheaper than a taxi). We didn’t eat here as there are so many good eating places in the area.

The visit started right: My plane was way early, so I sat in the lobby; the desk clerk later brought my room key to me. I love hotel breakfasts that don't have only typical US eggs, etc... this one had that but also had platanos fritos, rice and beans, and more. It was all delicious. The problems were in my room. The most irritating were three notices (see photos) warning me that I'd be charged for various things -- for instance, bringing a towel from the pool to my room or taking the iron home with me. (I expect that at a cheap hotel, not at one of the top hotels in Panama City.) The tall window had a crack from top to bottom, which made me nervous that the high wind during the thunderstorm might break it... probably not, but even an obvious patch would have been better than (apparently) nothing.

Location was perfect, front desk was exceptionally fast and friendly for checking in, checking out and helping me with with printing, transportation service from the PTY airport and back was fast, secure and comfortable, the servers at the restaurants were very attentive, and I was extremely grateful how the front desk personnel called me and arrange to get to me what I left behind in my room. They took really good care of me!!

Service: The customer service was very good! All the individuals were very warm and courteous, especially the staff at the kitchen in the mornings. Breakfast : The breakfast was very good. There were many items to choose from. They also tried to switch up the different food items/options daily. Location: The hotel is a little distant from the Tocumen airport, maybe about 20-30 minutes drive. The hotel is right beside a KFC. There are a few restaurants and a bar nearby as well. Taxis are easy to get at the hotel. Depending on your destination, fare is from 5USD up. Casco Viejo is about 15 minutes away. Amenities: I didn’t really love the amenities. They were no toothbrush/toothpaste provided and other common things that I expected as it relates to amenities. Birthday: It was my spouse’s birthday and we went out and came back and saw that the hotel left a delicious slice of cake, fruits and a letter on our table for my spouse. THANK YOU!!!!😊😊😊😊😊 The hotel was clean. The lobby area is great for photos. The check in process was smooth. The pool has a bar and restaurant with reasonable prices! We enjoyed our stay 😊😊😊

nice hotel Less than 30 minutes drive from the airport The hotel has a rich breakfast, omelets can be fried, not bad The facilities can't be said to be new, and they are a bit old, but overall it's okay There is a musty smell at the entrance good vision Sweep all tall buildings, including the screw tower There are places to eat and walk around It takes about half an hour to drive to the canal. I also looked at the seafood market, and it is still worse than domestic and other worlds. flies all over the sky I ate a meal at the seafood stall. The lobster is fresh. It costs 50 dollars a piece, about two pounds, a bit expensive

The property has a great ocean view - at the bar and in the room. Staff are warm, friendly and helpful. Recognize Hilton Diamond members and provided great benefits. Great ocean view in the public areas and the room. We had a very good experience and think it provides excellent value. We are considering to spend a month there in the winter!!!!

The facilities are a bit old, but the morning run by the sea is good